Parking Ticket in Supermarket Car Park

1505grandad

As already requested who is the parking company?

[Deleted User]

sarahj1990 said:

Thanks for the replies. I have 14 days to pay the £50.00 fine otherwise it doubles. I want to find out if I appeal the ticket and am unsuccessful in the appeal will I still have x amount of time to pay the £50.00 fine. I looked on the website of the parking company and there is no information and I called them yesterday but it just an automated machine. Any advice appreciated.

Please see my thread here: https://forums.moneysavingexpert.com/discussion/6078500/timestamp-needed-on-photo-also-advice-re-blue-badge-owner#latest

I'm counterclaiming against a parking company because of their discrimination. There's also another useful thread to read through here:

https://forums.moneysavingexpert.com/discussion/6149245/90-seconds-part-two#latest

sarahj1990

The parking company is Britannia Parking (www.britpark.com)

Coupon-mad

Have you read the NEWBIES thread and tried PLAN A first?  This is discrimination, there is no question about that.

I was under the impression that all businesses (including supermarkets and parking companies) do have a legal obligation under the Equality Act to make changes or adjustments to their rules and processes to ensure that disabled people are not discriminated against. 

So for example if a non-disabled person is allowed 2 hours free parking then a disabled person (where the disability means they will be slower than a non-disabled person) would/should be allowed say 10 minutes extra etc. 

Is the right answer.

The new parking Code of Practice that the Govt published on 7th February confirms that disabled people may need more time.

And this has already been tested against Councils, who have to offer more time for the tariff paid:

https://www.edp24.co.uk/news/disabled-campaigners-claim-norwich-parking-victory-464282

The same duty applies to Service Providers in a free car park.  Supermarkets know this from before the DDA was replaced by the EA in 2010:

http://news.bbc.co.uk/1/hi/uk/8488737.stm

sarahj1990

I received a reply from Britannia parking yesterday and they have cancel the £50 penalty. Below is a copy of the bottom section of the reply I received. All those people who replied. Thanks for your help.

We give motorist a 10 minute grace period at the end of parking event to leave the car park before a

Parking Charge Notice is issued, which is within the BPA guidelines.

After 120 minutes of parking, your 10 minute grace will commence, if the driver has not left the car park

by the time the 10 minute grace period has been reached, a Parking Charge Notice will be issued for

breaching the terms and conditions of the car park.

Therefore, we consider the Parking Charge Notice to be valid and correctly issued.

However, this is your first Parking Charge Notice appeal, therefore we are prepared to cancel the

notice; with the understanding that you will not continue to breach the terms and conditions; as you are

now aware of the maximum stay time permitted for this car park.

Yours sincerely,

Appeals Department

Britannia Parking

RogerBareford

sarahj1990 said:

I received a reply from Britannia parking yesterday and they have cancel the £50 penalty. Below is a copy of the bottom section of the reply I received. All those people who replied. Thanks for your help.

We give motorist a 10 minute grace period at the end of parking event to leave the car park before a

Parking Charge Notice is issued, which is within the BPA guidelines.

After 120 minutes of parking, your 10 minute grace will commence, if the driver has not left the car park

by the time the 10 minute grace period has been reached, a Parking Charge Notice will be issued for

breaching the terms and conditions of the car park.

Therefore, we consider the Parking Charge Notice to be valid and correctly issued.

However, this is your first Parking Charge Notice appeal, therefore we are prepared to cancel the

notice; with the understanding that you will not continue to breach the terms and conditions; as you are

now aware of the maximum stay time permitted for this car park.

Yours sincerely,

Appeals Department

Britannia Parking

So out of interest how long exactly did they say you were in the car park for?

You say in the OP you were 2 hours 10 minutes but were you a few seconds over this which resulted in them issuing a PCN or were you actually a few seconds under this and they incorrectly issued it according to their own standards?

sarahj1990

To be exact I was parked in the car park for 2 hours 10 mins and 47 seconds so I did break their rules. You would have thought that only being 47 seconds over the allowed limit they would have let me off but maybe the PCN is computer generated and not checked before being sent out or they were hoping I would just pay the fine.

Umkomaas

sarahj1990 said:

To be exact I was parked in the car park for 2 hours 10 mins and 47 seconds so I did break their rules. You would have thought that only being 47 seconds over the allowed limit they would have let me off but maybe the PCN is computer generated and not checked before being sent out or they were hoping I would just pay the fine.

This is always going to be a problem .... how long over is too long over - 1 second, 20 seconds, 47 seconds?  However long over, some will argue that the PPC should provide leeway (in their particular case!). 

Coupon-mad

sarahj1990 said:

To be exact I was parked in the car park for 2 hours 10 mins and 47 seconds so I did break their rules.

No, you didn't.

Not only was the car not actually parked for over 2 hours, but what makes you believe the 47 seconds timing?

Frustrates me when people accept the timings and repeat them as if they are true.  ANPR in/out cameras cannot possibly be that accurate that they are synchronised to the second.  They aren't!

You did not break any rules.

RogerBareford

Coupon-mad said:

sarahj1990 said:

To be exact I was parked in the car park for 2 hours 10 mins and 47 seconds so I did break their rules.

No, you didn't.

Not only was the car not actually parked for over 2 hours, but what makes you believe the 47 seconds timing?

Frustrates me when people accept the timings and repeat them as if they are true.  ANPR in/out cameras cannot possibly be that accurate that they are synchronised to the second.  They aren't!

You did not break any rules.

Even a cheap crystal oscillator will be accurate to ±20 seconds a month. Over a period of 2 hours that equates to ±0.06 seconds so actually the time will be pretty spot on because all it does is record the time the car enters and the car leaves and calculates the difference which means all that matters is it's internal accuracy in this instance.

But even over longer periods considering that it will be connected to a network (that's how they get the data from the camera) it will be synchronised with a time server daily so won't ever be more than 2 seconds out over any time period.