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Spectos/Royal Mail Monitoring and Posting Panel

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  • gt94sss2
    gt94sss2 Posts: 6,077 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 7 August 2023 at 10:45PM
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    You don't hand over the bag addressed to you.

    You hand over the pre-tied bag the parcels are in plus the manifest form.
  • HonestJohn
    HonestJohn Posts: 1,193 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    It is covered in the app.At the bottom is FAQ.That takes you to FAQs abd turorials. The video you need is in tutorials. You newbies have a lot of homework to do.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • Hollie_
    Hollie_ Posts: 105 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    edited 7 August 2023 at 11:07PM
    I have also received an email today telling me I’m about to start my rest period after being on the live panel for about 6 weeks and only posting 1 bundle (with another due to be posted this week). 🤦‍♀️
  • leyw88
    leyw88 Posts: 8 Forumite
    First Post
    gt94sss2 said:
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    You don't hand over the bag addressed to you.

    You hand over the pre-tied bag the parcels are in plus the manifest form.
    There is no pre tied bag. 

    I got a big grey bag addresses to me and inside are 2 parcels (looks like books) and a manifest.

     
  • leyw88
    leyw88 Posts: 8 Forumite
    First Post
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    It is covered in the app.At the bottom is FAQ.That takes you to FAQs abd turorials. The video you need is in tutorials. You newbies have a lot of homework to do.
    I am not familiar with post offices. The tutorial I watched is very basic and I didn’t feel it helped explain. 

    Yes, I have a lot of homework which is why im seeking advice from experienced people to ensure I do it correctly. 
  • Graceglow
    Graceglow Posts: 220 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    leyw88 said:
    gt94sss2 said:
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    You don't hand over the bag addressed to you.

    You hand over the pre-tied bag the parcels are in plus the manifest form.
    There is no pre tied bag. 

    I got a big grey bag addresses to me and inside are 2 parcels (looks like books) and a manifest.

     
    Currently, on my rest period but when on the live panel I did receive pre tied grey mail sacks with parcels in. Which I left at the post office along with the manifest.
  • leyw88
    leyw88 Posts: 8 Forumite
    First Post
    Graceglow said:
    leyw88 said:
    gt94sss2 said:
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    You don't hand over the bag addressed to you.

    You hand over the pre-tied bag the parcels are in plus the manifest form.
    There is no pre tied bag. 

    I got a big grey bag addresses to me and inside are 2 parcels (looks like books) and a manifest.

     
    Currently, on my rest period but when on the live panel I did receive pre tied grey mail sacks with parcels in. Which I left at the post office along with the manifest.

    Graceglow said:
    leyw88 sai
    gt94sss2 said:
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    You don't hand over the bag addressed to you.

    You hand over the pre-tied bag the parcels are in plus the manifest form.
    There is no pre tied bag. 

    I got a big grey bag addresses to me and inside are 2 parcels (looks like books) and a manifest.

     
    Currently, on my rest period but when on the live panel I did receive pre tied grey mail sacks with parcels in. Which I left at the post office along with the manifest.
    Thank you for explaining. I only received a plastic grey bag with the loose parcels. No mail sack. I’m a little confused. I may reach out to them directly. 
  • Graceglow
    Graceglow Posts: 220 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    leyw88 said:
    Graceglow said:
    leyw88 said:
    gt94sss2 said:
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    You don't hand over the bag addressed to you.

    You hand over the pre-tied bag the parcels are in plus the manifest form.
    There is no pre tied bag. 

    I got a big grey bag addresses to me and inside are 2 parcels (looks like books) and a manifest.

     
    Currently, on my rest period but when on the live panel I did receive pre tied grey mail sacks with parcels in. Which I left at the post office along with the manifest.

    Graceglow said:
    leyw88 sai
    gt94sss2 said:
    leyw88 said:
    NBLondon said:
    leyw88 said:
    Hi,

    Can I just confirm if I need to post some parcels, I just hand them in at the post office counter. I don’t need to pay as they already have the sticker with the details on the front? 

    They look to big to fit in the postbox and post office is quite far away. 
    Hand over the whole bag with the parcels in it and the manifest that comes with them.  Then follow the PO clerk's instructions on where to leave the bag.
    Ah, you mean the bag addressed to me? With the manifest and the parcels? 

    I tried looking on the app for a guide for parcels but I couldn’t find anything, so thank you for explaining 
    You don't hand over the bag addressed to you.

    You hand over the pre-tied bag the parcels are in plus the manifest form.
    There is no pre tied bag. 

    I got a big grey bag addresses to me and inside are 2 parcels (looks like books) and a manifest.

     
    Currently, on my rest period but when on the live panel I did receive pre tied grey mail sacks with parcels in. Which I left at the post office along with the manifest.
    Thank you for explaining. I only received a plastic grey bag with the loose parcels. No mail sack. I’m a little confused. I may reach out to them directly. 
    No problem. If in any doubt the tutorials in the FAQ section explain most things clearly.
    They were my 1st point of reference when I was a new panelist. 
  • piker57
    piker57 Posts: 95 Forumite
    Fifth Anniversary 10 Posts Name Dropper
    quoia said:
    I know it’s covered somewhere but please can someone explain the unaddressed mail survey?

    For weeks 4 & 5 do you still have to record each day’s post (or enter 0 if none is delivered)?

    TIA. x
    'You will take part for 5 weeks. In the first 3 weeks you will be reporting on items due delivery to you and in the final 2 weeks you will be reporting on items received late or not at all.' I think the app asks for all UA to be recorded as well.

    It's only 2 weeks (weeks 2 & 3) of filling in the DAILY DELIVERIES 

    Week 1 is before it actually "starts"
    My UA surveys have ONLY ever appeared  on the app on the Monday of week 2
    During week 1 all you are supposed to do is keep ALL UA mail and not discard it until you can check it against the images of the expected items just in case something arrives early. Ideally you should record the date each "early" item arrived so you can report this.

    Weeks 4 & 5 only actually "really exist" IF you still have a Pictured item that hasn't turned up.
    As soon as "DUE" and "Overdue" are both empty then you've finished 
    Not correct

    1. Due items:
    Every Monday, pictures of items due for delivery to you will be available for you to view and enter information about. This will continue for three weeks.
    2. Overdue items:
    Items that were due for delivery to you in previous weeks but have not yet been reported as received will appear in this section.
    Yep, this is my understanding as well. 3 weeks of filling in information about daily deliveries and confirming whether we have received the pictures items and then 2 weeks of a catch up for any pictures items delivered late (it’s not clear if they also want daily delivery info in this time or not).
    I'm now into week 4 of UA and the daily items entry field is still appearing. Plus there are new item pictures in the Due tab!
    Yesterday was the start of week 5 & new items have appeared. 1 still showing in overdue despite reporting not received 
  • Just a note to advise all you good peeps to check that the little brown envelope with RFID is sealed properly before popping it back into the postbox.

    Over the last couple of weeks I've had 2 that were not sealed at all.
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