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No Gas Meter

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  • FreeBear
    FreeBear Posts: 18,259 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    AgileServices said: 3.  An earth bond 6mm2 wire going back to the property's electrical main earthing point.  This must be fitted on the outlet pipe within 600mm of the meter.
    Not quite true. Technical Bulletin 102 covers Protective Earth Bonding. It advises that the PED should be withing 600mm of the meter or at the point of entry to the building where practical. It then goes on to say that it is preferable to have the connection inside. But... If there is an insulating (e.g. MPDE) section of pipe at the point of entry, a PEB is not generally required.

    Note the use of the word "should" - This denotes a recommendation, not an absolute.
    Her courage will change the world.

    Treasure the moments that you have. Savour them for as long as you can for they will never come back again.
  • Robin9
    Robin9 Posts: 12,799 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In one of OP's early posts a boiler service was due - it would good if we can see that report and the others over the past 8 years
    Never pay on an estimated bill. Always read and understand your bill
  • If OP is looking for something to do this weekend perhaps they could remove that panel? 👀
  • I agree the OP should find out what is behind that panel.

    Firstly to hopefully find an ECV and make it quickly accessible in an emergency! And an earth bond.

    Secondly to see if there is a meter and retrieve the readings to avoid being overcharged by "supplier estimated" meter readings.  Whilst this may not have been very important in the past, with the current typical 29p per unit a few units can make a big difference.

    If there is no meter then I would be arguing for the same charges as the neighbour in the adjoining house.

    FreeBear seems to be suggesting that there could be an MDPE gas pipe going into buildings.  For fairly obvious fire safety reasons there should never be any non metallic pipe used for gas after the meter.
  • Robin9
    Robin9 Posts: 12,799 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    A lovely day where I am (Midlands) for a gas meter hunt.
    Never pay on an estimated bill. Always read and understand your bill
  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    For fairly obvious fire safety reasons there should never be any non metallic pipe used for gas after the meter.
    No flexible hoses connected to appliances?
  • The only flexible hoses usually permitted are on freestanding cookers.

    They normally have a spiral metal core surrounded by fairly thick rubber.
  • Sea_Shell
    Sea_Shell Posts: 10,028 Forumite
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    @JulesSheah

    So what's the plan now?      Have you got another engineer booked?    Can you not get local recommendations for an independent GasSafe person to come and investigate for you, with your permission to potentially damage that panel?

    Or is your plan to carry on "winging it" for another 8 years.  ;)


    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
  • JulesSheah
    JulesSheah Posts: 29 Forumite
    10 Posts
    In summary where am at;

    1. Was emailed by the person I spoke to at Eon on 15th April saying I would be contacted by someone last Tuesday to discuss locating the gas meter with a "trace and label" - whatever that is;
    2. The same day I responded saying I would be in, together with the picture of the flat panel, together with the email from house builder which indicated where it should be (strong correlation between the two);
    3. I was not called last Tuesday;
    4. I emailed Eon on Thursday (giving day's grace) indicating no one had contacted me;
    5. I have had no response;
    6. Before I raised the official complaint with Eon had already spoken to Ombudsman and have reference, but was told had to raise an official complaint and give them 8 weeks to resolve, that was 5th April.
  • Sea_Shell
    Sea_Shell Posts: 10,028 Forumite
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    Thanks for that update, but I think you need to a bit more personally pro-active here, rather than just following their complaints procedure.

    You could find you're going round in circles with them for months!

    I can see a stalemate occuring whereby they (the Eon engineer that may eventually come) still won't try removing that panel if they can't easily do it without damaging it.   Unless you give some sort of written damage waiver and it's OK'd and specified on his job sheet.


    So if you're going to be on the hook for a new panel/door then why not do that on your terms?
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
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