Parking Ticket in Supermarket Car Park

MobileSaver

RogerBareford said:

MobileSaver said:

I was under the impression that all businesses (including supermarkets and parking companies) do have a legal obligation under the Equality Act to make changes or adjustments to their rules and processes to ensure that disabled people are not discriminated against.

So for example if a non-disabled person is allowed 2 hours free parking then a disabled person (where the disability means they will be slower than a non-disabled person) would/should be allowed say 10 minutes extra etc.

Considering that the average time people spend in a supermarket each visit is less than 1 hour then i would say that the 2 hours free parking already has an allowance for disabled people who are slower by being more than twice as long as people usually need.

You may well say that but (my understanding of) the law says different.

If non-disabled are allowed 2 hours then the Equality Act says disabled should not be discriminated against if they take longer than that due to their disability.

Regardless of that, while you may take less than an hour, I am non-disabled and recently did a big supermarket shop in a branch I don't normally visit and did actually take over two hours from start to finish. (Ironically given this thread I did fully expect I'd have to fight a parking ticket but nothing ever materialised.)

user1977

MobileSaver said:

jon81uk said:

mobileron said:

Tell the manager of the super market its all to do with him,show him a copy of the badge and  the shopping receipt and tell him you will sue him under the disability act,cc his head office.

Not sure what reason you would have to sue under the disability act.
Disabled people aren't exempt from rules put in place to manage private car parks.

I was under the impression that all businesses (including supermarkets and parking companies) do have a legal obligation under the Equality Act to make changes or adjustments to their rules and processes to ensure that disabled people are not discriminated against.

So for example if a non-disabled person is allowed 2 hours free parking then a disabled person (where the disability means they will be slower than a non-disabled person) would/should be allowed say 10 minutes extra etc.

To an extent, but it's up to the service provider what form of reasonable adjustments they make - you cannot dictate they follow your suggestion, even if it is reasonable. They could argue that it's already a time limit which takes into account slower shoppers, or that they have other measures to assist disabled customers.

Jenni_D

Read some posts in the Parking board. There was one just recently from a disabled lady ... it takes her (with help from her husband carer) more than 10 minutes just to get out of the adapted vehicle and get the vehicle locked up - and that's before even going to enter any shop. Some posts in this thread are appalling and show a complete lack of empathy. 😞

MobileSaver

user1977 said:

To an extent, but it's up to the service provider what form of reasonable adjustments they make - you cannot dictate they follow your suggestion, even if it is reasonable. They could argue that it's already a time limit which takes into account slower shoppers, or that they have other measures to assist disabled customers.

I agree you cannot dictate what reasonable adjustments they make but I disagree on "already a time limit which takes into account slower shoppers".

The time limit is what it is and is designed to allow users to enter a car park, read the parking signs, find a parking space, exit the vehicle, enter the shop, do your shopping, return to the vehicle and leave. Unless the signs specifically say something like "2hrs for disabled people, 1hr50mins for non-disabled" then a catch-all 2 hr limit is discriminatory if reasonable adjustments are not made for someone taking longer due to their disability.

Of course all this discussion is moot when it comes to private parking companies as they are hardly renowned for caring much about the law...

greyteam1959

And just so the OP is aware.
It is NOT a fine it is an invoice.

unholyangel

RogerBareford said:

MobileSaver said:

jon81uk said:

mobileron said:

Tell the manager of the super market its all to do with him,show him a copy of the badge and  the shopping receipt and tell him you will sue him under the disability act,cc his head office.

Not sure what reason you would have to sue under the disability act.
Disabled people aren't exempt from rules put in place to manage private car parks.

I was under the impression that all businesses (including supermarkets and parking companies) do have a legal obligation under the Equality Act to make changes or adjustments to their rules and processes to ensure that disabled people are not discriminated against.

So for example if a non-disabled person is allowed 2 hours free parking then a disabled person (where the disability means they will be slower than a non-disabled person) would/should be allowed say 10 minutes extra etc.

Considering that the average time people spend in a supermarket each visit is less than 1 hour then i would say that the 2 hours free parking already has an allowance for disabled people who are slower by being more than twice as long as people usually need.

Key word there is average. On average  they also tend to visit more than once a week. On average, people actually spend 2 hours a week at supermarkets. 

But as there's people who just nip in for a pint of milk/loaf of bread.....there's also people who spend 2+ hours there. There's also plenty supermarkets with cafes in them now. Making it very easy for someone to spend 2 hours. 

I'm strongly opposed to the changes made allowing these companies access via dvla.  It was not necessary to infringe peoples rights to protect landowners interests. They could put up a barrier and pay and display (that genuine customers can have validated when paying, so it's free if a customer and paid if not). But no. Both they and the government thought it was better to compromise the rights of individuals so the cowboys can make their profit. 

It seems to be a common theme from government these days. 

Jenni_D

Although at least the new Parking (Code of Practice) Bill seeks to redress some of the imbalance and "wild west" antics by the parking companies that came about when POFA Schedule 4 was made law in October 2012. (POFA S4 itself seeking to curb the "wild west" antics of the parking clampers, but the result was they changed from car clampers to credit clampers).

Half_way

Unless the supermarket installed ANPR cameras that detect a person with a disability in a vehicle the system is discriminatory by nature.


As for the nothing to do with us contact the parking company, it has everything to do with them, this is an outright lie.
The supermarket is jointly liable for the actions of this parking company, and that includes any GDPR breaches, discrimination and so on that the parking company may do

jon81uk

Half_way said:

Unless the supermarket installed ANPR cameras that detect a person with a disability in a vehicle the system is discriminatory by nature.


As for the nothing to do with us contact the parking company, it has everything to do with them, this is an outright lie.
The supermarket is jointly liable for the actions of this parking company, and that includes any GDPR breaches, discrimination and so on that the parking company may do

Why would the ANPR be discriminatory?

KeithP

jon81uk said:

Half_way said:

Unless the supermarket installed ANPR cameras that detect a person with a disability in a vehicle the system is discriminatory by nature.


As for the nothing to do with us contact the parking company, it has everything to do with them, this is an outright lie.
The supermarket is jointly liable for the actions of this parking company, and that includes any GDPR breaches, discrimination and so on that the parking company may do

Why would the ANPR be discriminatory?

Because it is not making the reasonable adjustments demanded by the Equality Act 2010.