All inclusive

NoodleDoodleMan

"This was on the page advertising the hotel I looked at."

I'd be interested to see that, just to get a visual impression.

Can you send a link please ?

Pollycat

Sorry.
I searched for AI holidays on Jet2 website and copied the text I saw.
I can't remember the name of the hotel.

NoodleDoodleMan

Pollycat said:

Sorry.
I searched for AI holidays on Jet2 website and copied the text I saw.
I can't remember the name of the hotel.

No worries.

I suspect that  the vast majority of punters who have focused on the hotel AI drinks issue have probably not realised that there are other restrictions in place - a curb on Happy Hours, BOGOF deals and so called Booze Cruises.

Westin

NoodleDoodleMan said:

Pollycat said:

Sorry.
I searched for AI holidays on Jet2 website and copied the text I saw.
I can't remember the name of the hotel.

No worries.

I suspect that  the vast majority of punters who have focused on the hotel AI drinks issue have probably not realised that there are other restrictions in place - a curb on Happy Hours, BOGOF deals and so called Booze Cruises.

I sat on a TUI/Thomson flight a few years back enjoying the inflight entertainment being provided by a family two rows ahead of us.  They were arguing with the cabin crew that they did not need to pay for all the drinks, the Pringles and the boxes of chips that they just ordered because they booked an All-Inclusive holiday. 

MATTR5

Hi Noodle

It is a bit hidden you are right i.e. its there in the description of the All Inclusive but a lot of people (who arent aware of these Spanish rules in Magaluf etc) would very likely not read 

Have a look at this one - its the Samos in Magaluf with Jet2holidays - https://www.jet2holidays.com/balearics/majorca/magalluf/hotel-samos?ds_rl=1206481&ds_rl=1296397&gclid=Cj0KCQjwmuiTBhDoARIsAPiv6L-Vb1gS28ROXud5IND9olTR6fYKSnkNbkNSTXOAOjm7wvZe4UVcPIsaAkkQEALw_wcB&gclsrc=aw.ds#tab-overview

So its there if you click on facilities (not everyone will click on that know they should but they wont) and read but I personally think it should be also at the bottom of the front page in Additional information as this then shows again during the booking journey

As a Travel Agent obviously i highlight this to my Customers 

Easyjet holidays its more obvious as you have to click the All Inclusive box to add it so you see it during the booking journey 

https://www.easyjet.com/en/holidays/booking?ibf=true&to=15-06-2022&from=08-06-2022&dst=X9000734&geog=&sAccId=X9000734&flex=0&org[0]=BFS&org[1]=BHX&org[2]=BRS&org[3]=EDI&org[4]=GLA&org[5]=LGW&org[6]=LPL&org[7]=LTN&org[8]=MAN&org[9]=NCL&org[10]=SEN&aa=0&rooms[0][adults]=2&rooms[0][children]=0&rooms[0][infants]=0&outId=E952bc35da039c4023d922e09a0668ec9&inId=Ebf2526fb296c041365204df2caa3c6b9&accId=X9000734&packId=2151577885/2/1619/7&offerCode=X9000734_2151577885/2/1619/7_ROO.PI-VM!NOR.FIT/BB-BB&boardType=BB&offerRooms[0][adults]=2&offerRooms[0][children]=0&offerRooms[0][infants]=0&offerRooms[0][roomCode]=ROO.PI-VM!NOR.FIT/BB&transfer=JUMB105832SS&dtransfer=JUMB105832SS&isExt=1&lateRoomCheckout=0&otherRoutes=&theme=beach

TUI seem to have dropped all the hotels affected so cant say for them - if they have i think its a smart move

Summary - I think the restrictions MUST show for every booking without customers having to click on a tab to see whats included 

Hope that helps shed some light 

Pollycat

MATTR5 said:

Hi Noodle

It is a bit hidden you are right i.e. its there in the description of the All Inclusive but a lot of people (who arent aware of these Spanish rules in Magaluf etc) would very likely not read 

Have a look at this one - its the Samos in Magaluf with Jet2holidays - https://www.jet2holidays.com/balearics/majorca/magalluf/hotel-samos?ds_rl=1206481&ds_rl=1296397&gclid=Cj0KCQjwmuiTBhDoARIsAPiv6L-Vb1gS28ROXud5IND9olTR6fYKSnkNbkNSTXOAOjm7wvZe4UVcPIsaAkkQEALw_wcB&gclsrc=aw.ds#tab-overview

So its there if you click on facilities (not everyone will click on that know they should but they wont) and read but I personally think it should be also at the bottom of the front page in Additional information as this then shows again during the booking journey

As a Travel Agent obviously i highlight this to my Customers 

Easyjet holidays its more obvious as you have to click the All Inclusive box to add it so you see it during the booking journey 

https://www.easyjet.com/en/holidays/booking?ibf=true&to=15-06-2022&from=08-06-2022&dst=X9000734&geog=&sAccId=X9000734&flex=0&org[0]=BFS&org[1]=BHX&org[2]=BRS&org[3]=EDI&org[4]=GLA&org[5]=LGW&org[6]=LPL&org[7]=LTN&org[8]=MAN&org[9]=NCL&org[10]=SEN&aa=0&rooms[0][adults]=2&rooms[0][children]=0&rooms[0][infants]=0&outId=E952bc35da039c4023d922e09a0668ec9&inId=Ebf2526fb296c041365204df2caa3c6b9&accId=X9000734&packId=2151577885/2/1619/7&offerCode=X9000734_2151577885/2/1619/7_ROO.PI-VM!NOR.FIT/BB-BB&boardType=BB&offerRooms[0][adults]=2&offerRooms[0][children]=0&offerRooms[0][infants]=0&offerRooms[0][roomCode]=ROO.PI-VM!NOR.FIT/BB&transfer=JUMB105832SS&dtransfer=JUMB105832SS&isExt=1&lateRoomCheckout=0&otherRoutes=&theme=beach

TUI seem to have dropped all the hotels affected so cant say for them - if they have i think its a smart move

Summary - I think the restrictions MUST show for every booking without customers having to click on a tab to see whats included 

Hope that helps shed some light 

If I was 'high up' in any of these tour operators, I'd want this information to be transparently clear to customers to avoid complaints. I don't see why they didn't/don't do this.
However, I think there should be an element of personal responsibility here.
When booking accommodation, I read reviews, location information, accommodation facilities, room facilities etc because I don't believe I should make assumptions about something I'm paying for.
I extend this to anything I buy, on-line or not.

Re TUI dropping AI in these areas, I noticed that when I looked at their website.

I wouldn't be surprised if other companies followed.
That's a pity for those people who want AI food and facilities but aren't bothered about drinks being available 24/7.

onashoestring

hongkongfooi said:

We are ringing today

What was the outcome of your phone call @hongkongfooi ? Did you get a refund or change of destination? 

hongkongfooi

onashoestring said:

hongkongfooi said:

We are ringing today

What was the outcome of your phone call @hongkongfooi ? Did you get a refund or change of destination? 

It seems san antonio bay is not part of the ibiza ban

MATTR5

Yes its just San Antonio itself - and even then not all hotels

Glad you're sorted