3 Windscreen PCNs - Premier Parking Logistics/Premier Parking Enforcement LTD

Prothor

@SilverTeddy11 how did this end? I have a very similar situation with the same company. My brother in law parked in Bham, ticket blew off the dash and he got back to a PCN for 'No payment' he appealed directly to them but they rejected it. Now not sure what to do as appealing to IAS appears to be pointless (as per other forum posts)

Snakes_Belly

The only thing about appealing to IAS is that you may get to see their images which can be useful. It also wastes their time.

This operator has very badly maintained, scruffy car parks, On this forum we have seen pot holed car parks which when flooded the white lines were not visible, Ticket machines that eat coins, poor signage and signage that was covered in graffiti.

Motorists that have defended their claims have either won or the claims been discontinued.  Judges are usually fair when the motorist has paid and the ticket has fallen off the dashboard. Some judges have said that the PPC should have tickets with adhesive that will stick to the windscreen. 

Le_Kirk

Snakes_Belly said:

Motorists that have defended their claims have either won or the claims been discontinued.  Judges are usually fair when the motorist has paid and the ticket has fallen off the dashboard. Some judges have said that the PPC should have tickets with adhesive that will stick to the windscreen. 

Abso-bloomin-lootely!  This is what is called a "self-inflicted wound" by having tickets that can flutter.

SilverTeddy11

Update: Gladstones Solicitors email stating further legal proceedings will be taken if no payment by 20th March 2023, I replied and let them know I've contacted my MP.

Reply from MP with correspondence from IPC via MP today:

Oops you didn't even appeal so we sent to debt collectors. You were in the wrong but as a gesture of good will, we'll cancel 1 charge (12th Aug). We have a 4" 5" sign.

I replied today stating ideally I want all charges cancelled, but if they do cancel 1, to cancel 6th Aug 2022. Stated about poor signage with tiny font, unreadable even up close, and attached evidence, and also evidence of 24 hour ticket (covering 12th - 13th).
Hopefully my case worker forwards this on and IPC cancel them all or at worst, cancel the 6th Aug 2022 ticket which was the 35 min overstay.

B789

SilverTeddy11 said:

Update: Gladstones Solicitors email stating further legal proceedings will be taken if no payment by 20th March 2023, I replied and let them know I've contacted my MP.

Reply from MP with correspondence from IPC via MP today:

Oops you didn't even appeal so we sent to debt collectors. You were in the wrong but as a gesture of good will, we'll cancel 1 charge (12th Aug). We have a 4" 5" sign.

I replied today stating ideally I want all charges cancelled, but if they do cancel 1, to cancel 6th Aug 2022. Stated about poor signage with tiny font, unreadable even up close, and attached evidence, and also evidence of 24 hour ticket (covering 12th - 13th).
Hopefully my case worker forwards this on and IPC cancel them all or at worst, cancel the 6th Aug 2022 ticket which was the 35 min overstay.

Who did you respond to? Gladrags, the PPC, the debt collector or your MP? Whilst I appreciate you are probably paraphrasing, what is meant by your statement above about "We have a 4" 5" sign"?

Who is your "case worker"? You may not want to draw attention to a particular PCN by agreeing to one being cancelled but you'll defend the others when offered such. Whilst the bottom-dwellers may be intellectually challenged, they are quite able to latch on to something like differentiating between your PCNs.

SilverTeddy11

B789 said:

SilverTeddy11 said:

Update: Gladstones Solicitors email stating further legal proceedings will be taken if no payment by 20th March 2023, I replied and let them know I've contacted my MP.

Reply from MP with correspondence from IPC via MP today:

Oops you didn't even appeal so we sent to debt collectors. You were in the wrong but as a gesture of good will, we'll cancel 1 charge (12th Aug). We have a 4" 5" sign.

I replied today stating ideally I want all charges cancelled, but if they do cancel 1, to cancel 6th Aug 2022. Stated about poor signage with tiny font, unreadable even up close, and attached evidence, and also evidence of 24 hour ticket (covering 12th - 13th).
Hopefully my case worker forwards this on and IPC cancel them all or at worst, cancel the 6th Aug 2022 ticket which was the 35 min overstay.

Who did you respond to? Gladrags, the PPC, the debt collector or your MP? Whilst I appreciate you are probably paraphrasing, what is meant by your statement above about "We have a 4" 5" sign"?

Who is your "case worker"? You may not want to draw attention to a particular PCN by agreeing to one being cancelled but you'll defend the others when offered such. Whilst the bottom-dwellers may be intellectually challenged, they are quite able to latch on to something like differentiating between your PCNs.

I contacted my MP a while back, and was assigned a case worker who acts on behalf of the MP for my 'case'. They wrote to the IPC, who contacted PPL. My case worker received PPL's response and forwarded the email/information to me. I wrote a response to that email and asked my case worker to forward it to IPC/PPL.

The 4-foot by 5-foot sign at the site was mentioned in IPC/PPL's response (referring to the huge "paid car park" sign on the site). Which they said was clear enough, since I paid both times; and attached a bunch of close-up images of their tiny A4 signs too,

However, the actual 'T&C' information is tiny and unreadable even when I am directly below it, and posted on white A4-sized plaques. No way motorists can actually see this unless they specifically go looking for it and take a zoomed photo. Secondly, it blends in with all the graffiti on-site.

I have already replied, and my MP/case worker told me that the reply was forwarded on to the IPC, so I am waiting to hear back.

Gladstones should have contacted me by now regarding the "next steps" and 'legal proceedings, but I have not heard anything back (although I did make them aware that I contacted my MP, and was writing to the landowner). I don't know if they've already applied this "gesture of goodwill" or what is going to happen. I just wait~

B789

Yup... just play the waiting game for now.

SilverTeddy11

They're now refusing to apply the 'gesture of goodwill' and cancel one of the charges unless I pay the other two charges. I guess I'll have to start preparing for whatever legal action they'll take next.

balsingh

Has there been any progress on this case? I'm interested as I got a PCN at the same car park last week and will be starting my own thread here for advice .. but keen to see how this case is progressing.

Le_Kirk

Seems that @SilverTeddy11 is not overly active on his threads, maybe better to send a PM, using the envelope symbol at top of the page.