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Barclays Mortgage Timeline 2022

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  • raygcon
    raygcon Posts: 30 Forumite
    Third Anniversary 10 Posts Name Dropper
    edited 10 June 2022 at 4:59PM
    Look like everyone get their offer 1-2 days after valuation! Trying to contact my case manager now, they are super slow on any update (Trussle)

    Update : case manager confirmed that everything satisfy Barclays, but for some reason the underwriter has to review agreement in principle manually (?). Not sure what that even mean :/
  • Thanks everyone for sharing the experience and timeline here. Here's ours and good luck!

    27 May, application submitted with MA
    6 June, underwriters requested more documents, submitted the same day
    10 June, valuation completed (looks like a visit of some sort)
    13 June, email saying the offer is on the way

  • raygcon
    raygcon Posts: 30 Forumite
    Third Anniversary 10 Posts Name Dropper
    17 May : Application submitted by broker
    17 May : Hard searches and soft searches show on credit file
    24 May : Request more doc, signed declaration form.
    30 May : Request more ID ( passport, as I only provided driving license initially )
    1 Jun : Valuation book for 07/06
    7 Jun : Valuation
    8 Jun : Valuation approved, for some reason Barclays need to review AIP again so it will take long before offer is finalised.
    14 Jun : Offer is out in the post.

    That was a long battle ( me doing nothing mostly ) !
  • myuserid
    myuserid Posts: 19 Forumite
    10 Posts Second Anniversary Name Dropper
    My experience so far applying via Trinity Financial (with excellent credit score and low LTV):
    • 13/05     AIP granted and full application submitted.
    • 17/05     Valuation carried out and accepted (found out after the fact, I don't know if Barclays hadn't told broker or broker hadn't told me).
    • 24/05     Told documents would be checked by this date at the latest but heard nothing.
    • 01/06     Told documents would be checked by this date at the latest but heard nothing.
    • 09/06     Told documents would be checked by this date at the latest but heard nothing.
    • 10/06     Contacted Barclays via chat because I saw 'Track It' mentioned here (never heard of it). They said timescale is 5 working days and to ask broker to escalate, which I did (but am not clear whether broker did escalate or not). Reply from broker with application number (because I asked for it) and that application signed off by underwriter and passed to KYC team with expected update 14/06.
    • 11/06     Contacted Barclays by phone for Track It details and asked if there were any issues with my application but none apparent, although told they normally only discuss with broker not applicant. Track It only showed that the valuation was accepted on 17/05 and again (for some unknown reason) on 07/06.
    • 13/06     Email from broker that Barclays had asked for proof of address (obviously supplied in the beginning) and this had been sent off.
    • 17/06     Still waiting on an update. Track It still has almost no information (just the valuation dates).

    I don't want to pester my broker but I have had to constantly chase to get any information, often not receiving answers to my direct questions (e.g. escalation, the deadlines issued and not adhered to), and it feels like no progress is being made with no reason as to why.

    This thread alone confirms that other people are receiving their mortgage offers in shorter timeframes than mine (which is still not finished). I only applied via a broker because I read that they can speed things along (what a joke).

    If anyone has any advice as to what I can do to help the situation I would greatly appreciate it.

  • akvileyes
    akvileyes Posts: 13 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    myuserid said:
    My experience so far applying via Trinity Financial (with excellent credit score and low LTV):
    • 13/05     AIP granted and full application submitted.
    • 17/05     Valuation carried out and accepted (found out after the fact, I don't know if Barclays hadn't told broker or broker hadn't told me).
    • 24/05     Told documents would be checked by this date at the latest but heard nothing.
    • 01/06     Told documents would be checked by this date at the latest but heard nothing.
    • 09/06     Told documents would be checked by this date at the latest but heard nothing.
    • 10/06     Contacted Barclays via chat because I saw 'Track It' mentioned here (never heard of it). They said timescale is 5 working days and to ask broker to escalate, which I did (but am not clear whether broker did escalate or not). Reply from broker with application number (because I asked for it) and that application signed off by underwriter and passed to KYC team with expected update 14/06.
    • 11/06     Contacted Barclays by phone for Track It details and asked if there were any issues with my application but none apparent, although told they normally only discuss with broker not applicant. Track It only showed that the valuation was accepted on 17/05 and again (for some unknown reason) on 07/06.
    • 13/06     Email from broker that Barclays had asked for proof of address (obviously supplied in the beginning) and this had been sent off.
    • 17/06     Still waiting on an update. Track It still has almost no information (just the valuation dates).

    I don't want to pester my broker but I have had to constantly chase to get any information, often not receiving answers to my direct questions (e.g. escalation, the deadlines issued and not adhered to), and it feels like no progress is being made with no reason as to why.

    This thread alone confirms that other people are receiving their mortgage offers in shorter timeframes than mine (which is still not finished). I only applied via a broker because I read that they can speed things along (what a joke).

    If anyone has any advice as to what I can do to help the situation I would greatly appreciate it.

    Sorry i wont be much help and can’t offer any advice but I’m in the exact same situation as you. Application made on 17/5, valuation carried out on 20/5 so lots happened during the first week but since then… absolutely nothing apart from a few updates saying they’ve requested some docs from our MB. Just the fact that our broker hasn’t asked us to provide any additional docs since we applied makes me think that these delays we are facing are due to Barclays being snowed under with applications. I could be wrong but I can totally see them just randomly requesting docs that have already been provided with just so they can tick the box and say “we have completed this within agreed timescales” when no actual progress is made and they are just buying time by doing this. I’m tempted to email our MB and ask for this to be escalated, it feels like it’s been way too long now.
  • salduck said:
    Hi I'm just wondering  how you are all getting on and progress? I applied 9th May as a first time buyer , then on 14th May my broker asked for extra proof of income, which she submitted, since then no change, no soft/ hard search, nothing really ? The seller apparantly has found a chain free property to move into and is mortgage free so pressure us on to pay for searches and survey, feeling the pressure now and broker is taking time to reply to my messages  abit at present 
    My hard search is still not showing on my credit files! Survey done 18th May after nearly 3 weeks since applying and approved and paperwork through on 20th. 
    A hard search can take up to 30 days to appear on your credit report - only the broker/bank can tell you if they have carried it out in the in-between time.
  • 28/05: reserved

    11/06: mortgage application submitted

    13/06: HTB application submitted

    16/06: HTB ATP received

    27/06: valuation booked for 05/07

    06/07: offer issued

    08/07: offer received via post

    Hope everyone’s application goes well! Good luck :) 

  • Galux
    Galux Posts: 10 Forumite
    Name Dropper First Post
    Here is our frustrating mortgage timeline:
    23 Feb - application submitted
    11 Mar - valuation
    18 Mar - EWS1 form requested
    20th Apr - EWS1 form received
    26 Apr - more documents requested
    After much chasing..
    1 Jun - mortgage offer issued

    Further queries about ground rent & service charge for our leasehold flat...
    5 Aug - just about to exchange and Barclays have said they need to reissue the mortgage offer because it's taken so long (as if that's our fault).

    Our application took 3 whopping months. After further queries from Barclays and constant chasing, we have now been they need new payslip/bank statement to reissue the offer because so much time has lapsed (absolute joke). Just when I thought we were about to exchange. Our entire sale has taken almost 6 months because Barclays have been dragging their feet every step of the way. Has anyone else had any recent issues with Barclays taking disgustingly long? Absolute joke they are.
  • Galux
    Galux Posts: 10 Forumite
    Name Dropper First Post
    An update from our broker - they apparently have a backlog of escalations!  :open_mouth: I have absolutely no idea what is going on with them but it seems like an absolute shootshow behind the scenes for them. Barclays have done nothing but delay us throughout our entire purchase, and just as we were about to exchange they throw yet another spanner in the works. Devastated and fuming
  • silvercar
    silvercar Posts: 49,628 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Galux said:
    Here is our frustrating mortgage timeline:
    23 Feb - application submitted
    11 Mar - valuation
    18 Mar - EWS1 form requested
    20th Apr - EWS1 form received
    26 Apr - more documents requested
    After much chasing..
    1 Jun - mortgage offer issued

    Further queries about ground rent & service charge for our leasehold flat...
    5 Aug - just about to exchange and Barclays have said they need to reissue the mortgage offer because it's taken so long (as if that's our fault).

    Our application took 3 whopping months. After further queries from Barclays and constant chasing, we have now been they need new payslip/bank statement to reissue the offer because so much time has lapsed (absolute joke). Just when I thought we were about to exchange. Our entire sale has taken almost 6 months because Barclays have been dragging their feet every step of the way. Has anyone else had any recent issues with Barclays taking disgustingly long? Absolute joke they are.
    Our Barclays mortgage offer was valid for 6 months. Sadly we look like missing that deadline by 2 days and they won't extend.
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