Spectos/Royal Mail Monitoring and Posting Panel

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  • jaybee
    jaybee Posts: 1,568 Forumite
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    ///This morning I received a missing posting pack for 2/5, it was a jiffy bag but I couldn't report receipt because it had the same ID as a previously received pack.///

    Same here. When I tried to scan the barcode I got the message, "Package already reported".
    Me too. So I assume we don't get any points.
  • Saetana
    Saetana Posts: 1,548 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I have nothing to post next week, unusually, unless a sack is lurking in the system somewhere.  Already got a posting pack for the following week though.  I can keep myself busy by returning the pile of books they sent :smiley:
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  • kerri_gt
    kerri_gt Posts: 11,202 Forumite
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    Pack of two books received today. Neither I'd read but gave one to a friend.
    Feb 2015 NSD Challenge 8/12
    JAN NSD 11/16


  • beanielou
    beanielou Posts: 94,828 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    Can I please just check something.
    A lot of my local postboxes have changed to a early pick up.
    I just post on the given day & record time correctly & that's ok.
    I have got this right? 
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  • themadvix
    themadvix Posts: 8,601 Forumite
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    beanielou said:
    Can I please just check something.
    A lot of my local postboxes have changed to a early pick up.
    I just post on the given day & record time correctly & that's ok.
    I have got this right? 
    I’m not live at the moment but interested in the answer to this. From the training it seems like this isn’t right anymore and they want you to always post before last collection, but as you say, with them all switching to an early collection, surely this is going to result in a lot of boxes not being monitored effectively as people just won’t post survey items at them as they won’t be convenient (or possible for PM postings)?
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  • HonestJohn
    HonestJohn Posts: 1,168 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    themadvix said:
    beanielou said:
    Can I please just check something.
    A lot of my local postboxes have changed to a early pick up.
    I just post on the given day & record time correctly & that's ok.
    I have got this right? 
    I’m not live at the moment but interested in the answer to this. From the training it seems like this isn’t right anymore and they want you to always post before last collection, but as you say, with them all switching to an early collection, surely this is going to result in a lot of boxes not being monitored effectively as people just won’t post survey items at them as they won’t be convenient (or possible for PM postings)?
    Spectos require the item to be posted before the last collection on the day they state. If this is 9am you can achieve this by posting after the last collection of the day before. There have posts about this previously. I believe Spectos have confirmed this is ok.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • millie
    millie Posts: 1,521 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    beanielou said:
    Can I please just check something.
    A lot of my local postboxes have changed to a early pick up.
    I just post on the given day & record time correctly & that's ok.
    I have got this right? 
    This the reply I had from them after I asked the same question

    Thank you for your message.

    Of course this is possible.  When collection time is listed 9am, you may post your items after 9am the day before.

    Kind regards

    Your mailagents team

    This would not work if you posted them shortly after nine. The ones by me get emptied by the postman when doing their rounds. That is usually around 11.30 - 12.00 around here.  Quite often I would post mine in there about 10am. That would mean they would be collected the same day, a day too early. I tend to just avoid tose now wihich is getting more difficult as there are a lot of them.

  • NBLondon
    NBLondon Posts: 5,688 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    ///This morning I received a missing posting pack for 2/5, it was a jiffy bag but I couldn't report receipt because it had the same ID as a previously received pack.///

    Same here. When I tried to scan the barcode I got the message, "Package already reported".
    And me as well....   My missing bundle for 3/5 arrived yesterday and HonestJohn was right - it was a mailbag.   App said already reported and on looking back - it's the same number as the pack for 4/5 which arrived on 18/4.    Which is why I logged a query in the first place;  the first time I scanned that number it asked if I had 2 bundles and I didn't.   No answer to the query but I'll send an e-mail to follow up.

    And I want the 25 points!
    I need to think of something new here...
  • NBLondon
    NBLondon Posts: 5,688 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Saetana said:
    I got two parcels today - each containing TWO books, if they are so short of books then why on earth are they sending two? 
    To get it over a certain weight?  I've had very slim paperbacks and quite heavy hardbacks.  If they haven't got enough heavy ones they send 2 medium ones instead?
    I need to think of something new here...
  • fluffig
    fluffig Posts: 447 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    beanielou said:
    Can I please just check something.
    A lot of my local postboxes have changed to a early pick up.
    I just post on the given day & record time correctly & that's ok.
    I have got this right? 
    ‘My’ postbox is a daily 7.00 am collection. So I post into it the evening before.
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