Chase 1.5% Easy Access

2456784

Comments

  • k_man
    k_man Forumite Posts: 1,636
    1,000 Posts Second Anniversary Name Dropper
    Forumite
    edited 28 March 2022 at 11:16AM
    The Chase systems will be getting some hammer this morning.

    Expect a few errors, timeouts, and something went wrong messages

    ETA:
    For clarity, not everyone will experience a problem, but there is an increased chance that some users may, due to increased load following the new savings account release.
  • Daliah
    Daliah Forumite Posts: 3,792
    1,000 Posts First Anniversary Photogenic Name Dropper
    Forumite
    k_man said:
    The Chase systems will be getting some hammer this morning.

    Expect a few errors, timeouts, and something went wrong messages
    Needless scaremongering
  • djpailo
    djpailo Forumite Posts: 550
    Part of the Furniture 500 Posts Combo Breaker
    Forumite
    Daliah said:
    k_man said:
    The Chase systems will be getting some hammer this morning.

    Expect a few errors, timeouts, and something went wrong messages
    Needless scaremongering
    Not really no. Lots of IT systems are never prepared for the demand when a good deal appears on HotUKDeals or MSE. 
  • DragonQ
    DragonQ Forumite Posts: 2,192
    Part of the Furniture 1,000 Posts
    Forumite
    refluxer said:
    Does anyone have personal experience of Chase ? Their Trustpilot reviews seem like a 'mixed bag', to put it politely !
    It's app only I think so that's probably quite polarizing. The kind of support and help you get with that is different to a "normal" bank. Personally, it's been fine. Support answered my question quickly and the app works as expected.
  • DoneWorking
    DoneWorking Forumite Posts: 290
    100 Posts Name Dropper First Anniversary
    Forumite
    Just opened the account using the app
    Very easy to do and account now has £1.00 in it
    No hassle or any delays at all

  • k_man
    k_man Forumite Posts: 1,636
    1,000 Posts Second Anniversary Name Dropper
    Forumite
    Daliah said:
    k_man said:
    The Chase systems will be getting some hammer this morning.

    Expect a few errors, timeouts, and something went wrong messages
    Needless scaremongering
    I have had all of the above this morning.
    The message was more to warn users that this is not normal time, so don't think it is typical.
  • Daliah
    Daliah Forumite Posts: 3,792
    1,000 Posts First Anniversary Photogenic Name Dropper
    Forumite
    k_man said:
    Daliah said:
    k_man said:
    The Chase systems will be getting some hammer this morning.

    Expect a few errors, timeouts, and something went wrong messages
    Needless scaremongering
    I have had all of the above this morning.
    The message was more to warn users that this is not normal time, so don't think it is typical.
    Well, I have had none of this this morning, and I did use the app, and the new account, quite extensively over the last couple of hours. Flawless operation, no response time issues.
  • djpailo
    djpailo Forumite Posts: 550
    Part of the Furniture 500 Posts Combo Breaker
    Forumite
    edited 28 March 2022 at 11:04AM
    Can anyone share what is the exact name of the mobile app, or better yet, provide a link to it? I cannot find a link from the MSE article or the article in the OP. 

    EDIT:

    Is this the correct link?:
    https://www.chase.co.uk/gb/en/
  • Futuristic
    Futuristic Forumite Posts: 1,076
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    Forumite
    edited 28 March 2022 at 11:03AM
    Daliah said:
    k_man said:
    The Chase systems will be getting some hammer this morning.

    Expect a few errors, timeouts, and something went wrong messages
    Needless scaremongering
    Not really. They are already having hard time, app is crashing and large payments are being reviewed. I deposited and it didn't show up in 30 mins. Was told on live chat they received it but its being processed, could take up to 2 hours. 

    Its fine, as expected but for anyone wondering who doesn't know that Chase is one of the biggest banks in US and UK is owned by their JP Morgan Europe corpo which is huge in itself. It should eat every challenger and big bank for lunch once they fine tune their app. 
Meet your Ambassadors

Categories

  • All Categories
  • 338.9K Banking & Borrowing
  • 248.7K Reduce Debt & Boost Income
  • 447.6K Spending & Discounts
  • 230.8K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 171.1K Life & Family
  • 244.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards