Octopus, have they let down their SOLR customers?

ed1su

ed1su said:

I've emailed few minutes ago to move my gas to tracker and got following reply within half an hour 

"Thank you for getting in touch.

We have ensured to update your gas tariff to Octopus Tracker v3 as requested."

And online it showing 

YOUR TARIFF
Octopus Tracker
Octopus Tracker v3

Fixed term ends 09/07/2023

7.60p/kWh27.22p/day

Today my online account shows this

Octopus Tracker

Octopus Tracker v3

Fixed term ends 09/07/2023

10.52p/kWh
27.22p/day

(All rates inc. VAT)

bristolleedsfan

ed1su said:

ed1su said:

I've emailed few minutes ago to move my gas to tracker and got following reply within half an hour 

"Thank you for getting in touch.

We have ensured to update your gas tariff to Octopus Tracker v3 as requested."

And online it showing 

YOUR TARIFF
Octopus Tracker
Octopus Tracker v3

Fixed term ends 09/07/2023

7.60p/kWh27.22p/day

Today my online account shows this

Octopus Tracker

Octopus Tracker v3

Fixed term ends 09/07/2023

10.52p/kWh
27.22p/day

(All rates inc. VAT)

kWh rate changes daily up to current max cap of 11p kWh

ed1su

I've got my post bill since I switched tarrif

Electricity

Tariff Name Agile Octopus

February 2018

Unit Rate p/kWh†

Standing Charge 20.00p/day (£73.00/year)

Price Guaranteed Until 8 July 2023

Early Exit Fee None

†Your average unit rate

About Your Tariff

Prices do not include VAT unless otherwise noted.

Agile Octopus (8th July 2022 - 4th August 2022)

Energy Charges for 

Breakdown by rate

Rate Consumption Cost

33.18p/kWh 107.9 kWh £35.784

Total consumption 107.9kWh @ 33.18p/kWh † £35.78

Standing Charge 28 days @ 20.00p/day £5.60

Subtotal of charges before VAT £41.38

VAT @ 5.00% £2.07

Total Electricity Charges £43.45

Gas

Tariff Name Flexible Avro October

2021 v1

Product Type Variable

Payment Method Direct Debit

Unit Rate 6.93p/kWh

Standing Charge 25.92p/day

(£94.61/year)

Price Guaranteed Until Not applicable

Early Exit Fee None

Estimated Annual

Usage* 19360 kWh

Octopus Tracker (9th July 2022 - 4th August 2022)

Energy Charges for Meter

9th July 2022 271.4 Smart meter reading

5th Aug. 2022 298.4 Smart meter reading

Consumption 27.1 Units (m3

)

Energy Used* 306.2 kWh @ 9.43p/kWh† £28.86

Standing Charge 27 days @ 25.92p/day £7.00

Subtotal of charges before VAT £35.86

VAT @ 5.00% £1.79

Total Gas Charges £37.65

Your estimated annual cost

£1257.06 a year for gas

Chrysalis

@Mstty your other thread for some reason got closed.

But now Octopus are offering a whopping 75p unit fixed for electric, so once again Agile seems the way to go for Octopus customers who want to fix?  circa 20p lower than the current fix on offer.