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2022 - Moving forward

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  • you're on a roll at the moment. 
    I suppose I could have worded it better..   😼 
  • Humdinger1
    Humdinger1 Posts: 2,295 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    you're on a roll at the moment. 
    I suppose I could have worded it better..   😼 
    I'll leave it there?
  • you're on a roll at the moment. 
    I suppose I could have worded it better..   😼 
    I'll leave it there?
    Yes ! How could I forget that ? 😺
  • EssexHebridean
    EssexHebridean Posts: 24,424 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 March 2022 at 2:26PM
    Something I've always found helpful on negotiating with the likes of Sky/mobile providers etc is to work out who their main competition in our area is right at that moment - with Sky it's usually VM near us, and for mobile providers always a "budget" provider piggybacking off the same network - so PlusNet for EE, Tesco for O2 etc. I then work out what the best new customer deal is from the competitor, and call up the existing supplier and quote that as an "I've been offered..." deal. It's pretty rare for them not to want to at least match it, and EE's reaction last time I did it was "Oh, well I think we can beat THAT!" Also with Sky, I've long adopted the policy of going in with the charm-offensive of "we REALLY want to stay with you guys but with money getting tighter, we're not sure that's going to be possible..." It seems to work better than a direct threat to leave and can be used repeatedly without just ending up coming across as an empty threat. 

    Oh - and having had last year with Sh3ll we wouldn't go back to them. The service was OK, but they demand the router back when you leave, and then charge for it regardless of it being returned. Handily I'd taken the precaution of getting a certificate of posting - all it took was the mention of having one on the live chat and there was an immediate apology and assurance it would be refunded. 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • jwil
    jwil Posts: 21,959 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    teapot2 said:
    Great news re the mortgage - well done 🎉🎈🎆
    Thank you :)

    Great progress on the mortgage. 

    Well done on the donation. I agree it is a bad situation. It feels really random as I rarely read the news so didn't have some of the build up others did... Scary.

    Have to keep focusing on what we can control. Hope you get some time to yourself soon.
    Thank you :) 
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
  • jwil
    jwil Posts: 21,959 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you're on a roll at the moment. 
    I suppose I could have worded it better..   😼 
    you're on a roll at the moment. 
    I suppose I could have worded it better..   😼 
    I'll leave it there?
    you're on a roll at the moment. 
    I suppose I could have worded it better..   😼 
    I'll leave it there?
    Yes ! How could I forget that ? 😺
    :D:D:D:D I needed that chuckle, thank you :)
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
  • jwil
    jwil Posts: 21,959 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Something I've always found helpful on negotiating with the likes of Sky/mobile providers etc is to work out who their main competition in our area is right at that moment - with Sky it's usually VM near us, and for mobile providers always a "budget" provider piggybacking off the same network - so PlusNet for EE, Tesco for O2 etc. I then work out what the best new customer deal is from the competitor, and call up the existing supplier and quote that as an "I've been offered..." deal. It's pretty rare for them not to want to at least match it, and EE's reaction last time I did it was "Oh, well I think we can beat THAT!" Also with Sky, I've long adopted the policy of going in with the charm-offensive of "we REALLY want to stay with you guys but with money getting tighter, we're not sure that's going to be possible..." It seems to work better than a direct threat to leave and can be used repeatedly without just ending up coming across as an empty threat. 

    Oh - and having had last year with Sh3ll we wouldn't go back to them. The service was OK, but they demand the router back when you leave, and then charge for it regardless of it being returned. Handily I'd taken the precaution of getting a certificate of posting - all it took was the mention of having one on the live chat and there was an immediate apology and assurance it would be refunded. 
    Thank you, that's really useful.  We don't have VM around here, so it's probably sky.  I was thinking about Plusnet though as I think that's BT based anyway.  Good point about saying I want to stay (as I do!), I'll go with that.

    Actually you've reminded me there was a post on a local FB group a while back looking for recommendations for providers, I'll go back and see if I can hunt that out and see what others in the area are using.
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
  • another_casualty
    another_casualty Posts: 6,506 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 3 March 2022 at 4:52PM
    I tried the iPsos / isay surveys last year.
    I did quite a few, but found it difficult to actually find out how many points / value I have . My iCloud Keychain changed my password for a more secure one and that caused problems. 
    I was just putting my toe into the water so to speak regarding surveys so not sure if I’ll continue..

    Edited to say , I just got a "we miss you" email from them. My account has been temporarily deactivated so I'll log into that in the near future .

    I'll leave it there 😼..
  • jwil
    jwil Posts: 21,959 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I tried the iPsos / isay surveys last year.
    I did quite a few, but found it difficult to actually find out how many points / value I have . My iCloud Keychain changed my password for a more secure one and that caused problems. 
    I was just putting my toe into the water so to speak regarding surveys so not sure if I’ll continue..

    Edited to say , I just got a "we miss you" email from them. My account has been temporarily deactivated so I'll log into that in the near future .

    I'll leave it there 😼..
    Thank you.  I ditched most of the sites and just kept the ones which were more reliable.  It's just been awful recently, I'm only around 50 points from redeeming, and have been for about 2-3 months.  I get loads of survey invites but I'm rarely accepted.  I wonder if I've moved out of the 'ideal' demographic or something as me and the kids get older.
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
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