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So will Octopus keep to their word and start communicating with customers today?

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Comments

  • Chrysalis
    Chrysalis Posts: 4,755 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    SJMALBA said:
    Chrysalis said:
    Agile is covered by the EPG, got email today.

    They doing it on the averaged out rate during the day.

    From October 1, your dynamic unit rates will be discounted whenever they are above the Energy Price Guarantee rates. You don’t need to do anything — this will be handled automatically.

    Essentially, this means:

    • If your dynamic unit rate is less than 34p / kWh — congrats, you’re getting a better price than most
    • If your dynamic unit rate is 34-52p / kWh, it will be discounted to 34p / kWh automatically
    • If your dynamic unit rate is above 52p / kWh, it will be discounted by 17p automatically — so 78p / kWh will be reduced to 61p / kWh
    No news on gas tracker yet.  But given thats a less complex tariff I will be very surprised now if not covered.

    My post above @ 10:53 is from the email I received about Tracker.
    Worded same as agile even though its not dynamic unit rate on trackers its a daily rate, so I guess thats why I only got one email, although my email was very clear it was refeering to agile.
  • MWT said:

    Even the current version of the 'Go' tariff is still below the cap, but yes, the rates could have gone up further...
    I wouldn't assume that Go/Go Faster will always be there for renewal though, there was a little hint at the end of the email...
    "...and why it’s worth trying Intelligent Octopus when your fixed term finishes up."

    They're certainly pushing Intelligent, hence the slightly higher discount (8% to 5%) for Intelligent over Go on their EV charge card.

    The reason for that is that it gives them a degree of control over usage to account for last minute wholesale cost increases, even later than the day ahead bidding they normally work to and publish on Agile.
  • Chrysalis
    Chrysalis Posts: 4,755 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    MWT said:

    Even the current version of the 'Go' tariff is still below the cap, but yes, the rates could have gone up further...
    I wouldn't assume that Go/Go Faster will always be there for renewal though, there was a little hint at the end of the email...
    "...and why it’s worth trying Intelligent Octopus when your fixed term finishes up."

    They're certainly pushing Intelligent, hence the slightly higher discount (8% to 5%) for Intelligent over Go on their EV charge card.

    The reason for that is that it gives them a degree of control over usage to account for last minute wholesale cost increases, even later than the day ahead bidding they normally work to and publish on Agile.
    Intelligent is spammed to me on the app, they want people on it.

    I looked at the t&c, they dodnt specifically require an EV I think, but they do require you to use the app, which I assume needs a compatible charging device.
  • Chrysalis
    Chrysalis Posts: 4,755 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Also in regards to were they waiting for more information.

    It was addressed in the email. 

    PPS. I’ve had a few queries about why we haven’t announced this sooner. In all candour, we received the details of government schemes about 15 days before customers on Flexible Octopus would see price rises.

    With almost 3 million affected customers, dealing with all the permutations was complex and we had to prioritise them as prices for these customers were rising.

    It’s also taken longer on Octopus Go, Intelligent Octopus and our smart tariffs whilst we worked our way through the government rules to spot any possibilities for further incentivising off-peak usage
  • Phlik
    Phlik Posts: 1,088 Forumite
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    edited 30 September 2022 at 4:17PM
    Chrysalis said:
    Also in regards to were they waiting for more information.

    It was addressed in the email. 

    PPS. I’ve had a few queries about why we haven’t announced this sooner. In all candour, we received the details of government schemes about 15 days before customers on Flexible Octopus would see price rises.

    With almost 3 million affected customers, dealing with all the permutations was complex and we had to prioritise them as prices for these customers were rising.

    It’s also taken longer on Octopus Go, Intelligent Octopus and our smart tariffs whilst we worked our way through the government rules to spot any possibilities for further incentivising off-peak usage
    You mean it wasn't some sort of conspiracy or that they're bone idle? Ppftt! Fake news :D
  • Chrysalis
    Chrysalis Posts: 4,755 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Phlik said:
    Chrysalis said:
    Also in regards to were they waiting for more information.

    It was addressed in the email. 

    PPS. I’ve had a few queries about why we haven’t announced this sooner. In all candour, we received the details of government schemes about 15 days before customers on Flexible Octopus would see price rises.

    With almost 3 million affected customers, dealing with all the permutations was complex and we had to prioritise them as prices for these customers were rising.

    It’s also taken longer on Octopus Go, Intelligent Octopus and our smart tariffs whilst we worked our way through the government rules to spot any possibilities for further incentivising off-peak usage
    You mean it wasn't some sort of conspiracy or that they're bone idle? Ppftt! Fake news :D
    Well it wasnt they were waiting for clarity..  Not sure what your post means to be honest, yes they chose to wait until other things were done before communicating, I posted to remove the speculation.
  • Chrysalis said:
    Phlik said:
    Chrysalis said:
    Also in regards to were they waiting for more information.

    It was addressed in the email. 

    PPS. I’ve had a few queries about why we haven’t announced this sooner. In all candour, we received the details of government schemes about 15 days before customers on Flexible Octopus would see price rises.

    With almost 3 million affected customers, dealing with all the permutations was complex and we had to prioritise them as prices for these customers were rising.

    It’s also taken longer on Octopus Go, Intelligent Octopus and our smart tariffs whilst we worked our way through the government rules to spot any possibilities for further incentivising off-peak usage
    You mean it wasn't some sort of conspiracy or that they're bone idle? Ppftt! Fake news :D
    Well it wasnt they were waiting for clarity..  Not sure what your post means to be honest, yes they chose to wait until other things were done before communicating, I posted to remove the speculation.
    Some of which included making absolutely sure they were getting it right for how it applies to the non-standard tariffs.
  • MWT
    MWT Posts: 10,391 Forumite
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    edited 30 September 2022 at 5:30PM
    Chrysalis said:
    MWT said:

    Even the current version of the 'Go' tariff is still below the cap, but yes, the rates could have gone up further...
    I wouldn't assume that Go/Go Faster will always be there for renewal though, there was a little hint at the end of the email...
    "...and why it’s worth trying Intelligent Octopus when your fixed term finishes up."

    They're certainly pushing Intelligent, hence the slightly higher discount (8% to 5%) for Intelligent over Go on their EV charge card.

    The reason for that is that it gives them a degree of control over usage to account for last minute wholesale cost increases, even later than the day ahead bidding they normally work to and publish on Agile.
    Intelligent is spammed to me on the app, they want people on it.

    I looked at the t&c, they dodnt specifically require an EV I think, but they do require you to use the app, which I assume needs a compatible charging device.

    You can't get onto the Intelligent tariff without registering your EV/EVSE and conducting a test charge to verify they can control the EV charging process... Right now at least it absolutely does require an EV, and not just any EV or EVSE just those on the approved list...
  • Chrysalis
    Chrysalis Posts: 4,755 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 30 September 2022 at 6:35PM
    MWT said:
    Chrysalis said:
    MWT said:

    Even the current version of the 'Go' tariff is still below the cap, but yes, the rates could have gone up further...
    I wouldn't assume that Go/Go Faster will always be there for renewal though, there was a little hint at the end of the email...
    "...and why it’s worth trying Intelligent Octopus when your fixed term finishes up."

    They're certainly pushing Intelligent, hence the slightly higher discount (8% to 5%) for Intelligent over Go on their EV charge card.

    The reason for that is that it gives them a degree of control over usage to account for last minute wholesale cost increases, even later than the day ahead bidding they normally work to and publish on Agile.
    Intelligent is spammed to me on the app, they want people on it.

    I looked at the t&c, they dodnt specifically require an EV I think, but they do require you to use the app, which I assume needs a compatible charging device.

    You can't get onto the Intelligent tariff without registering your EV/EVSE and conducting a test charge to verify they can control the EV charging process... Right now at least it absolutely does require an EV, and not just any EV or EVSE just those on the approved list...
    I was just reporting what I read on the t&c's, if indeed they only way to use the mechanisms provided is via an EV then its a shame its yet another EV tariff.  Thankfully agile exists though.
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