A previous owner refuses to stop using our address for EVERYTHING!

theoretica

Grumpy_chap said:

theoretica said:

Grumpy_chap said:

arghhhh said:

My husband has just seen her receive a letter hand delivered from a Royal Mail van, on a Sunday. I would imagine that it relates to our issue and I think it's probably because the postman and postwoman who normally deliver to us would have thought the same thing.

emmajones1976 said:

This is all very odd. She lives in a rural area, that deliver on Sundays outside of the run up to Xmas? Does this woman literally sit outside your house every day waiting for the post?

arghhhh said:

My husband said she looked surprised. He was outside and pointed her out to the postman. The land next door belongs to friends of hers and she's here all the time.

This is a bit confusing and, possibly, undermines the OP.

I've read this that the post was delivered on a Sunday.
The OP's husband was at home and the deliverer walked up the drive, meeting the OP's husband who was outside.
The deliver tried to hand over post for "former occupant".
The OP's husband said "that's not us - that lady over there".
Post deliverer gave the post to the former occupant.

If that is what happened, how totally confusing is that for the postal staff - telling off from the office to only deliver to the property and then directed at the property to deliver to someone else?

I may have mis-interpreted what has been said here.  However, if what I have understood is what happened, the OP needs to first make sure that her husband is fully on board to follow the line of "post only delivered into the house through the letterbox and anything not for us is marked NOT KNOWN and returned to sender"

I read it that the post van made an unexpected extra appearance on Sunday and OP thought it was with a letter from the post manager to this woman, potentially 'don't pester our staff'.  Which sounds like a very good response from an employer to protect their team.  So not a letter addressed to the property at all, and not a letter posted in the normal post system but something from the Royal Mail for the woman wherever in the area she might be found.

Well, that could be possible.  It would make more sense that my take.  BUT, it would require the Post Office to know that, at that specific time on that specific Sunday, the lady (former resident) would be in the field next door.

Or just suspect she could be found and it was worth a try if their staff said she was nearly always about.  I know a few people who are out in an area seemingly all the time - with dog or children or at an allotment.

KxMx

I didn't comment before but I found it surprising that it took OP 7 years to go directly to Royal Mail (which was done very recently after the thread was started) about the issue, instead of just talking to delivery staff in the meantime.

Given that the CCTV is also newly installed I wondered if there was a recent incident that the OP didn't disclose?

TripleH

Reading the situation it appears the ex-owner had to exit their house to clear debts, now they are on a better footing, they expect to return to 'their status quo'. I don't think selling back to them would work (excluding the lack of alternatives for the Op) because I suspect the former owner would only want to pay what they sold the house for not what it is now worth.

If there is can issue with the field next door, that is for the fields owner to sort not the Op.

I think there is another story here where the ex-owner cannot be seen to have disposed of the property but regardless post addressed to the property should be delivered there and people abusive to postal staff for doing their job should be reported to the police. If there are multiple identical complaints from different parties about 1 person, you'd have to ask why the police aren't taking action (accepting there may just be the Op complaining at present).

tooldle

I read it that the post van made an unexpected extra appearance on Sunday and OP thought it was with a letter from the post manager to this woman, potentially 'don't pester our staff'.  Which sounds like a very good response from an employer to protect their team.  So not a letter addressed to the property at all, and not a letter posted in the normal post system but something from the Royal Mail for the woman wherever in the area she might be found.

Some areas have deliveries on Sunday (parcels mainly). I get where you are coming from but the OP is making an assumption. Trying to draw any meaningful conclusion is impossible given the number of potential possibilities. 

thorsoak

An application to the Land Registry regarding the ownership of the adjoining paddock might give light to the original problem.