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EDF Smart Meter Harassment

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  • pochase
    pochase Posts: 3,449 Forumite
    1,000 Posts Third Anniversary Name Dropper
    QrizB said:
    QrizB said:
    Ignite said:
    I've finally received an email telling me that I've opted out of Smart Meter Communications.  Hopefully this is the end of it.

    At least until 2025, when smart meters become mandatory!


    Wonder if you might share your source for "mandatory"?

    Can't seem to locate any form of legislation which requires a consumer to have a smart meter unless it is a replacement or installation in new build property.

    ... which is why i wrote mandatory, not compulsory or obligatory or any other word.
    Ofgem have mandated that the suppliers achieve 100% roll-out of smart meters by the end of 2025. Thos is discussed at the link I provided.
    It doesn't need legislation. If Ofgem require it of the suppliers, the suppliers will do it (or pay the penalties of they don't).
    Would it be possible for Ofgem to set a different cap for customers not on a smart meter? They have already different caps for prepaid, so why not also for those who refuse a smart meter?
  • littleteapot
    littleteapot Posts: 216 Forumite
    Third Anniversary 100 Posts Name Dropper
    edited 25 August 2022 at 9:02PM
    pochase said:
    Would it be possible for Ofgem to set a different cap for customers not on a smart meter? They have already different caps for prepaid, so why not also for those who refuse a smart meter?
    If the goverment made 100% smart meter coverage by some arbitrary date a madatory objective for ofgem then yes I'm sure ofgem would do that. Contrary to popular beliefs a regulator is there to ensure the government and supplier interests are fulfilled, not the consumer.
  • TOP_CAT
    TOP_CAT Posts: 583 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    The actual EDF threat or harassment level is extremely low unlike say the private parking scammers that use severe harassment and the courts as debt collection centres up to six years after the event for financial gain.

    EDF will increase the pressure no doubt so whatever harassment you feel now they will probably increase it in the future .
    I just ignore and delete as its low level .
  • newatc
    newatc Posts: 892 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    I got many texts and emails (no phone calls) from EDF in the last couple of years but ignored them as I could see it anything in it for me but I a few weeks ago they offered me £50 for installing one which I accepted as I think it is only time before I will need to for regulation or tariff reasons.
    Their installer took about 90 minutes to install the two meters and a very quick rundown of the home display unit. No problems since.
  • zayn
    zayn Posts: 92 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Hi 
    can someone please help I am getting constant edf WhatsApp messages which I cannot block , I am a dual fuel customer and will traditional meters. I don't have any payment concerns and pay quarterly bills in full. How can I opt out of the smart meter harassment 
  • Alnat1
    Alnat1 Posts: 3,868 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Best way is to get smart meters  ;)
    Barnsley, South Yorkshire
    Solar PV 5.25kWp SW facing (14 x 375) Lux 3.6kw hybrid inverter installed Mar 22 and 9.6kw Pylontech battery 
    Daikin 8kW ASHP installed Jan 25
    Octopus Cosy/Fixed Outgoing 
  • dunstonh
    dunstonh Posts: 119,743 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    care: 2022 thread revival
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • I would be very surprised if next year’s Political Party manifestos do not contain 3 key words ‘smart meters mandatory’. Smart meters are now mandatory in France and will be mandatory in Germany from 2025. ‘Nay sayers’ in France now face higher standing charges which will be reviewed each year.

    I can hear people saying but ‘we are not in the EU’. It matters not a jot: our need for a Smart Grid is the same as in Germany; France and most other developed countries.
  • Robin9
    Robin9 Posts: 12,800 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I had my invite from Edf for a Smart gas two weeks ago and the installation was completed last week.
    Never pay on an estimated bill. Always read and understand your bill
  • EssexHebridean
    EssexHebridean Posts: 24,424 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    And my smart meter situation will be neatly sorted out for me in a few weeks time when - all being well - we move to our new house which already has smart meters fitted, and will definitely NOT be on E7 electricity!  :lol:
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    SOA CALCULATOR (for DFW newbies): SOA Calculator
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