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Octopus Tracker

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  • akh43 said:
    ive just had my gas statement for march and been avg out, NOT happy in the least
    awaiting for electric statement, is it worth contacting octopus?

    What does avg out mean? I have only been on tracker for a month and just had my first full bill and trying to understand it.
    also if you look at your statement and usage is going down a little bit eachday you will the same patten day by day instead then its been avg out, ive been in touch with octopus they are rebilling, as i said in last post they are unsure why this has happened as i dont have any missing data, will keep u updated
  • akh43
    akh43 Posts: 1,602 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I think they have done this to me, but as I am new to the tracker and its my first bill nothing to compare to. 
    My bill says:- Energy Used 225.5 kWh @ 17.50p/kWh for electric and
    Energy Used* 798.7 kWh @ 3.85p/kWh† for my gas
    Should I be contacting them to be rebilled or would it not make much difference to my bill?


  • t0rt0ise
    t0rt0ise Posts: 4,478 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    akh43 said:
    I think they have done this to me, but as I am new to the tracker and its my first bill nothing to compare to. 
    My bill says:- Energy Used 225.5 kWh @ 17.50p/kWh for electric and
    Energy Used* 798.7 kWh @ 3.85p/kWh† for my gas
    Should I be contacting them to be rebilled or would it not make much difference to my bill?


    No, that's not it. Scroll down to the bottom pages to see the individual days. You can then see if they are allocated correctly. I noticed my gas was wrong when my boiler broke but gas use was still allocated on those days. The averaging you're seeing is something they always do.
  • akh43
    akh43 Posts: 1,602 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    t0rt0ise said:
    akh43 said:
    I think they have done this to me, but as I am new to the tracker and its my first bill nothing to compare to. 
    My bill says:- Energy Used 225.5 kWh @ 17.50p/kWh for electric and
    Energy Used* 798.7 kWh @ 3.85p/kWh† for my gas
    Should I be contacting them to be rebilled or would it not make much difference to my bill?


    No, that's not it. Scroll down to the bottom pages to see the individual days. You can then see if they are allocated correctly. I noticed my gas was wrong when my boiler broke but gas use was still allocated on those days. The averaging you're seeing is something they always do.

    Thanks for pointing that out as I hadn't gone further down the bill as its usually just the workings and other stuff, now I know where to look going forward 👍
  • northernstar007
    northernstar007 Posts: 1,038 Forumite
    500 Posts Fourth Anniversary Name Dropper
    this weekend is looking like a real freebie for electric, anyone having a guess how low it will go
    i'm going for about 6p kw, washer is getting a service wash at 90c for sure
  • Pat38493
    Pat38493 Posts: 3,336 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    akh43 said:
    ive just had my gas statement for march and been avg out, NOT happy in the least
    awaiting for electric statement, is it worth contacting octopus?

    What does avg out mean? I have only been on tracker for a month and just had my first full bill and trying to understand it.
    Adding to other replies - with Tracker Gas, this tends to happen if there is even a single half hour slot missing in the whole month.  This seems to happen a  lot more with gas meters than electric - since i went on gas tracker i have not yet had a single month where there was not at least some missing data so always averaged out.

    Electric - so far I have never seen a missing slot so I get bulled at actual usage.  A couple of times I had to contact them to pull the data again as something was updated late and Octoupus had missed it in their normal time of pulling the data.
  • pfpf
    pfpf Posts: 5,117 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    this weekend is looking like a real freebie for electric, anyone having a guess how low it will go
    i'm going for about 6p kw, washer is getting a service wash at 90c for sure
    well, just under 10p for tomorrow. i dont think 6p is even possible on the newer formula.
  • SJMALBA
    SJMALBA Posts: 1,077 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    pfpf said:
    this weekend is looking like a real freebie for electric, anyone having a guess how low it will go
    i'm going for about 6p kw, washer is getting a service wash at 90c for sure
    well, just under 10p for tomorrow. i dont think 6p is even possible on the newer formula.
    9.04p/kWh for me (on Tracker v2) - On April 2024 v1, it would be 12.53p/kWh!  :o
  • pfpf
    pfpf Posts: 5,117 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    SJMALBA said:
    pfpf said:
    this weekend is looking like a real freebie for electric, anyone having a guess how low it will go
    i'm going for about 6p kw, washer is getting a service wash at 90c for sure
    well, just under 10p for tomorrow. i dont think 6p is even possible on the newer formula.
    9.04p/kWh for me (on Tracker v2) - On April 2024 v1, it would be 12.53p/kWh!  :o
    ...and on the old Nov22 tariff it'd have been about 7.9p
  • Somebody
    Somebody Posts: 208 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Am I right in saying that new sign ups will be on an April 2024 tracker where the standing charges are higher but daily rates are the same as the Dec ‘23 formula?
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