Parking stories in the News/media

Fruitcake

There was a piece on Radio Somerset at around 10.20 this morning about parking problems. I only caught parts of it whilst I was driving to a series of destinations, but one comment was that the RAC has done a survey of 1000 plus people, and 73% of motorists reported that they had had problems with paying via a parking app.
Problems included the lack of 'phone signal, the length of time it took to download an app, and the app then not recognising the car park location code.

Other problems mentioned during the radio segment by people who 'phoned/wrote in were that the ability to pay by cash or card should be retained. I think the RAC said there should always be at least two methods of payment available.
Some mentioned that pay by cash always added up to "odd" incremental amounts such as £1.40, £2.30, £4.20, and a lot of people didn't have the correct coin upon them, and no change would be given. Comment by the presenter was made that it seemed as if this was done deliberately to ensure failure, or make people overpay.

Different car parks/car park operators in different parts of the same site were also mentioned.

I didn't hear any mention of PPC problems as I was only listening intermittently, but most of the problems mentioned could easily result in a PCN.

Car1980

https://www.facebook.com/share/p/1C5tgjiS2n/?mibextid=wwXIfr

Will Hurley meeting an MP and Ocean Parking to discover why so many complaints at a retail park you have to pay to use.

molerat

Car1980 said:

https://www.facebook.com/share/p/1C5tgjiS2n/?mibextid=wwXIfr

Will Hurley meeting an MP and Ocean Parking to discover why so many complaints at a retail park you have to pay to use.

Even the MP is calling them Penalty Charge Notices !   What hope has anyone got when he can't get a simple term correct.  Looks like he was taken in by the usual Hurley rubbish.

Ralph-y

Probably what fruitcake had posted re the RAC  https://www.bbc.co.uk/news/articles/ce847ngn7n8o

Coupon-mad

molerat said:

Car1980 said:

https://www.facebook.com/share/p/1C5tgjiS2n/?mibextid=wwXIfr

Will Hurley meeting an MP and Ocean Parking to discover why so many complaints at a retail park you have to pay to use.

Even the MP is calling them Penalty Charge Notices !   What hope has anyone got when he can't get a simple term correct.  Looks like he was taken in by the usual Hurley rubbish.

I've just been reading the comments on that FB page: all those sheeple appealed then paid. Absolute eye opener as to how clueless most motorists seem to be when faced with a parking invoice they should have ignored.

Nellymoser

This article proves parking operators reject motorists appeals without reading them.

https://uk.news.yahoo.com/family-slapped-parking-fine-traffic-230000264.html

Horizon slapped a driver with a £70 pcn after traffic chaos trapped shoppers in a supermarket car park.

Kara Ambrose was one of many stuck in Tesco Fleetsbridge car park on Waterloo Road in Poole, on August 27 after emergency gas works unexpectedly closed Waterloo Road.

A spokesperson for Tesco said the car park monitoring company were contacted by staff to prevent 'fines'. They said any that were issued were done in error and have since been cancelled.

But Kara's wasn't cancelled and her appeal was rejected.

kryten3000

Independent Consumer adviser Scott Dixon and the IPC’s Chris Naylor were on BBC Radio Scotland yesterday (skip to 1 hour 10).

https://www.bbc.co.uk/sounds/play/m002kd3r?partner=uk.co.bbc&origin=share-mobile

patient_dream

"But Kara's wasn't cancelled and her appeal was rejected"

And this is the problem, far too much trust given to parking companies who are only after one thing .. MONEY

POPLA and the IAS are just the jokers in the pack.   A fully independent appeals service is now vital