Sse electric bill for shop excessively high?

rowdy75

I stand corrected. But I have said sse are now agreeing that they have been trying to overcharge and they can clearly see our smart meter reading is correct.
highly unlikely the salon is only using £55 a month now isn’t it.

we are not trying to pull the wool over British Gas eyes or have a magnet stuck to the meter and trying to get free electric.
If we have underpaid it will get paid. Again, not the issue so no need to dwell on it.

My only concern was sse trying to overcharge us by £7000 a quarter, or around £20000 a year, and sending the boys round to take things that aren’t even ours and to find out if this is not an isolated case.

Robin9

We know that meters getting mixed up is not uncommon when they are side by side in a block of flats -  in a building split into two plus a flat - well it has to be a possibility.

Sometimes I wish we knew where the OP lived then we could knock on a door and see for ourselves.  

ariarnia

rowdy75 said:

I stand corrected. But I have said sse are now agreeing that they have been trying to overcharge and they can clearly see our smart meter reading is correct.
highly unlikely the salon is only using £55 a month now isn’t it.

we are not trying to pull the wool over British Gas eyes or have a magnet stuck to the meter and trying to get free electric.
If we have underpaid it will get paid. Again, not the issue so no need to dwell on it.

My only concern was sse trying to overcharge us by £7000 a quarter, or around £20000 a year, and sending the boys round to take things that aren’t even ours and to find out if this is not an isolated case.

yes 55 a month would be very unlikely. but you said the 'new revised bill' was £800 for 3.5 months didn't you. which is £230 a month?

which would be v high for some led lights but reasonable for a salon who was intentionally trying to cut back. 

rowdy75

ariarnia said:

rowdy75 said:

I stand corrected. But I have said sse are now agreeing that they have been trying to overcharge and they can clearly see our smart meter reading is correct.
highly unlikely the salon is only using £55 a month now isn’t it.

we are not trying to pull the wool over British Gas eyes or have a magnet stuck to the meter and trying to get free electric.
If we have underpaid it will get paid. Again, not the issue so no need to dwell on it.

My only concern was sse trying to overcharge us by £7000 a quarter, or around £20000 a year, and sending the boys round to take things that aren’t even ours and to find out if this is not an isolated case.

yes 55 a month would be very unlikely. but you said the 'new revised bill' was £800 for 3.5 months didn't you. which is £230 a month?

This is because sse has been charging £1.71kwh out of contract, as they deemed we were so far in arrears.
The actual contract price we have been told we are using £55 a month. We don’t run hot water, we don’t run electric heating, as I say the electric we do use is as low as we can physically get it.

rowdy75

Robin9 said:

We know that meters getting mixed up is not uncommon when they are side by side in a block of flats -  in a building split into two plus a flat - well it has to be a possibility.

Sometimes I wish we knew where the OP lived then we could knock on a door and see for ourselves.  

As sse came out and put a smart meter in and didn’t go into the salon I would like to think there is no way they could have mixed the two meters up.

it’s a retail shop, no need to knock, more than welcome to come in.

ariarnia

rowdy75 said:

ariarnia said:

rowdy75 said:

I stand corrected. But I have said sse are now agreeing that they have been trying to overcharge and they can clearly see our smart meter reading is correct.
highly unlikely the salon is only using £55 a month now isn’t it.

we are not trying to pull the wool over British Gas eyes or have a magnet stuck to the meter and trying to get free electric.
If we have underpaid it will get paid. Again, not the issue so no need to dwell on it.

My only concern was sse trying to overcharge us by £7000 a quarter, or around £20000 a year, and sending the boys round to take things that aren’t even ours and to find out if this is not an isolated case.

yes 55 a month would be very unlikely. but you said the 'new revised bill' was £800 for 3.5 months didn't you. which is £230 a month?

This is because sse has been charging £1.71kwh out of contract, as they deemed we were so far in arrears.
The actual contract price we have been told we are using £55 a month. We don’t run hot water, we don’t run electric heating, as I say the electric we do use is as low as we can physically get it.

if thats the case then i would suggest again asking for them to refund you the difference between what was your contract price and the out of contract price (and to put you back on the contract). or go to the ombudsman. 

Mstty

ariarnia said:

rowdy75 said:

Well up until the price hike my 3bed semi was about £65 a month electric so I don’t see why £150 for a property used 4 days a week is that much of a surprise

it might only be being used 4 days a week but its used for a lot more energy intensive things than most people's house. theres the normal making cups of tea and coffee and having the radio on. but then also things like heating water, hairdryers, curlers, straighteners whatever. which are some of the most energy hungry things someone can use. google says a small salon can use twice the national average (7000kwh a year) and even a 'cheap fix' at business rates would probably been higher than a residential rate at the same time.  

you might be completely right (and probably are. you know your situation). but unless you share the meter readings and unit rate then we're going to feel uncomfortable about it and probably keep mentioning it. 

I think everyone is getting this all wrong if Google says a small salon can use 7000kwh a year then a 4 day a week salon run with few staff and lightly as suggested by the OP could be say 5000kwh max. I think I say somewhere they had a fix at 28p kWh so that's £116.67 a month before standing charge and even at £1 a day that's less than £150 a month that's being paid

ariarnia

Mstty said:

ariarnia said:

rowdy75 said:

Well up until the price hike my 3bed semi was about £65 a month electric so I don’t see why £150 for a property used 4 days a week is that much of a surprise

it might only be being used 4 days a week but its used for a lot more energy intensive things than most people's house. theres the normal making cups of tea and coffee and having the radio on. but then also things like heating water, hairdryers, curlers, straighteners whatever. which are some of the most energy hungry things someone can use. google says a small salon can use twice the national average (7000kwh a year) and even a 'cheap fix' at business rates would probably been higher than a residential rate at the same time.  

you might be completely right (and probably are. you know your situation). but unless you share the meter readings and unit rate then we're going to feel uncomfortable about it and probably keep mentioning it. 

I think everyone is getting this all wrong if Google says a small salon can use 7000kwh a year then a 4 day a week salon run with few staff and lightly as suggested by the OP could be say 5000kwh max. I think I say somewhere they had a fix at 28p kWh so that's £116.67 a month before standing charge and even at £1 a day that's less than £150 a month that's being paid

i think everyone said it 'could be' but asked for the actual usage figures and unit rates or sanity tests as thats a lot of assumptions to make the math work and feels wonky. 

the op has said they dont want to discuss that (and thats fine).

but the reason people kept mentioning it was the comparison between two people who would BOTH be being careful in the same property and one being charged 230 a month and the other 150 a month then the reasonable assumption is the one with the higher usage is the salon. one using 150 and the other 55 would meet a basic sanity check. 

Mstty

ariarnia said:

Mstty said:

ariarnia said:

rowdy75 said:

Well up until the price hike my 3bed semi was about £65 a month electric so I don’t see why £150 for a property used 4 days a week is that much of a surprise

it might only be being used 4 days a week but its used for a lot more energy intensive things than most people's house. theres the normal making cups of tea and coffee and having the radio on. but then also things like heating water, hairdryers, curlers, straighteners whatever. which are some of the most energy hungry things someone can use. google says a small salon can use twice the national average (7000kwh a year) and even a 'cheap fix' at business rates would probably been higher than a residential rate at the same time.  

you might be completely right (and probably are. you know your situation). but unless you share the meter readings and unit rate then we're going to feel uncomfortable about it and probably keep mentioning it. 

I think everyone is getting this all wrong if Google says a small salon can use 7000kwh a year then a 4 day a week salon run with few staff and lightly as suggested by the OP could be say 5000kwh max. I think I say somewhere they had a fix at 28p kWh so that's £116.67 a month before standing charge and even at £1 a day that's less than £150 a month that's being paid

i think everyone said it 'could be' but asked for the actual usage figures or sanity tests as thats very low use and feels wonky. 

the op has said they dont want to discuss that (and thats fine).

but the reason people kept mentioning it was the comparison between two people who would BOTH be being careful in the same property and one being charged 230 a month and the other 150 a month then the reasonable assumption is the one with the higher usage is the salon. one using 150 and the other 55 would meet a basic sanity check. 

From the outside I would suggest you have badgered this person enough about the salon, reading the past 4 pages has been very cringe indeed I was just applying some mathematics to it all to hopefully cut it off at the fringe.

Never mind the hair can be swept into the bin and we can comb over this issue.

rowdy75

Thanks Mstty and yes I think the figure for the salon is around 28pp kWh, maybe less.