Dealer misrepresented mileage

motorguy

emmastevens said:

sheramber said:

ontheroad1970 said:

But good luck getting a better deal than the one she already has.  I don't see a loss.  

She seems more concerned with the wrong mileage figure than getting a better deal.

The reason why I’m so concerned with the mileage was as started in initial post, I was going for car with low mileage, newish and a good deal. I had seen similar car with actual mileage still low, 2500 m (rang dealer on Saturday to confirm mileage) for similar price.

I notice you say "similar car" and "similar price".  Sounds like not the same spec and not the same price?

Also, are you sure its still available?  None listed on Autotrader with those sorts of miles.

You do seem to have got it at a very good price.  Heres what seems to be an identical car to yours with the same miles as your but its on at £28,399.  Thats the cheapest i can find

https://www.autotrader.co.uk/car-details/202105082367257

I'm honestly not getting it.  You clearly found the car to be in as exceptional a condition as you were expecting, you got it at a great price and the mileage difference will make literally zero difference come resale time down the line.

I think the dealer is right to be offering you no further money off - apart from anything that then sounds like you're actually happy with the car itself, just want a bit of compensation thrown in.

You could maybe make a case for them fully refunding you, but then thats going to cost you money anyway and then you're in to the realms of finding a "similar" car for a "similar" price - and i think thats going to be tricky.

emmastevens

motorguy said:

emmastevens said:

sheramber said:

ontheroad1970 said:

But good luck getting a better deal than the one she already has.  I don't see a loss.  

She seems more concerned with the wrong mileage figure than getting a better deal.

The reason why I’m so concerned with the mileage was as started in initial post, I was going for car with low mileage, newish and a good deal. I had seen similar car with actual mileage still low, 2500 m (rang dealer on Saturday to confirm mileage) for similar price.

I notice you say "similar car" and "similar price".  Sounds like not the same spec and not the same price?

Also, are you sure its still available?  None listed on Autotrader with those sorts of miles.

You do seem to have got it at a very good price.  Heres what seems to be an identical car to yours with the same miles as your but its on at £28,399.  Thats the cheapest i can find

https://www.autotrader.co.uk/car-details/202105082367257

I'm honestly not getting it.  You clearly found the car to be in as exceptional a condition as you were expecting, you got it at a great price and the mileage difference will make literally zero difference come resale time down the line.

I think the dealer is right to be offering you no further money off - apart from anything that then sounds like you're actually happy with the car itself, just want a bit of compensation thrown in.

You could maybe make a case for them fully refunding you, but then thats going to cost you money anyway and then you're in to the realms of finding a "similar" car for a "similar" price - and i think thats going to be tricky.

Your right about me finding another similar car with the specs I would like, price and mileage. Also I think the car I had seen must be sold now. You guys have given me lots of food for thought. 

ontheroad1970

Ordinarily I would suggest pushing to see if you can get a free service thrown in.  I don't, however see it as a large enough disparity in mileage to justify this, plus as said above, the state of the market suggests you are in a poor position to bargain.  If you continue to do below normal annual mileage you will have similar or low mileage compared to other cars of the same vintage and spec.

Alanp

Do you like the car?  If so then enjoy driving it, as others have said, you didn’t do too bad on the deal the mileage isn’t huge , 

Flight3287462

OK OP here is the calculation 7p/mile x 2,500 miles = £175.

That is what you should ask for as a discount.

motorguy

Hunyani_Flight_825 said:

OK OP here is the calculation 7p/mile x 2,500 miles = £175.

That is what you should ask for as a discount.

The dealer has already said no.

TBH, i think it would be fairly petty to ask for £175 further discount on a car that already seems cheap and somewhere along the line there must be some part responsibility with the O/P for not confirming the mileage given they test drove it.

sheramber

I would have thought  that if mileage was so important it would have been the first thing you checked when doing the test drive.

ontheroad1970

So when the dealer says "No." what bargaining power does the OP have?  I'd say none.  Put it down to experience, and get on with life.  In the scheme of things it will make no difference to the value of the car when the OP comes to sell it as it will have averaged itself out, and likely be considered low mileage in any case.  

emmastevens

Just wanted to update everyone. I took my complaint to the motor ombudsman and they decided I had a case and have found in my favour, have asked for dealer to pay me a particular amount.  So wanted to say thanks to all and if you think you have a case. Fight for your rights. 

macman

So how much did they ask the dealer to pay you?