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Beware Lebara

124

Comments

  • savergrant
    savergrant Posts: 1,868 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I think if you are happy to pay full price you can order up to four sims through the same lebara account.
    You may be able to request pac codes online through your vodafone online account.
  • I’m quite annoyed by this too: I bought a Lebara SIM on MSE recommendations and can’t send photos on Messenger. I have a friend who is blind and doesn’t use apps so I wanted to share pictures with her and now I can’t. 
  • Neil49
    Neil49 Posts: 3,442 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    mirkle01 said:
    I’m quite annoyed by this too: I bought a Lebara SIM on MSE recommendations and can’t send photos on Messenger. I have a friend who is blind and doesn’t use apps so I wanted to share pictures with her and now I can’t. 
    Take a look at the post from West Bear on 20th January 2023 for your answer to this. 
  • PHK
    PHK Posts: 2,526 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    mirkle01 said:
    I’m quite annoyed by this too: I bought a Lebara SIM on MSE recommendations and can’t send photos on Messenger. I have a friend who is blind and doesn’t use apps so I wanted to share pictures with her and now I can’t. 
    I don't mean to sound rude, but how is your friend going to see the picture and if they don't use apps how are they going to receive it?
  • As a follow up to this, just spoken to Lebara customer support and they confirm that MMS is not included in the MSE monthly plan:

    "As, I would like to inform you that as MMS is not there for the Lebara plan if you want to send MMS or pictures you will have to add Top Up credit and send an MMS. As per MMS you will be charged 45p."
  • yorkiebar said:
    As a follow up to this, just spoken to Lebara customer support and they confirm that MMS is not included in the MSE monthly plan:

    "As, I would like to inform you that as MMS is not there for the Lebara plan if you want to send MMS or pictures you will have to add Top Up credit and send an MMS. As per MMS you will be charged 45p."
    …….or you could use WhatsApp or email etc etc to send pictures 
  • jvjack
    jvjack Posts: 395 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 26 December at 1:51PM
    Switched to Lebara MSE deal last month. Have just found out too that can't send images in android messages.
    Rang lebara. As said above (thanks) , go to app and top up. Put £5 in and now images sent. lebara said 19 pence each and credit will last till runs out.   
    Edit ,  As said above it is 45p per picture , not 19p.
  • flaneurs_lobster
    flaneurs_lobster Posts: 8,473 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    jvjack said:
    Switched to Lebara MSE deal last month. Have just found out too that can't send images in android messages.
    Rang lebara. As said above (thanks) , go to app and top up. Put £5 in and now images sent. lebara said 19 pence each and credit will last till runs out.   
    ...and again, why not use WhatsApp, or email or others for free...
  • jvjack
    jvjack Posts: 395 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    In my case in having discussion with a plumber in messaging i don't want to tell plumber to swap to whatsapp etc. The thread with my plumber is best kept going in the message thread.




  • saajan_12
    saajan_12 Posts: 5,478 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    jvjack said:
    In my case in having discussion with a plumber in messaging i don't want to tell plumber to swap to whatsapp etc. The thread with my plumber is best kept going in the message thread.




    So then upload the pictures to an image sharing site eg imgur, google drive, etc and send the link via message. 

    Ultimately MMS is not a common need for most people so its not going to be high up on the things advertised by MSE. However if its something that you in particular prioritise then check its included before you sign up. 
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