We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

All inclusive

13567

Comments

  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Pollycat said:
    Pollycat said:
    @hongkongfooi, they do, but how many people actually read the Ts and Cs ?
    If people don't read T&Cs, they deserve what they get.
    Do you really mean that Pollycat? T&Cs are usually 2-3 pages long in size 10 font. Personally, I have never met a person who reads ALL the T&Cs attached to a holiday booking.
    Yes, I do really mean that.
    Maybe that's why I've never had an issue with any purchase or booking...

    I've looked at one of the LoveHolidays hotels in Magaluff.
    It clearly says (not in the T&Cs and not in size 10 font):
    Guests can enjoy six alcoholic drinks per day (three at lunch and three at dinner). Further alcoholic drinks will be charged locally. 

    So have LoveHolidays changed their website since 'angry' and 'upset' Gary complained on Twitter or was that information there but Gary missed it?


    Jet2 and Tui do not advertise this 
    Then I would take it up with whichever company I was considering booking with.
  • hongkongfooi
    hongkongfooi Posts: 14 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Already booked and the terms and conditions state alcohol served 12 hours per day
  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Already booked and the terms and conditions state alcohol served 12 hours per day
    So what does the company you have booked with say about the discrepancy between what they state on their website and the Spanish government directive?
  • hongkongfooi
    hongkongfooi Posts: 14 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    We are ringing today
  • TELLIT01
    TELLIT01 Posts: 18,240 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    In the pre-covid days we were looking at AI in Mauritius and were surprised to discover that most of the hotels there limited the times alcoholic drinks were available.  Like most people, I had just assumed that AI was precisely what it said on the tin.  That said, I did read the information in order to know exactly what I would be buying.  It wasn't buried in umpteen pages of T&C.
  • TELLIT01
    TELLIT01 Posts: 18,240 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Already booked and the terms and conditions state alcohol served 12 hours per day

    Does it say unlimited alcohol served 12 hours per day?  If not, the statement itself may well be accurate. 
  • onashoestring
    onashoestring Posts: 1,631 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    We are ringing today
    What do you want the outcome of the call to be -change of board or change of destination? 
     
    If you can show that the website is not clear/misleading  and you have a reasonable request , it’s possible that they will agree to a change . Please let us know how you get on. 
  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Pollycat said:
    Pollycat said:
    @hongkongfooi, they do, but how many people actually read the Ts and Cs ?
    If people don't read T&Cs, they deserve what they get.
    Do you really mean that Pollycat? T&Cs are usually 2-3 pages long in size 10 font. Personally, I have never met a person who reads ALL the T&Cs attached to a holiday booking.
    Yes, I do really mean that.
    Maybe that's why I've never had an issue with any purchase or booking...

    I've looked at one of the LoveHolidays hotels in Magaluff.
    It clearly says (not in the T&Cs and not in size 10 font):
    Guests can enjoy six alcoholic drinks per day (three at lunch and three at dinner). Further alcoholic drinks will be charged locally. 

    So have LoveHolidays changed their website since 'angry' and 'upset' Gary complained on Twitter or was that information there but Gary missed it?


    Jet2 and Tui do not advertise this 
    I've looked at a random hotel in Magaluf on JET2 website:
    • All Inclusive

      The All Inclusive package includes buffet-style breakfast, lunch and dinner in the main restaurant. Snacks are available at selected times between meals. A maximum of 3 alcoholic drinks per person (beer and wine) during lunch, and 3 alcoholic drinks per person (beer and wine) during dinner only. At all other times any alcoholic drinks are payable locally. Unlimited non alcoholic drinks are available for a minimum of 12 hours per day.
    Not bothered about checking other hotels on JET2 website but I would guess that the same wording will be shown for all AI hotels in the affected area.
  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    JohnnyB70 said:
    Pollycat said:
    @hongkongfooi, they do, but how many people actually read the Ts and Cs ?
    If people don't read T&Cs, they deserve what they get.
    What an uncharitable and unpleasant post.
    I was responding to a poster who asked how many people read T&Cs.

    Why do you think T&Cs exist?
    It's not just blurb to pad out a website.
    Why wouldn't people read T&Cs?

    And why would they think - when they haven't bothered to read the T&Cs - that they have been mis-sold?

    We've established that on some holiday websites this information about limited drinks is clearly shown - and not just in the T&Cs and not just in 10 point font.

    If the OP booked with TUI and they really aren't clear about this limitation, I hope they manage to sort out an alternative holiday.
  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    OP
    If you are sure that the company you booked with have not made the alcohol limitation clear, I would take screenshots of the relevant pages.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.