Jet2 claim for late flight

withaspritz

1 week on and nothing back from Jet2 legal.  I gave them 14 days in my LBA, however at this point I'm going to wait the Spanish CAA (AESA) investigation to conclude, roughly 3.5 more months, then if no joy will do the Small Claims route.  My LBA gives me the right to go to the courts without notice, so happy to sit and see what comes from AESA.  

Has anyone had AESA outcome success? What happened next, did they simply give an opinion? or do they have the power to force a payment from the airline?

withaspritz

I've decided to enlist Bott+co to do the legwork now. Loathed to pay a fee out of my compensation but honestly I want to offload it in my head. 

Suzycoll

I submitted my letter to JET2 last week. In my ignorance may I ask what Bott + co is please ? 

Westin

Suzycoll said:

I submitted my letter to JET2 last week. In my ignorance may I ask what Bott + co is please ? 

https://www.bottonline.co.uk/

CKhalvashi

Suzycoll said:

I submitted my letter to JET2 last week. In my ignorance may I ask what Bott + co is please ? 

A company that will take a large %age of your compensation for doing nothing more than you can do yourself.

As always, I would advise against going down this route.

JPears

Just go MCOL.

Suzycoll

JPears said:

Or, rather than wait 3-4 mnths, you could send an LBA/NBA to Jet 2, with 2 weeks notice of legal action via MCOL?

Hi J Pears. Just to let you know I sent a recorded delivery letter marked LBA as you suggested. Wait around 18 days. Email today to say they are paying out my claim. 
Thanks so much ☺️

Suzycoll

dave1814 said:

I got the exact same reason from jet2 as stated in the original post.  I have replied to their legal team with a letter before action, also asked for more detailed reasons, as yet - nothing back.

I done the same Dave. E mail today (18 day wait) to say they WILL now pay out ☺️

Suzycoll

withaspritz said:

1 week on and nothing back from Jet2 legal.  I gave them 14 days in my LBA, however at this point I'm going to wait the Spanish CAA (AESA) investigation to conclude, roughly 3.5 more months, then if no joy will do the Small Claims route.  My LBA gives me the right to go to the courts without notice, so happy to sit and see what comes from AESA.  

Has anyone had AESA outcome success? What happened next, did they simply give an opinion? or do they have the power to force a payment from the airline?

withaspritz said:

1 week on and nothing back from Jet2 legal.  I gave them 14 days in my LBA, however at this point I'm going to wait the Spanish CAA (AESA) investigation to conclude, roughly 3.5 more months, then if no joy will do the Small Claims route.  My LBA gives me the right to go to the courts without notice, so happy to sit and see what comes from AESA.  

Has anyone had AESA outcome success? What happened next, did they simply give an opinion? or do they have the power to force a payment from the airline?

I had an e mail from JET2 today to say they will now pay out ( after sending LBA letter by recorded delivery ) 👍

JPears

I suspect they still read this forum and now know that if you've got this far on the forum you're likely to persist, possibly take legal action.