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Beware Lebara

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Comments

  • savergrant
    savergrant Posts: 1,611 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I think if you are happy to pay full price you can order up to four sims through the same lebara account.
    You may be able to request pac codes online through your vodafone online account.
  • I’m quite annoyed by this too: I bought a Lebara SIM on MSE recommendations and can’t send photos on Messenger. I have a friend who is blind and doesn’t use apps so I wanted to share pictures with her and now I can’t. 
  • Neil49
    Neil49 Posts: 3,353 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    mirkle01 said:
    I’m quite annoyed by this too: I bought a Lebara SIM on MSE recommendations and can’t send photos on Messenger. I have a friend who is blind and doesn’t use apps so I wanted to share pictures with her and now I can’t. 
    Take a look at the post from West Bear on 20th January 2023 for your answer to this. 
  • PHK
    PHK Posts: 2,245 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    mirkle01 said:
    I’m quite annoyed by this too: I bought a Lebara SIM on MSE recommendations and can’t send photos on Messenger. I have a friend who is blind and doesn’t use apps so I wanted to share pictures with her and now I can’t. 
    I don't mean to sound rude, but how is your friend going to see the picture and if they don't use apps how are they going to receive it?
  • As a follow up to this, just spoken to Lebara customer support and they confirm that MMS is not included in the MSE monthly plan:

    "As, I would like to inform you that as MMS is not there for the Lebara plan if you want to send MMS or pictures you will have to add Top Up credit and send an MMS. As per MMS you will be charged 45p."
  • yorkiebar said:
    As a follow up to this, just spoken to Lebara customer support and they confirm that MMS is not included in the MSE monthly plan:

    "As, I would like to inform you that as MMS is not there for the Lebara plan if you want to send MMS or pictures you will have to add Top Up credit and send an MMS. As per MMS you will be charged 45p."
    …….or you could use WhatsApp or email etc etc to send pictures 
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