Santander doubling energy cashback for 2 months

clivep

Changed EON DD to £250 (from £65) but it then showed this will be effective from 25th November rather than this month so no point.

Tried changing it back but it wouldn't let me go below about £119 (as it cannot be reduced by more than 10% of forecast but forecast ignores the £66 government reduction).

Currently trying to phone EON but not managing to get through.

graham47

WillPS said:

Daliah said:

Ovo are taking my usual DD (enough for £10 cashback), and have separately paid £66 into my 123 Lite account. As my next Santander cashback is not due until early November, I won't know until then whether Santander will work out the net amount for cashback purposes.

I have never known for payments from utilities to reduce the amount of cashback payable. Should only be the Direct Debit amount which is considered.

OVO have just payed me the full 4% on my Oct dd plus the £66 rebate.

AlwaysLearnin

graham47 said:

OVO have just payed me the full 4% on my Oct dd plus the £66 rebate.

Doesn't any cashback today relate to September DD's, in which case the rebates hadn't started?

WillPS

AlwaysLearnin said:

graham47 said:

OVO have just payed me the full 4% on my Oct dd plus the £66 rebate.

Doesn't any cashback today relate to September DD's, in which case the rebates hadn't started?

Not neccessarily, Santander don't use calendar months annoyingly. In my case my Santander month runs 8th-7th-ish and my energy DD is paid around the 1st-3rd, so the 'September' month included my October 3rd £250 DD.

badger09

Daliah said:

Ovo are taking my usual DD (enough for £10 cashback), and have separately paid £66 into my 123 Lite account. As my next Santander cashback is not due until early November, I won't know until then whether Santander will work out the net amount for cashback purposes.

WillPS said:

Daliah said:

Ovo are taking my usual DD (enough for £10 cashback), and have separately paid £66 into my 123 Lite account. As my next Santander cashback is not due until early November, I won't know until then whether Santander will work out the net amount for cashback purposes.

I have never known for payments from utilities to reduce the amount of cashback payable. Should only be the Direct Debit amount which is considered.

Not quite same circs as described by Daliah, but when Octopus refunded £160 of my credit balance a few months ago, Santander did not do any ‘netting off’. 

Yorkshire_Pud

Can’t complain at £10 cashback just for paying a couple of DD.
Going forward £5 not bad either especially as my energy suppliers have hiked my DDs to over £250 per month now 😭 

graham47

AlwaysLearnin said:

graham47 said:

OVO have just payed me the full 4% on my Oct dd plus the £66 rebate.

Doesn't any cashback today relate to September DD's, in which case the rebates hadn't started?

No.
 I think cashback applies to DD’s in that statement period. In my case that included October.
(my original post should, of course, have referred to “Santander”.)