Chase UK discussion

Its_just_Barry

Is anyone have problems with opening new accounts within the app? I’m getting “you have reached your limit with us”, I have 8 accounts within the app, 4x normal accounts & 4x savings 🤔 contacted CS and they say I can up to 20 accounts, that includes 10 savings accounts. 

landsberger64

KingL2 said:

I tried to download the Chase UK app following its feature in this weeks MSE email, but I'm getting "Your device isn't compatible with this version" error from Playstore. I'm on a Android 7 smartphone. Does that sound right? there is no mention of minimum system requirements. I'm not buying a new phone, so is that the end of the line ? 
ta

I had exactly the same with an Android 10 smartphone, fully updated. Every other banking app - and I have lots - works on it. Chase does obviously doesn't like or doesn't trust certain (Samsung) phones

blindman

landsberger64 said:

KingL2 said:

I tried to download the Chase UK app following its feature in this weeks MSE email, but I'm getting "Your device isn't compatible with this version" error from Playstore. I'm on a Android 7 smartphone. Does that sound right? there is no mention of minimum system requirements. I'm not buying a new phone, so is that the end of the line ? 
ta

I had exactly the same with an Android 10 smartphone, fully updated. Every other banking app - and I have lots - works on it. Chase does obviously doesn't like or doesn't trust certain (Samsung) phones

Same here.

Both Samsungs -Android 10 and 11- are "not compatible"

Have emailed Chase support-Won't hold my breath

landsberger64

Have emailed Chase support-Won't hold my breath

I did. I got a canned response 2 weeks afterwards asking me to "update to the latest version of the app" (the one it wouldn't let me download) and to update to the latest version of Android "as it won't work with Android 7 or before" (I told them it was Android 10). 

Someone else on a different forum told me it rejects certain phones that are not high spec enough. 

Birdman2015

Apologies if already asked but can you get joint accounts for this or a 2nd card so my wife could take advantage of the cash back too?

northwalesd

Birdman2015 said:

Apologies if already asked but can you get joint accounts for this or a 2nd card so my wife could take advantage of the cash back too?

Currently no joint accounts, though someone has said that Chase say they're 'working on it'. The card can be used in Google pay though, and on more than one device.

k_man

Birdman2015 said:

Apologies if already asked but can you get joint accounts for this or a 2nd card so my wife could take advantage of the cash back too?

Any reason for not opening a second account for her?

Birdman2015

k_man said:

Birdman2015 said:

Apologies if already asked but can you get joint accounts for this or a 2nd card so my wife could take advantage of the cash back too?

Any reason for not opening a second account for her?

Not really, just really needed one account. Can work around the single card with Google Pay. 

Richchad

k_man said:

Birdman2015 said:

Apologies if already asked but can you get joint accounts for this or a 2nd card so my wife could take advantage of the cash back too?

Any reason for not opening a second account for her?

I assume if you open a second account with partners name, any tax implications on savings interest would still be allocated to you and not your partner?

RG2015

Richchad said:

k_man said:

Birdman2015 said:

Apologies if already asked but can you get joint accounts for this or a 2nd card so my wife could take advantage of the cash back too?

Any reason for not opening a second account for her?

I assume if you open a second account with partners name, any tax implications on savings interest would still be allocated to you and not your partner?

I don't understand your statement.

Chase do not offer joint accounts. An account with your partner's will not be anything to do with you. Interest will be allocated to your partner.