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Kroo bank discussion

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  • pokemaster
    pokemaster Posts: 270 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Got mine today too, in 58days
  • Followed all the rules Martin told me to do. No £10 Amazon voucher, now Martin disowned me. Not answering Emails. Lost me loads on money way back on an Iceland banking recommendation. Surely should not be allowed this.
  • I never got mine. It's been 60 days+. Kroo say contact vouchercloud, and vouchercloud say 'you'll be notified if you are one of the lucky WINNERS???' This is despite looking at my vouchercloud saying 'awaiting confirmation'. It's not good and resembles a scam.
  • Difficult to see why you describe this as a "scam". You haven't lost any money, in fact you've gained a current account paying 4.35% and a pretty debit card. 

    If you've got a grievance then raise a formal complaint with Kroo.
  • Nick_C
    Nick_C Posts: 7,602 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    Definitely not a scam.  I got £21 for joining Kroo via Top Cashback in January.  Other people have reported receiving their gift cards.  But sometimes things go wrong.
  • Difficult to see why you describe this as a "scam". You haven't lost any money, in fact you've gained a current account paying 4.35% and a pretty debit card. 

    If you've got a grievance then raise a formal complaint with Kroo.
    Resemble 'have a similar appearance to or qualities in common with (someone or something)' 

    Definitely not a scam.
  • Was just coming to post that I haven't got my £10 Amazon voucher from Kroo after more than 60 days but see some others above in the same boat. Where's Martin?
  • MSE_ForumTeam5
    MSE_ForumTeam5 Posts: 1,276 Community Admin
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hello - this page has details of the special email address for voucher-related queries arising from MSE blagged deals:
    https://help.moneysavingexpert.com/hc/en-us/articles/360000212847-Not-got-your-MSE-Blagged-broadband-phone-TV-voucher  - if the stated time period has passed, then please drop our team an email so they can try and help things along.
    Official MSE Forum Team member. Please use the 'report' button to alert us to problem posts, or email forumteam@moneysavingexpert.com
  • Applied 02 Jul. Gift card received today 06 Sept (66 days). Better late than never!
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