Chase UK discussion

k_man

masonic said:

k_man said:

Interesting post about temporary card freeze due to unusual roundups in another thread:

https://forums.moneysavingexpert.com/discussion/comment/79239516/#Comment_79239516

....We understand that this is a fantastic new feature however we must advise you that it should only be used for normal everyday spending. At this stage, we are just making you aware of how the round-up facility is intended to work, however should this activity continue we will have to close your account.

No surprises that scanning shopping items individually and putting through as separate transactions was going to provoke a response... wasn't someone enquiring about doing this just recently in this thread?

I blame the TV advert (can't remember which bank it was from)

Update:
Found it (Moneybox, so not quite a bank)

https://youtu.be/pvQvFY7WMdk

k_man

Although the other post may be from the same Andrew:

https://forums.moneysavingexpert.com/discussion/comment/79216598/#Comment_79216598

London_1

samtaylor99 said:

Johntea said:

How long should I expect for the physical Chase card to arrive in the post?

Applied and opened account 23/04 around 12pm and still nothing has turned up!

I applied on 20/4 and am still waiting for my physical card. My wife applied a few days ago and was advised card could take 2 weeks.

I'm still in the 'waiting room ' :):) 

hangryconsumer

Chase offer fee-free debit card transactions and cash withdrawals abroad. Do they also offer fee-free transfers from their UK current account to international accounts with the IBAN?

Daliah

hangryconsumer said:

Chase offer fee-free debit card transactions and cash withdrawals abroad. Do they also offer fee-free transfers from their UK current account to international accounts with the IBAN?

No, you can only send money to UK sort codes/account numbers.

You can use Starling Bank or Fineco Bank for international payments.

James

I believe Chase Bank are the only bank in UK who fail those who can't manage a PIN.  

They don't issue Chip & Signature cards.  

Does anyone know why?  Surely this is discrimination.

kaMelo

James said:

I believe Chase Bank are the only bank in UK who fail those who can't manage a PIN.  

They don't issue Chip & Signature cards.  

Does anyone know why?  Surely this is discrimination.

Can't manage a PIN or don't want a PIN? They are two very different things.

In what way can someone "not manage a PIN?"

Daliah

James said:

I believe Chase Bank are the only bank in UK who fail those who can't manage a PIN.  

They don't issue Chip & Signature cards.  

Does anyone know why?  Surely this is discrimination.

Given that they have a phone which runs the Chase UK app, they can use the Chase card with ApplePay or GooglePay, So no reason for complaining. In addition, they have plenty of other banks to choose from if they insist on a physical card.

masonic

James said:

Surely this is discrimination.

Discrimination is how the banking sector can offer a diverse range of services to their customers. They can choose not to offer credit cards to people with bad credit ratings, so as to make competitive offers to those who do. Or they can not offer credit facilities at all and not perform a credit search when processing account applications. They don't have to have a branch network, so can offer more competitive rates. They can choose to be app only, so as to cut costs even further. Or they can choose to be fully branch based with no online banking or app. All examples of discrimination, because every decision they make will suit some customers and not suit others.

In the case you mention, as has been pointed out, a method for avoiding having to remember a PIN exists on the same device the Chase App will be loaded. As well as ApplePay/GooglePay, the PIN can be displayed in the app at any time. I use my PIN so infrequently, even I will probably need to double check it next time it is needed.

RG2015

masonic said:

James said:

Surely this is discrimination.

Discrimination is how the banking sector can offer a diverse range of services to their customers. They can choose not to offer credit cards to people with bad credit ratings, so as to make competitive offers to those who do. Or they can not offer credit facilities at all and not perform a credit search when processing account applications. They don't have to have a branch network, so can offer more competitive rates. They can choose to be app only, so as to cut costs even further. Or they can choose to be fully branch based with no online banking or app. All examples of discrimination, because every decision they make will suit some customers and not suit others.

In the case you mention, as has been pointed out, a method for avoiding having to remember a PIN exists on the same device the Chase App will be loaded. As well as ApplePay/GooglePay, the PIN can be displayed in the app at any time. I use my PIN so infrequently, even I will probably need to double check it next time it is needed.

This is an insightful way of looking at banking offers.

How do people think that banks can offer "free banking", 0% credit cards, higher than average credit interest and cashback or rewards?

As you say, it is because they do discriminate. For every winner there will be a loser.

Perhaps not one for socialists as the poorer are probably paying for deals for the less poor.