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Givenergy woes
Comments
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Very wise. I hope all these hardware manufacturers are around in 5 or 10 years.“Don't raise your voice, improve your argument." - Desmond Tutu
System 1 - 14 x 250W SunModule SW + Enphase ME215 microinverters (July 2015)
System 2 - 9.2 KWp + Enphase IQ7+ and IQ8AC (Feb 22 & Sep 24) + Givenergy AC Coupled inverter + 2 * 8.2KWh Battery (May 2022) + Mitsubishi 7.1 KW and 2* Daikin 2.5 KW A2A Heat Pump0 -
My solar installer seems to have stopped offering Giv due to support problems. It seems a shame they haven’t been able to ramp up support to mirror the demand - but hopefully that’s a temporary issue. They also seem to have interesting development plans. Are people who have working kit finding it good?2
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It was alright when working. Not in the same league as Victron.“Don't raise your voice, improve your argument." - Desmond Tutu
System 1 - 14 x 250W SunModule SW + Enphase ME215 microinverters (July 2015)
System 2 - 9.2 KWp + Enphase IQ7+ and IQ8AC (Feb 22 & Sep 24) + Givenergy AC Coupled inverter + 2 * 8.2KWh Battery (May 2022) + Mitsubishi 7.1 KW and 2* Daikin 2.5 KW A2A Heat Pump0 -
Alot of people rave about Solaredge, but look at their reviews:
https://uk.trustpilot.com/review/www.solaredge.comMagnitio said:
PV total 19.8 kW system:
23 x 420W East/West split over two flat roof areas at 10 degrees inclination.
13 x 390W South spit over two flat roof areas at 5 to 20 degrees inclination.
6 x 390W south wall mounted at 90 degrees inclination.
7 x 390W West wall mounted at 90 degrees inclination.
2 x 5 kW hybrid inverters
4 x 9.5 kWh batteries (38 kWh total)1 -
@94JDH definitely. They have had some shoddy practices not sure if they have improved or just more NDA's
It's been close to two weeks and getting no where Between my installer and Givenergy, what a bunch of clowns.“Don't raise your voice, improve your argument." - Desmond Tutu
System 1 - 14 x 250W SunModule SW + Enphase ME215 microinverters (July 2015)
System 2 - 9.2 KWp + Enphase IQ7+ and IQ8AC (Feb 22 & Sep 24) + Givenergy AC Coupled inverter + 2 * 8.2KWh Battery (May 2022) + Mitsubishi 7.1 KW and 2* Daikin 2.5 KW A2A Heat Pump0 -
Communication is key - good or bad, my installer has confirmed delivery of the new gen2 equipment and hopefully install late July, still awaiting DNO approval unfortunately.ispookie666 said:@94JDH definitely. They have had some shoddy practices not sure if they have improved or just more NDA's
It's been close to two weeks and getting no where Between my installer and Givenergy, what a bunch of clowns.PV total 19.8 kW system:
23 x 420W East/West split over two flat roof areas at 10 degrees inclination.
13 x 390W South spit over two flat roof areas at 5 to 20 degrees inclination.
6 x 390W south wall mounted at 90 degrees inclination.
7 x 390W West wall mounted at 90 degrees inclination.
2 x 5 kW hybrid inverters
4 x 9.5 kWh batteries (38 kWh total)0 -
You have to be little weary of trustpilot reviews for things where people are unlikely to leave a positive review straightaway. One year after install, how likely are you to leave a review if it is quietly working fine?94JDH said:Alot of people rave about Solaredge, but look at their reviews:
https://uk.trustpilot.com/review/www.solaredge.comMagnitio said:
It would be interesting to see if there are any inverter companies there with generally positive reviews(?). R.g. Growatt and Fronius also have average reviews around 2.5/5
The number of negative Solaredge reviews is in part a function of their sizeable market share. However, from reading over the reviews they do seem to have a consistent problem with resolving faults promptly.
There were reports of short life of their optimisers. It seemed that most of these occurred in areas with high temperatures e.g. parts of Australia. Thankfully those seem less frequent as it would be real hassle to swap out optimisers.
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That's the problem, generally people only voice there concerns or vent when they have problems - less likely to spend the time giving positive reviews2nd_time_buyer said:
You have to be little weary of trustpilot reviews for things where people are unlikely to leave a positive review straightaway. One year after install, how likely are you to leave a review if it is quietly working fine?94JDH said:Alot of people rave about Solaredge, but look at their reviews:
https://uk.trustpilot.com/review/www.solaredge.comMagnitio said:
It would be interesting to see if there are any inverter companies there with generally positive reviews(?). R.g. Growatt and Fronius also have average reviews around 2.5/5
The number of negative Solaredge reviews is in part a function of their sizeable market share. However, from reading over the reviews they do seem to have a consistent problem with resolving faults promptly.
There were reports of short life of their optimisers. It seemed that most of these occurred in areas with high temperatures e.g. parts of Australia. Thankfully those seem less frequent as it would be real hassle to swap out optimisers.PV total 19.8 kW system:
23 x 420W East/West split over two flat roof areas at 10 degrees inclination.
13 x 390W South spit over two flat roof areas at 5 to 20 degrees inclination.
6 x 390W south wall mounted at 90 degrees inclination.
7 x 390W West wall mounted at 90 degrees inclination.
2 x 5 kW hybrid inverters
4 x 9.5 kWh batteries (38 kWh total)1 -
None of this excuses a company from providing such poor service!“Don't raise your voice, improve your argument." - Desmond Tutu
System 1 - 14 x 250W SunModule SW + Enphase ME215 microinverters (July 2015)
System 2 - 9.2 KWp + Enphase IQ7+ and IQ8AC (Feb 22 & Sep 24) + Givenergy AC Coupled inverter + 2 * 8.2KWh Battery (May 2022) + Mitsubishi 7.1 KW and 2* Daikin 2.5 KW A2A Heat Pump1 -
I don't disagree, it's for your installer to do the chasing not you - that's who you placed your order with and they should be sorting it out completely ( with the help/ replacement by Givenergy to the installer).ispookie666 said:None of this excuses a company from providing such poor service!
PV total 19.8 kW system:
23 x 420W East/West split over two flat roof areas at 10 degrees inclination.
13 x 390W South spit over two flat roof areas at 5 to 20 degrees inclination.
6 x 390W south wall mounted at 90 degrees inclination.
7 x 390W West wall mounted at 90 degrees inclination.
2 x 5 kW hybrid inverters
4 x 9.5 kWh batteries (38 kWh total)1
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