Massive electric usage

QrizB

razord said:

Or am I missing something?!

Electricity meters (almost) always have five digits before the decimal, this one only has four. And if the meter has been in service for seven years, it should be reading 15-20000 units. We're now wondering why it isn't.

[Deleted User]

Hi,

close up of second photie,

QrizB

Someone else recently had a similar problem and thought it was following an OTA update:

https://forums.moneysavingexpert.com/discussion/6300482/electricity-smart-meter-upgrade

Is there some rogue firmware out there?

Gerry1

Presumably it's gone round the clock?  Strange that a modern meter has only four digits before the decimal point, even rotary disk meters had five.

razord

QrizB said:

razord said:

Or am I missing something?!

Electricity meters (almost) always have five digits before the decimal, this one only has four. And if the meter has been in service for seven years, it should be reading 15-20000 units. We're now wondering why it isn't.

Okay, makes sense! Plus OP says they usually use 300 kwh a month... but that does mean that given we're under 300 it could have ticked over it's maximum back to 0 this month?

QrizB

From the other thread:

Queensgambit said:

Dolor: I have not been providing erroneous readings and of course some readings were taken by official meter readers.  My last reading in August before anything changed was 14,947. 
The only way I could have a reading as low as 194 kWh (which is what the home display is showing) would be if my meter somehow got reset.  

This seems to be similar to what has happened here?

elaines1

Ignore the first and last digits 27321-26810 = 511 for a day it’s not right as you can see from the posted readings to supplier it’s exactly they way it’s done and had been 

razord

elaines1 said:

Ignore the first and last digits 27321-26810 = 511 for a day it’s not right as you can see from the posted readings to supplier it’s exactly they way it’s done and had been 

Hey, look at what the decimal point is... your usage for the last day is correct at around 5kwh. That's normal.

What's happened appears to be your meter has been reset to 0 at some point, probably a little under a month ago. This is (almost certainly) not supposed to happen, and your supplier will work out why and maybe swap the meter out - but you really don't need to panic. You're not using 511kwh in a day.

[Deleted User]

elaines1 said:

Ignore the first and last digits 27321-26810 = 511 for a day it’s not right as you can see from the posted readings to supplier it’s exactly they way it’s done and had been 

Hi,

did you see my close up of your second photie, I think you're missing the decimal point, between the 3 and the 2.

elaines1

My supplier has confirmed last month was 5523 Usage I did not do it wrong they wouldn’t be coming to check the meter and today is 511 last check