Spectos/Royal Mail Monitoring and Posting Panel

fluffig

LizB62 said:

NBLondon said:

On a separate note - I have my first outgoing bundle of cubes today.  It arrived already in the mailbag, with that and the posting plan and manifest squidged into a box.  The instructions are to take it to a PO as is  OR  open the bag and put in a parcel postbox.   I don't have a parcel postbox nearby so I'm off to the PO. 

Where I know they expect the manifest to be tucked through the zip tie.  So I went to cut off the tie and replace it with a spare and noticed the red PPI tag is not filled in.  Kantar asked us to fill it in but the Spectos instructions don't mention it.  I think I might drop Spectos an e-mail just to be sure.

@NBLondon - did you get a response from Spectos about whether we have to write anything on the tag?
I've got one to post tomorrow and wondered the same...
I find it hard to search these threads, plus the Spectos panellist info is pretty lacking !
Thanks !

I always fill the sack label out as Kantar instructed:

Mailsack. Docket no. on label = order no. on manifest

Mailsack. Poster no. on label = account number on manifest

LADY_A

I didn't know you had to fill anything in on the label , never have done .
Just handed the sack along with the document for posting .
Am I doing wrong ?
Also can't find anything on the app to advise otherwise 😕

fluffig

LADY_A said:

I didn't know you had to fill anything in on the label , never have done .
Just handed the sack along with the document for posting .
Am I doing wrong ?
Also can't find anything on the app to advise otherwise 😕

Oh I didn’t mean anyone was doing it wrong. Only that I’ve continued to do as Kantar had us do - in the absence of detailed instructions from Spectos.

NBLondon

LADY_A said:

I didn't know you had to fill anything in on the label , never have done .
Just handed the sack along with the document for posting .
Am I doing wrong ?
Also can't find anything on the app to advise otherwise 😕

fluffig said:

Oh I didn’t mean anyone was doing it wrong. Only that I’ve continued to do as Kantar had us do - in the absence of detailed instructions from Spectos.

The red tag usually comes pre-stamped with the sender details so no action needed.   I only asked the question back in March as it had arrived blank.  I think it was only the one time

fluffig

NBLondon said:

LADY_A said:

I didn't know you had to fill anything in on the label , never have done .
Just handed the sack along with the document for posting .
Am I doing wrong ?
Also can't find anything on the app to advise otherwise 😕

fluffig said:

Oh I didn’t mean anyone was doing it wrong. Only that I’ve continued to do as Kantar had us do - in the absence of detailed instructions from Spectos.

The red tag usually comes pre-stamped with the sender details so no action needed.   I only asked the question back in March as it had arrived blank.  I think it was only the one time

Aah. The red mailsack tags I have received have all been blank, that’s why I’ve completed them.

LizB62

Thanks everyone - I've only sent one since we moved to Spectos, and they queried the date I'd sent it as it only showed as being sent the day after I'd taken it to the post office.
I'd gone before lunch on a weekday so I know I hadn't missed the last collection time.
But, the label was blank (as this one is), the man behind the counter had taken the manifest and he'd asked me to put the sack with a pile of other sacks. So I'm guessing it got delayed because the tag was blank.
Thanks again for all the help !

Chocmonster7

Just checked the mailsack I have to post the first week of January and yes the label is blank. None of them have been looked at when I've handed them in at the Post Office, they've just stamped the manifest and sent me on my way. Never had any queries from Spectos about them so will just carry on until they tell me otherwise.

NBLondon

fluffig said:

Aah. The red mailsack tags I have received have all been blank, that’s why I’ve completed them.

Odd - most of mine had something like "Piccolo Ltd PO Box 18004"  rubber stamped on them - the same return address that's on the RM 24 and 48 labels when you get an incoming package.

I'll see if it's different when I restart in the New Year.

MDMD

In the newsletter from October Spectos told us to leave blank……so as ever they seem to be a bit inept

fluffig

MDMD said:

In the newsletter from October Spectos told us to leave blank……so as ever they seem to be a bit inept

Ooh. I do t recall seeing that document before. I’m possibly being dozy. Exactly where in the app are the newsletters?

I keep everything from them. Have just checked back. The email I had on 06 October headed ‘Royal Mail Mailagents Survey - Newsletter WK 40‘ didn’t have an attachment and just said:

Hello XXXX

Well, it feels like we have had every season at once this week, the weather is up and down like a yo-yo, but we here at Spectos are looking forward to the potential sunshine and warm weather making it’s last hurrah for the weekend. Below are a few things we need you to be aware of even though you are on your rest period.

Transponders
We know you are currently on your rest period but we are checking in regarding transponders.

Please if you can return any of the small brown envelopes that hold our transponders in them as soon as possible this would be amazing. Thank you to each of the Mailagents that have completed this so far, it's appreciated. We just want to make sure that there are no transponders outstanding.

Correctly Delivered and Unaddressed Mail
Don’t forget that even though you are on a break, you may be invited to participate in the Correctly Delivered and Unaddressed Mail surveys over the next few months. This is a great way to boost your points while waiting for a space to become available in your area.

Finally, have a wonderful weekend and enjoy the warmer autumn days. Thank you for your continued support with the survey, it’s appreciated.

Take care,

Your Mailagents Team