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Chase UK discussion

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  • hpuse said:
    Cashback Exclusions | Chase UK - The literature is not too clear on the above, classic uncle sam.
    It's pretty clear that there's no cashback on direct debit payments (if that's what @hpuse is asking).
  • hpuse
    hpuse Posts: 1,161 Forumite
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    edited 24 March 2023 at 2:20PM
    hpuse said:
    Cashback Exclusions | Chase UK - The literature is not too clear on the above, classic uncle sam.
    It's pretty clear that there's no cashback on direct debit payments (if that's what @hpuse is asking).
    @flaneurs_lobster
    I think I missed it, where does it say paying bills using direct debit or by bank transfer/standing order are excluded from cashback?
    This is why I pointed out literature is not clear on the above, incl the 3 common categories of payment most of us make every month, I couldn't see it mentioned.
  • ccluedo
    ccluedo Posts: 515 Forumite
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    edited 24 March 2023 at 2:21PM
    hpuse said:
    Hi, 
    Does anyone know whether mortgage, council tax  & utility payment switch to direct debit are covered in 1% Chase cash back scheme? That is easily a tenner to 20 for anyone in the current weather, init?

    Council Tax one off payment (not DD) didn't work for me. Nothing on DD's (not expected).
  • Band7
    Band7 Posts: 2,285 Forumite
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    hpuse said:
    Hi, 
    Does anyone know whether mortgage, council tax  & utility payment switch to direct debit are covered in 1% Chase cash back scheme? That is easily a tenner to 20 for anyone in the current weather, init?

    There's no Chase cashback for Direct Debits. Only for certain payments with the debit card. Two very different things.
  • gt94sss2
    gt94sss2 Posts: 6,078 Forumite
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    edited 24 March 2023 at 2:27PM
    hpuse said:
    hpuse said:
    Cashback Exclusions | Chase UK - The literature is not too clear on the above, classic uncle sam.
    It's pretty clear that there's no cashback on direct debit payments (if that's what @hpuse is asking).
    @flaneurs_lobster
    I think I missed it, where does it say paying bills using direct debit or by bank transfer/standing order are excluded from cashback?
    This is why I pointed out literature is not clear on the above, incl the 3 common categories of payment most of us make every month, I couldn't see it mentioned.

    On the front page of their website:

    "We know a little extra cash is always welcome, that's why your free Chase current account is packed full of rewards. Like 1% cashback on your everyday debit card and contactless spending for a whole year – just activate cashback in the app and start earning."
  • Band7
    Band7 Posts: 2,285 Forumite
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    hpuse said:
    hpuse said:
    Cashback Exclusions | Chase UK - The literature is not too clear on the above, classic uncle sam.
    It's pretty clear that there's no cashback on direct debit payments (if that's what @hpuse is asking).
    @flaneurs_lobster
    I think I missed it, where does it say paying bills using direct debit or by bank transfer/standing order are excluded from cashback?
    It's very clear that there is no Chase cashback for Direct Debit. If there was such cashback, they would say so.


    You can read here what a Direct Debit is. Hopefully you will see the difference to making payments with a debit card.
  • Marchitiello
    Marchitiello Posts: 1,304 Forumite
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    edited 24 March 2023 at 2:33PM
    hpuse said:
    hpuse said:
    Cashback Exclusions | Chase UK - The literature is not too clear on the above, classic uncle sam.
    It's pretty clear that there's no cashback on direct debit payments (if that's what @hpuse is asking).
    I think I missed it, where does it say bills using direct debit or by bank transfer/standing order are excluded?
    This is why I pointed out literature is not clear on the above, incl the 3 common categories of payment most of us make everymonth, I couldn't see it mentioned.
    Cashback has always (since launch and in all marketing literature)  been linked to the Debit Card payments, not just payment, so a big stretch trying to argue against it :

    ”Enjoy 1% cashback on your everyday debit card spending for a year.”

    Than on the page talking about the exclusion, keep repeating the words Debit Cards everywhere, before clicking on “see full exclusion  list” (linked above but that in reality you reach after clicking on the previous page with Debit Card Mentioned everywhere) which may only mention the word payments, but then at the end of the same page explains about merchant codes, which off course only apply to cards payments… 

    edit to add the full Legal T&C-  https://www.chase.co.uk/gb/en/legal/monthly-cashback-terms-and-conditions/
    (if the above was still not clear):

    Monthly cashback: What it is and how you can earn it?

    Monthly cashback is a benefit we offer to existing Chase UK customers whose existing cashback offer has come to an end. We’ll email you to let you know if you become eligible for this offer.

    If you deposit at least £500 into your Chase current account in a month, we’ll pay you 1% cashback in the following month when you use your debit card to pay for everyday goods and services such as buying your weekly food shopping or buying a train ticket.



  • hpuse said:
    hpuse said:
    Cashback Exclusions | Chase UK - The literature is not too clear on the above, classic uncle sam.
    It's pretty clear that there's no cashback on direct debit payments (if that's what @hpuse is asking).
    @flaneurs_lobster
    I think I missed it, where does it say paying bills using direct debit or by bank transfer/standing order are excluded from cashback?
    This is why I pointed out literature is not clear on the above, incl the 3 common categories of payment most of us make every month, I couldn't see it mentioned.
    Front page of the website:

    1% cashback on the things you love

    From little treats to your next holiday abroad, get 1% cashback on your everyday debit card spending for a whole year. 

    I'm aware that they're revising how it works from April but don't think that bit's changing.
  • hpuse
    hpuse Posts: 1,161 Forumite
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    edited 24 March 2023 at 2:46PM

    Deleted- the post - incorrect info
  • ccluedo
    ccluedo Posts: 515 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Am I correct in thinking there is no limit to cashback before end of March? 
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