PAY AS YOU GO FOR OCCASIONAL USE

tinker411

flaneurs_lobster said:

Norman_Castle said:

Just found what appears to be an easy top up method online. Anyone tried it?

Scroll down to near the bottom of the page. https://rwgmobile.wales/rates/

OK I bit. Followed link and have successfully made a payment of £5 to RWG Mobile. 

Now I just need to work out how my payment is converted into phone credit - at no point was I asked for my number......

Did you use the same email address you use to contact RWG (e.g. to set up the free bundle)?

I didn't bite, but presumably if it's not asking for a phone number, and the £5 has been added on, then it must be tracking some other way (like email address).

roddydogs

So you can mix the free with payg?, they allow that?

alanjones60

When your free bundle runs out they use any credit you have to be used till your free bundle starts again. You dont have to do anything,they just do it that way

flaneurs_lobster

tinker411 said:

Did you use the same email address you use to contact RWG (e.g. to set up the free bundle)?

I didn't bite, but presumably if it's not asking for a phone number, and the £5 has been added on, then it must be tracking some other way (like email address).

I used a different email address for the payment. I've just transferred £5, no indication it's been added to anything. Don't think they can be using email address to allocate payment since one address may have been used to set up multiple sims.

I'll drop them an email quoting (screenshot) the payment reference and my number. 

Norman_Castle

flaneurs_lobster said:

tinker411 said:

Did you use the same email address you use to contact RWG (e.g. to set up the free bundle)?

I didn't bite, but presumably if it's not asking for a phone number, and the £5 has been added on, then it must be tracking some other way (like email address).

I used a different email address for the payment. I've just transferred £5, no indication it's been added to anything.

Have you checked your phones balance? (star669hash) I'd have expected the obvious way to get funds to your phone would be through the phone number.

flaneurs_lobster

flaneurs_lobster said:

I'll drop them an email quoting (screenshot) the payment reference and my number. 

Email response received confirming top-up has been applied.

Norman_Castle

Just checked their site to find out how to turn off voicemail which I thought I'd already done, apparently not due to daily voicemails and found a new top up page which logically asks for the mobile number.

https://www.rwgmobile.wales/webshop/top-up/

531063

Norman_Castle said:

Just checked their site to find out how to turn off voicemail which I thought I'd already done, apparently not due to daily voicemails and found a new top up page which logically asks for the mobile number.

https://www.rwgmobile.wales/webshop/top-up/

You can control VM by dialling 669

Norman_Castle

531063 said:

Norman_Castle said:

Just checked their site to find out how to turn off voicemail which I thought I'd already done, apparently not due to daily voicemails and found a new top up page which logically asks for the mobile number.

https://www.rwgmobile.wales/webshop/top-up/

You can control VM by dialling 669

Just done that, as I thought its already turned off. I tried checking my voicemails and there is no voicemail for my number. I missed a call a view days ago and had a voicemail notification immediately afterwards and a few weeks ago someone phoned me and said it went to voicemail.

Norman_Castle

My voice mail is off. No idea why I get notifications or why some calls have been directed there, contacted them to ask.

Looking on their site it appears you now have to top up before being able to access the free calls.

https://www.rwgmobile.wales/webshop/pay-monthly-sims/free-50-mins-sms-plus-250mb-data/