New Nationwide Switch - both new and existing?

dcs34

PRAISETHESUN said:

Mosler said:

On a Birmingham Midshires savings account, it has 2 DD's per account, one for a manual DD and another for a regular DD. They have the same account number on the DD but a different number before the slash to identify the DD. Would this count as 2 active DD's if both had been used recently?

I've used BM for other switch incentives in the past without issue - 2x DD mandates are set up on the account, each with different reference numbers as you describe. I've also used this approach for my current Nationwide switch so will advise if there are any issues - my switch completed this morning so I'm just awaiting confirmation now that the incentive will be paid.

neurosurgeon said:

Can anyone recommend two low value DDs for me to qualify for the above???

See above, or read through the thread - this has been discussed previously. Other good ideas are to temporarily shuffle around household bill DDs, your CC repayment DD, or link your bank account to PayPal and make a purchase using your bank account (not your credit/debit card).

Hi Praisethesun, have both DDs for your Brimingham Midshires previously paid out from the account you're switching?

I've just moved two BM accounts and the associated Direct Debits to a 'donor' TSB account, so there are 4 DDs shown, but only 2 will pay out prior to my switch. But would be interesting to know for future reference whether only 1 BM account with 2 DDs would work rather than needing 2 BM accounts with 4 DDs.

Zanderman

FUrake said:

ok so I opened my nationwide account last week and initiated the switch, I put the switch date was 2nd of sept which I thought would give me enough time to setup 2 direct debits, these direct debits both paid out yesterday on my donor account, my nationwide internet banking details arrived today in the post so logged into the app and to my surprise these 2 direct debits are already appearing in the nationwide account, I didnt think they switched payments/direct debits etc until the switch date, so basically im wondering if I will now miss out on the free £100 as it looks like these 2 direct debits might have been switched prior to paying out so would make them unactive? does anyone know if this is the case? this would be pretty annoying if so

If the bit I've highlighted is the case then I doubt you need to worry, it's clear the DDs paid out of your donor account, and before the switch date. 

Nwide will have received details of what will be switched by now (as it's now 7 days until the 2nd, and the switch process begins 7 days beforehand).

(personally I'd have set the switch date to be a good 7 days after the DDs were due to be taken, to avoid such worries!)

Descrabled

Zanderman said:

FUrake said:

ok so I opened my nationwide account last week and initiated the switch, I put the switch date was 2nd of sept which I thought would give me enough time to setup 2 direct debits, these direct debits both paid out yesterday on my donor account, my nationwide internet banking details arrived today in the post so logged into the app and to my surprise these 2 direct debits are already appearing in the nationwide account, I didnt think they switched payments/direct debits etc until the switch date, so basically im wondering if I will now miss out on the free £100 as it looks like these 2 direct debits might have been switched prior to paying out so would make them unactive? does anyone know if this is the case? this would be pretty annoying if so

If the bit I've highlighted is the case then I doubt you need to worry, it's clear the DDs paid out of your donor account, and before the switch date. 

Nwide will have received details of what will be switched by now (as it's now 7 days until the 2nd, and the switch process begins 7 days beforehand).

(personally I'd have set the switch date to be a good 7 days after the DDs were due to be taken, to avoid such worries!)

Please note that the switching process takes 7 working days. It will not count the three days for Saturday, Sunday, and Monday.

The switching process swaps details of direct debits, standing orders, and payees on the first working day. Details of any changes or additions after the switching process has begun are not transferred.

I concur that the switching date should always be set a minimum of 7 working days after the direct debit payment date

My direct debits that I moved to my old account will pay on the 9th and 10th so my switch date will be 22nd of September because there will be two weekends.

fleemkt

Descrabled said:

The switching process swaps details of direct debits, standing orders, and payees on the first working day. Details of any changes or additions after the switching process has begun are not transferred.

I was going to ask on here what happens if the switch date is around when an established DD is due to be taken, but it appears @Descrabled may have answered it.  I assume you work in the banking sector?

So if I've a DD scheduled for collection on 8th Sept and the switch date is 6th Sept, I assume it will be fine?

When do companies initiate collection of a DD - 2 / 3 days before payment date?

masonic

fleemkt said:

Descrabled said:

The switching process swaps details of direct debits, standing orders, and payees on the first working day. Details of any changes or additions after the switching process has begun are not transferred.

I was going to ask on here what happens if the switch date is around when an established DD is due to be taken, but it appears @Descrabled may have answered it.  I assume you work in the banking sector?

So if I've a DD scheduled for collection on 8th Sept and the switch date is 6th Sept, I assume it will be fine?

When do companies initiate collection of a DD - 2 / 3 days before payment date?

I'm very dubious that DDs would need to be anything more than set up (i.e. 2-4 working days after the originator processes your direct debit instruction). However, if as some people seem to think, the DDs should have paid, then perhaps Nationwide has access to the last payment date via CASS and is not going to accept DDs where the last payment date is not set. If this is the case then they must have paid on day 1 of the 7 working day switch. So in that unlikely event you would not be ok.

New DDs have a 2 working day set up time, followed by a 3 working day collection cycle, but most originators wait longer than that to allow for delays. The payment will be known to the bank 2 working days ahead of collection.

"Active" in the context of a DD is not a term that is defined in the conditions of this offer, nor does it have a regulated meaning, therefore under FCA fairness principles the definition that is most favourable on the consumer would be the one that must be used in adjudicating any complaint arising under this offer. If a consumer could show that they had reasonable grounds to believe the DD was active (e.g. a screenshot showing it listed among their active direct debits at the source bank, and said DD was transferred during CASS - in my experience even DDs that have never paid, either before a switch or after it from the new account, are transferred by CASS), then Nationwide wouldn't have grounds for denying the payment. Though it is little effort to trigger a payment and will just result in a few days extra delay in those setting up new DDs.

[Deleted User]

masonic said:

fleemkt said:

Descrabled said:

The switching process swaps details of direct debits, standing orders, and payees on the first working day. Details of any changes or additions after the switching process has begun are not transferred.

I was going to ask on here what happens if the switch date is around when an established DD is due to be taken, but it appears @Descrabled may have answered it.  I assume you work in the banking sector?

So if I've a DD scheduled for collection on 8th Sept and the switch date is 6th Sept, I assume it will be fine?

When do companies initiate collection of a DD - 2 / 3 days before payment date?

I'm very dubious that DDs would need to be anything more than set up (i.e. 2-4 working days after the originator processes your direct debit instruction).

An active Direct Debit (D/D) is simply one that has an active/live mandate on the account.

Nationwide staff have obviously been over cautious (verbally) as a paid D/D would require a active/live mandate. Otherwise, they will get people initiating a switch after instructing a D/D but prior to the D/D mandate actually going live and causing them fail the T&C inadvertently.

soulsaver

Deleted User said:

masonic said:

fleemkt said:

Descrabled said:

The switching process swaps details of direct debits, standing orders, and payees on the first working day. Details of any changes or additions after the switching process has begun are not transferred.

I was going to ask on here what happens if the switch date is around when an established DD is due to be taken, but it appears @Descrabled may have answered it.  I assume you work in the banking sector?

So if I've a DD scheduled for collection on 8th Sept and the switch date is 6th Sept, I assume it will be fine?

When do companies initiate collection of a DD - 2 / 3 days before payment date?

I'm very dubious that DDs would need to be anything more than set up (i.e. 2-4 working days after the originator processes your direct debit instruction).

An active Direct Debit (D/D) is simply one that has an active/live mandate on the account.

Nationwide staff have obviously been over cautious (verbally) as a paid D/D would require a active/live mandate. Otherwise, they will get people initiating a switch after instructing a D/D but prior to the D/D mandate actually going live and causing them fail the T&C inadvertently.

And an active live/mandate is simply identified by...what?

PRAISETHESUN

dcs34 said:

PRAISETHESUN said:

Mosler said:

On a Birmingham Midshires savings account, it has 2 DD's per account, one for a manual DD and another for a regular DD. They have the same account number on the DD but a different number before the slash to identify the DD. Would this count as 2 active DD's if both had been used recently?

I've used BM for other switch incentives in the past without issue - 2x DD mandates are set up on the account, each with different reference numbers as you describe. I've also used this approach for my current Nationwide switch so will advise if there are any issues - my switch completed this morning so I'm just awaiting confirmation now that the incentive will be paid.

neurosurgeon said:

Can anyone recommend two low value DDs for me to qualify for the above???

See above, or read through the thread - this has been discussed previously. Other good ideas are to temporarily shuffle around household bill DDs, your CC repayment DD, or link your bank account to PayPal and make a purchase using your bank account (not your credit/debit card).

Hi Praisethesun, have both DDs for your Brimingham Midshires previously paid out from the account you're switching?

I've just moved two BM accounts and the associated Direct Debits to a 'donor' TSB account, so there are 4 DDs shown, but only 2 will pay out prior to my switch. But would be interesting to know for future reference whether only 1 BM account with 2 DDs would work rather than needing 2 BM accounts with 4 DDs.

Yes - both of the DD mandates from a single BM account have been used previously on my donor account. To keep both mandates active I have a regular monthly DD set up and I do separate one-off transfers every now and again.

There's no issue with using a single BM account to qualify for 2x DDs in my experience but you need to keep both mandates active - only issue really is that you can't fully automate regular payments to keep them active since the second DD can only be triggered manually, but as long as you do a single transfer once every 13 months it will stay live.

PRAISETHESUN

So my switch completed yesterday and I've gotten a text message from Nationwide just now confirming that I qualify for the switch incentive (using a single linked BM account). Payment will apparently be made within the next 24 hours. Seems very efficient!

crumpet_man

PRAISETHESUN, I'm sure we all want to know, had the DDs on the donor account paid out prior to the switch?