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Parking stories in the News/media

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Comments

  • Trainerman
    Trainerman Posts: 1,315 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Jenni_D said:
    Le_Kirk said:
    As has been said many times before (and by me) if it was a PROPER car park and the ANPR camera tied up with the PDT, it would be impossible for a motorist to input an incorrect VRM but of course that would remove money-making opportunities.
    Easier said than done, only one manufacturer (Metric) offers this functionality for outdoor car parks; and they are notoriously unreliable terminals.
    Unreliable how? Because the ANPR entry cameras misread VRNs? ;)

    A shopping centre near me used to use this type of system, and I never had any problem with it. I don't recall anyone else having problems either. (This was a pay on exit system, so you paid for actual time on site [albeit not actual parking time] so you'd only risk a PCN if you didn't pay). Now they use barrier entry with a disc token dispensed on entry. You then pay at a machine when heading back to your car and use the disc to open the exit barrier - it just works. :)
    Similar to my local hospital, which I have referred to before. You go to the machine before leaving, pay for the time used and go. It is simple and it works.

    Which IMHO proves that it isn't lack of good systems that lead to PCNs, nor is it wicked drivers who love to fleece the poor land owner. It is purely that the 'business model' means that the more woolley or unfathomable or .just plain unworkable the system, the more money the PPC make.. This must be changed
    The pen is mightier than the sword ..... and I have many pens.
  • Snakes_Belly
    Snakes_Belly Posts: 3,698 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    edited 27 June 2022 at 1:12PM
    "Any issues with incorrect VRN are 100% down to user error, as is the case where the transaction is declined."

    Judge Forrester did not see it this way 

    https://www.timesandstar.co.uk/news/18003883.judge-rules-faulty-machines/

    There were around 60 PCN's dismissed in Workington from this car park. 

    In some of those cases there was only two digits reported on the log. I cannot believe that someone would just input two digits or a complete random number. 
      

    Nolite te bast--des carborundorum.
  • "Any issues with incorrect VRN are 100% down to user error, as is the case where the transaction is declined."

    Judge Forrester did not see it this way 

    https://www.timesandstar.co.uk/news/18003883.judge-rules-faulty-machines/

    There were around 60 PCN's dismissed in Workington from this car park. 

    In some of those cases there was only two digits reported on the log. I cannot believe that someone would just input two digits or a complete random number. 
      
    There may well have been a fault, however, (if there was) it does not change the fact the users should have noticed the missing digits on the screen and corrected it and/or reported the fault to the respective PPC.
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