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A previous owner refuses to stop using our address for EVERYTHING!

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  • 74jax
    74jax Posts: 7,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do you mean your husband told the post person to hand the items over? 
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  • arghhhh
    arghhhh Posts: 59 Forumite
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    arghhhh said:
    arghhhh said:
    UPDATE: my husband just phoned and he said that the manager is going to talk to everyone and ask that they only post to the address and double check that, that is what they do. If in continues, the manager said our only other option is to apply for a cease and desist and take legal action against her.
    I hope this refers to her abuse and actions and not the mail delivers handing over mail wrongly.
    I wonder what will happen if she starts abusing the postmen and women for not handing letters and parcels over.

    My husband has just seen her receive a letter hand delivered from a Royal Mail van, on a Sunday. I would imagine that it relates to our issue and I think it's probably because the postman and postwoman who normally deliver to us would have thought the same thing.
    Does she literally live opposite? How would she know the mail van would arrive on a Sunday?


    This is all very odd. She lives in a rural area, that deliver on Sundays outside of the run up to Xmas? Does this woman literally sit outside your house every day waiting for the post?
    Post never comes on Sundays, I'm not sure what they were doing exactly, but my husband thinks it will be to do with the conversation he had with the manager. Maybe she's been aggressive to the postal workers too; I don't know, but if it was anything other than relating to her behaviour to their staff - I would think it's not really there place. She is using our address and it's wrong, but I don't think it's RM's place to tell her this. Maybe she complained when she realised that she hasn't received her DBS form. I burnt the DBS yesterday after my husband showed it to the manager. DBS had asked me to return it when we had finished using it as evidence, but the police had told us that we could burn it, that way she won't get her hands on it, like she's managed to do before.

    As above, she knows the people with land next door. It is a field and has no registered address. She lives less than a mile away.
  • arghhhh
    arghhhh Posts: 59 Forumite
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    kimwp said:
    I know you have put a lot of money and time into the house, but have you thought about selling the house back to her if she can afford it at a price that would cover your costs of moving? Moving house is a hassle, but if the aggravation doesn't stop, it might be worth it.
    We have a very large family and the only way we could afford a house like this was for us to do all the work ourselves. I could not return to work after a car accident left me disabled less than a year after we moved here, so because I haven't been working it's took twice as long to pay for everything. To move would result in us having to start over and a house like ours doesn't exist. My husband has built a specialist room for me to work from home that's 80% complete. The amount of money we'd want for it would be more than twice what it's worth, because that's the cheapest house we can find that is similar to ours and it's smaller. My husband is getting older and he doesn't want to do this again. We have no family that can help. My mother is not someone we are in touch with and my husband's mother is ill. It's just us.
  • kimwp
    kimwp Posts: 2,911 Forumite
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    arghhhh said:
    kimwp said:
    I know you have put a lot of money and time into the house, but have you thought about selling the house back to her if she can afford it at a price that would cover your costs of moving? Moving house is a hassle, but if the aggravation doesn't stop, it might be worth it.
    We have a very large family and the only way we could afford a house like this was for us to do all the work ourselves. I could not return to work after a car accident left me disabled less than a year after we moved here, so because I haven't been working it's took twice as long to pay for everything. To move would result in us having to start over and a house like ours doesn't exist. My husband has built a specialist room for me to work from home that's 80% complete. The amount of money we'd want for it would be more than twice what it's worth, because that's the cheapest house we can find that is similar to ours and it's smaller. My husband is getting older and he doesn't want to do this again. We have no family that can help. My mother is not someone we are in touch with and my husband's mother is ill. It's just us.
    Ah, that's a shame. I'd thought that maybe the value you'd added might allow you to move sideways to the same type of house, but it sounds not. Perhaps when your oldest ones move out. 
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  • Pollycat
    Pollycat Posts: 35,755 Forumite
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    arghhhh said:
    arghhhh said:
    arghhhh said:
    UPDATE: my husband just phoned and he said that the manager is going to talk to everyone and ask that they only post to the address and double check that, that is what they do. If in continues, the manager said our only other option is to apply for a cease and desist and take legal action against her.
    I hope this refers to her abuse and actions and not the mail delivers handing over mail wrongly.
    I wonder what will happen if she starts abusing the postmen and women for not handing letters and parcels over.

    My husband has just seen her receive a letter hand delivered from a Royal Mail van, on a Sunday. I would imagine that it relates to our issue and I think it's probably because the postman and postwoman who normally deliver to us would have thought the same thing.
    Does she literally live opposite? How would she know the mail van would arrive on a Sunday?


    This is all very odd. She lives in a rural area, that deliver on Sundays outside of the run up to Xmas? Does this woman literally sit outside your house every day waiting for the post?
    Post never comes on Sundays, I'm not sure what they were doing exactly, but my husband thinks it will be to do with the conversation he had with the manager. Maybe she's been aggressive to the postal workers too; I don't know, but if it was anything other than relating to her behaviour to their staff - I would think it's not really there place. She is using our address and it's wrong, but I don't think it's RM's place to tell her this. Maybe she complained when she realised that she hasn't received her DBS form. I burnt the DBS yesterday after my husband showed it to the manager. DBS had asked me to return it when we had finished using it as evidence, but the police had told us that we could burn it, that way she won't get her hands on it, like she's managed to do before.

    As above, she knows the people with land next door. It is a field and has no registered address. She lives less than a mile away.
    It's Royal Mail's 'place' - or obligation - to deliver mail to the address on the envelope or parcel.
  • arghhhh
    arghhhh Posts: 59 Forumite
    Fourth Anniversary 10 Posts Name Dropper Combo Breaker
    kimwp said:
    arghhhh said:
    kimwp said:
    I know you have put a lot of money and time into the house, but have you thought about selling the house back to her if she can afford it at a price that would cover your costs of moving? Moving house is a hassle, but if the aggravation doesn't stop, it might be worth it.
    We have a very large family and the only way we could afford a house like this was for us to do all the work ourselves. I could not return to work after a car accident left me disabled less than a year after we moved here, so because I haven't been working it's took twice as long to pay for everything. To move would result in us having to start over and a house like ours doesn't exist. My husband has built a specialist room for me to work from home that's 80% complete. The amount of money we'd want for it would be more than twice what it's worth, because that's the cheapest house we can find that is similar to ours and it's smaller. My husband is getting older and he doesn't want to do this again. We have no family that can help. My mother is not someone we are in touch with and my husband's mother is ill. It's just us.
    Ah, that's a shame. I'd thought that maybe the value you'd added might allow you to move sideways to the same type of house, but it sounds not. Perhaps when your oldest ones move out. 
    We've added value, but houses with the number of bedrooms we have, have all being very expensive houses. We built a home and would make money on the current value, but there's nothing like what we have for what we'd sell it for and we'd still need to add rooms. We intended to renovate the house together, add value, sell and do it again to the next house but live in that one forever. Since my accident, my husband has had to deal with renovating the house almost completely by himself and my income would have helped us move on. As it stands, we're probably here for the next 20 years now, until we need to downsize. 
  • Emmia
    Emmia Posts: 5,606 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    arghhhh said:
    arghhhh said:
    arghhhh said:
    UPDATE: my husband just phoned and he said that the manager is going to talk to everyone and ask that they only post to the address and double check that, that is what they do. If in continues, the manager said our only other option is to apply for a cease and desist and take legal action against her.
    I hope this refers to her abuse and actions and not the mail delivers handing over mail wrongly.
    I wonder what will happen if she starts abusing the postmen and women for not handing letters and parcels over.

    My husband has just seen her receive a letter hand delivered from a Royal Mail van, on a Sunday. I would imagine that it relates to our issue and I think it's probably because the postman and postwoman who normally deliver to us would have thought the same thing.
    Does she literally live opposite? How would she know the mail van would arrive on a Sunday?


    My husband said she looked surprised. He was outside and pointed her out to the postman. The land next door belongs to friends of hers and she's here all the time.
    Have you thought about seeking legal advice regarding whether you can get an injunction to stop her coming round?

    Honestly, I think writing to your MP on this is pointless - they have zero power to do anything that will help you on a practical basis.  The MP will write to Royal Mail who will respond with the fact they deliver to an address, regardless of who it is addressed to... and that's precisely your problem.
  • 74jax
    74jax Posts: 7,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 24 January 2022 at 8:11AM
    Emmia said:
    arghhhh said:
    arghhhh said:
    arghhhh said:
    UPDATE: my husband just phoned and he said that the manager is going to talk to everyone and ask that they only post to the address and double check that, that is what they do. If in continues, the manager said our only other option is to apply for a cease and desist and take legal action against her.
    I hope this refers to her abuse and actions and not the mail delivers handing over mail wrongly.
    I wonder what will happen if she starts abusing the postmen and women for not handing letters and parcels over.

    My husband has just seen her receive a letter hand delivered from a Royal Mail van, on a Sunday. I would imagine that it relates to our issue and I think it's probably because the postman and postwoman who normally deliver to us would have thought the same thing.
    Does she literally live opposite? How would she know the mail van would arrive on a Sunday?


    My husband said she looked surprised. He was outside and pointed her out to the postman. The land next door belongs to friends of hers and she's here all the time.
    Have you thought about seeking legal advice regarding whether you can get an injunction to stop her coming round?

    Honestly, I think writing to your MP on this is pointless - they have zero power to do anything that will help you on a practical basis.  The MP will write to Royal Mail who will respond with the fact they deliver to an address, regardless of who it is addressed to... and that's precisely your problem.
    But that is not precisely the problem? 

    RM ARE NOT delivering to the address. They are handing over the mail to the other person, so she is continuing to use the address.

    @emmia we have got to page 10 of examples of RM refusing to deliver to the address, the post person separates the post and hands it to the other person. So they have no reason to change their address on anything. 
    Forty and fabulous, well that's what my cards say....
  • Emmia
    Emmia Posts: 5,606 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    74jax said:
    Emmia said:
    arghhhh said:
    arghhhh said:
    arghhhh said:
    UPDATE: my husband just phoned and he said that the manager is going to talk to everyone and ask that they only post to the address and double check that, that is what they do. If in continues, the manager said our only other option is to apply for a cease and desist and take legal action against her.
    I hope this refers to her abuse and actions and not the mail delivers handing over mail wrongly.
    I wonder what will happen if she starts abusing the postmen and women for not handing letters and parcels over.

    My husband has just seen her receive a letter hand delivered from a Royal Mail van, on a Sunday. I would imagine that it relates to our issue and I think it's probably because the postman and postwoman who normally deliver to us would have thought the same thing.
    Does she literally live opposite? How would she know the mail van would arrive on a Sunday?


    My husband said she looked surprised. He was outside and pointed her out to the postman. The land next door belongs to friends of hers and she's here all the time.
    Have you thought about seeking legal advice regarding whether you can get an injunction to stop her coming round?

    Honestly, I think writing to your MP on this is pointless - they have zero power to do anything that will help you on a practical basis.  The MP will write to Royal Mail who will respond with the fact they deliver to an address, regardless of who it is addressed to... and that's precisely your problem.
    But that is not precisely the problem? 

    RM ARE NOT delivering to the address. They are handing over the mail to the other person, so she is continuing to use the address.

    @emmia we have got to page 10 of examples of RM refusing to deliver to the address, the post person separates the post and hands it to the other person. So they have no reason to change their address on anything. 
    Yes, but the mail needs to stop - the problem is that the person is still having mail delivered to the address, some of which is handed over by the postie (writing to the MP won't change this) to the former owner. 

    The OP is basically being harassed by the former owner, and yet does not seem to have investigated options for legal remedies such as an injunction requiring the former owner to change the address on their mail, and to stop coming to the property.  

    If the mail is no longer coming the posties can't keep handing it over, can they?
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,714 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Emmia said:
    74jax said:
    Emmia said:
    arghhhh said:
    arghhhh said:
    arghhhh said:
    UPDATE: my husband just phoned and he said that the manager is going to talk to everyone and ask that they only post to the address and double check that, that is what they do. If in continues, the manager said our only other option is to apply for a cease and desist and take legal action against her.
    I hope this refers to her abuse and actions and not the mail delivers handing over mail wrongly.
    I wonder what will happen if she starts abusing the postmen and women for not handing letters and parcels over.

    My husband has just seen her receive a letter hand delivered from a Royal Mail van, on a Sunday. I would imagine that it relates to our issue and I think it's probably because the postman and postwoman who normally deliver to us would have thought the same thing.
    Does she literally live opposite? How would she know the mail van would arrive on a Sunday?


    My husband said she looked surprised. He was outside and pointed her out to the postman. The land next door belongs to friends of hers and she's here all the time.
    Have you thought about seeking legal advice regarding whether you can get an injunction to stop her coming round?

    Honestly, I think writing to your MP on this is pointless - they have zero power to do anything that will help you on a practical basis.  The MP will write to Royal Mail who will respond with the fact they deliver to an address, regardless of who it is addressed to... and that's precisely your problem.
    But that is not precisely the problem? 

    RM ARE NOT delivering to the address. They are handing over the mail to the other person, so she is continuing to use the address.

    @emmia we have got to page 10 of examples of RM refusing to deliver to the address, the post person separates the post and hands it to the other person. So they have no reason to change their address on anything. 
    Yes, but the mail needs to stop - the problem is that the person is still having mail delivered to the address, some of which is handed over by the postie (writing to the MP won't change this) to the former owner. 

    The OP is basically being harassed by the former owner, and yet does not seem to have investigated options for legal remedies such as an injunction requiring the former owner to change the address on their mail, and to stop coming to the property.  

    If the mail is no longer coming the posties can't keep handing it over, can they?

    I think you are missing the point.  The previous owner gets handed their mail by the postie that is addressed to the OP's house, this is in breach of RM policies where all mail should be delivered to a house irrespective of who it is addressed to.  As the previous owner is still able to get their mail then they are not interested in changing their address as there's no need to.  If the mail was delivered to the OP's house as it should be, the previous owner would not have access to their mail as it would be returned to sender and therefore is more likely to change her address for correspondence.  Get it now?
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
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