Octopus Tracker

BoyMumItalia

Is the octopus tracker tariff not available anymore? I turned down a fix to switch to it and now I cannot find it

masonic

BoyMumItalia said:

Is the octopus tracker tariff not available anymore? I turned down a fix to switch to it and now I cannot find it

It has never been available on the main account page. You can find it here: https://octopus.energy/smart/tracker/

northernstar007

feeling a bit chuffed got my 1st signup (sister) 

sva14

sva14 said:

Thanks all, I have emails Octopus to transfer me to elec - Agile and Gas Tracker.  I keep updated on how long it takes.

I got confirmation email I was switched on Saturday, but on app the tariff still showed flexible. I went to twitter and message them yesterday and they saying Gas been switched to tracker but electric- they say "we need to connect to yr smart meter , at the moment it looks like we struggling to connect yr electric , so im going to run some checks on meter and get back to you with next steps"   

Any idea why the electric not connecting?, I been smart many years , was with shell then taken over from octupus?  i have notice previously that electric usage not been showing on the app after i was switched over to octupus

SJMALBA

New version of Tracker - April 2024 v1, with another formula change (more expensive!) and increased SCs (same as SVT) - Octopus seems determined to make Tracker ever less attractive...

https://octopus.energy/tracker-faqs/

northernstar007

ive just had my gas statement for march and been avg out, NOT happy in the least
awaiting for electric statement, is it worth contacting octopus?

SJMALBA

Still no gas price for today?

northernstar007

SJMALBA said:

Still no gas price for today?

normally about 7pm

SJMALBA

northernstar007 said:

SJMALBA said:

Still no gas price for today?

normally about 7pm

To clarify, I mean the UR for today (which should have been available from after 18:00(ish) last night) - 'our tariffs' has just electricity, and my account shows 'Dynamic pricing' for gas - this has happened on occasion in the past, so hopefully it'll update at some point...

SJMALBA

Talking of omissions, I've just got my bill for March, which only has gas on on it! - presumably, that means they're giving me free electricity for last month?