Chase UK discussion

masonic

eskbanker said:

masonic said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

How are you making the payment? This shouldn't be required for either a debit card payment or DD.

The how is presumably faster payment transfers, but as to why pay that frequently, that's less clear!

Could be used as a means to get money into the round-up saver, but obviously that wouldn't work with a faster payment transfer.

Marchitiello

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

That is indeed annoying, I would send the feedback in the app chat immediately. I will do the same if I come across it soon (currently only using it as a spending account for foreign currency transactions) 

Daliah

eskbanker said:

masonic said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

How are you making the payment? This shouldn't be required for either a debit card payment or DD.

The how is presumably faster payment transfers, but as to why pay that frequently, that's less clear!

I can easily think of some reasons why you might want to pay off your credit card more often than the monthly dd. For instance:

1. your credit limit is too low for your spending needs
2. you can get lots of easy cashback (say no more)
3. although against T&Cs, some people (not me) 'load' their credit card with a positive balance for withdrawing cash abroad

ronbell101

masonic said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

How are you making the payment? This shouldn't be required for either a debit card payment or DD.

Making the payment In app as and when a balance occurs on My CCeskbanker said:

masonic said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

How are you making the payment? This shouldn't be required for either a debit card payment or DD.

The how is presumably faster payment transfers, but as to why pay that frequently, that's less clear!

as I said in OP I pay as I spend !masonic said:

eskbanker said:

masonic said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

How are you making the payment? This shouldn't be required for either a debit card payment or DD.

The how is presumably faster payment transfers, but as to why pay that frequently, that's less clear!

Could be used as a means to get money into the round-up saver, but obviously that wouldn't work with a faster payment .

ronbell101

Daliah said:

eskbanker said:

masonic said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

How are you making the payment? This shouldn't be required for either a debit card payment or DD.

The how is presumably faster payment transfers, but as to why pay that frequently, that's less clear!

I can easily think of some reasons why you might want to pay off your credit card more often than the monthly dd. For instance:

1. your credit limit is too low for your spending needs
2. you can get lots of easy cashback (say no more)
3. although against T&Cs, some people (not me) 'load' their credit card with a positive balance for withdrawing cash abroad

just had Credit Limit increased to £8450
Nat West Rewards CC 1% on supermarket 0.5% everywhere else

ronbell101

Marchitiello said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

That is indeed annoying, I would send the feedback in the app chat immediately. I will do the same if I come across it soon (currently only using it as a spending account for foreign currency transactions) 

Got the standard answer on Twitter they will inform the relevant department with my feedback

masonic

ronbell101 said:

masonic said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

How are you making the payment? This shouldn't be required for either a debit card payment or DD.

Making the payment In app as and when a balance occurs on My CC

If you pay using your Chase debit card using your CC provider's app or website, you may have a better experience.

ronbell101

masonic said:

ronbell101 said:

masonic said:

ronbell101 said:

Busy switching from starling to Chase now they have DD`s...but found a very "annoying" thing ...every time you pay your credit card you have to input the "reference" number(the cc number) I pay as I spend on my CC so pay regularly...ill live with it but hope it changes soon !!

How are you making the payment? This shouldn't be required for either a debit card payment or DD.

Making the payment In app as and when a balance occurs on My CC

If you pay using your Chase debit card using your CC provider's app or website, you may have a better experience.

That's not available with a Nat West credit card you can only make payments in the app from a Nat West current account

cx6

Yes I found out some time ago that when you set up a FP in Chase with a reference field filled it, the reference field is cleared after you make the payment, so next time you have to re-input the reference again. 

I 'complained' about 3 months ago and they said they would log the feedback.

BarGin

Daliah said:

I can easily think of some reasons why you might want to pay off your credit card more often than the monthly dd. For instance:

1. your credit limit is too low for your spending needs
2. you can get lots of easy cashback (say no more)
3. although against T&Cs, some people (not me) 'load' their credit card with a positive balance for withdrawing cash abroad

Please say more! 😊