Received parking notice despite having entered my registration details

Top_Drawer

Coupon-mad said:

You aren't going to be paying anyway, not if you lose!

A simple keying error should see a PCN cancelled altogether, so they should not have rejected it and must show POPLA evidence that this was a MAJOR keying error.

I *think* it's a minor keying error - that's the only issue I can come up with for receiving the PCN because I know I entered the details on both occasions and I know I don't have another car. Worrying about this has me doubting my own sanity! 

Top_Drawer

Right, well after worrying about this all day, I've bounced back 'the b&$ards will not get me down' and found some anger as a genuine user of the service being treated in this way - it's really boiling my blood now!

This is the draft of the Popla appeal letter I've drafted - it's taken me an absolutely inordinate amount of time to write and most of it is other people cut & pasted. 

I'd really appreciate any comments. I'm also going to write a seriously strongly worded letter to the landowner and let them know exactly how I feel about their predatory practises. I initially spoke to the manager of the leisure centre and she claimed that they aren't the landowner and that I needed to follow CEL's appeal process, but they were 'sympathetic' to these issues. However, I've requested the details from the land registry and they are listed as the owner along with the dilapidated buildings to the side of the centre. 

Sorry for the sheer size of this image - I managed to work out how to embed but not how to re-size. 

And thank you again for any help - it's really helped to have somewhere to help me in dealing with this. 

Coupon-mad

Landowner complaint this week. Could soon see it cancelled, so NEVER do a POPLA appeal first because that can actually prevent cancellation.

Top_Drawer

Coupon-mad said:

Landowner complaint this week. Could soon see it cancelled, so NEVER do a POPLA appeal first because that can actually prevent cancellation.

ah ok. I'll start putting that together now. Might be a bit of a late night : S

Top_Drawer

Coupon-mad said:

Landowner complaint this week. Could soon see it cancelled, so NEVER do a POPLA appeal first because that can actually prevent cancellation.

Should I appeal again to the manager of the leisure centre or to the Parking services email I've come across - the centre is owned by a county council but seems to be run / leased to some sort of charity/ non-profit who provide the service

Coupon-mad

Complain and make a fuss to ALL those you can find who might be able to cancel it.

Top_Drawer

Coupon-mad said:

Complain and make a fuss to ALL those you can find who might be able to cancel it.

This is what I have come up with, it's very much a rough draft and all cut and pasted but I guess its a start. 

I'm going to send it to parking services of the county council and the manger of the Leisure centre in question. 

Comments welcome. 

Coupon-mad

Looks good to me; see what others think tomorrow.

You will need a photo of your PCN attached so they can quickly cancel it for you (hopefully).

Umkomaas

Good letter, although I think I'd leave out the paragraph about your intention to appeal to POPLA, as this gives the people to whom you are complaining the opportunity to agree that this is the next step for you, allowing them to easily swerve doing anything to help you. Not what you want. Seen it happen many times. 

Top_Drawer

Coupon-mad said:

Looks good to me; see what others think tomorrow.

You will need a photo of your PCN attached so they can quickly cancel it for you (hopefully).

Umkomaas said: 

although I think I'd leave out the paragraph about your intention to appeal to POPLA, as this gives the people to whom you are complaining the opportunity to agree that this is the next step for you, allowing them to easily swerve doing anything to help you. Not what you want. Seen it happen many times. 

I've not included the detail that the tablet responds with a valid response stating 'A permit has been issued for car reg xxxx  xxx' even where that registration is in fact wrong. This seems (intentionally?) misleading. 

I did leave out the part relating to POPLA. I'm really not holding my breath as when I spoke to the centre initially, they claimed that they don't own the land, although the land registry says differently and they've been extremely unhelpful. I have signed my lad up for swimming lessons elsewhere though as I'm really through naffed off about this; so much time wasted. They're not particularly great at teaching swimming either although it seems to be a very oversubscribed area - once we get a place elsewhere he's not going to be bothered about not going to this particular centre.