Octopus Tracker

Qyburn

northernstar007 said:

thanks for the reply, i did put manual reading in on the 1st dec jan and feb, ive resent octopus a message on twitter, polite but direct

I had the same issue after the smart meter was installed. Even though I sent a manual reading on the first of each month they still generate the next bill on the 20th. Initial calls got the normal sort of blockheaded response "We bill on the 20th because that's your billing date". The only way to move it on was to raise it as a complaint, and that got it sorted.

northernstar007

Qyburn said:

northernstar007 said:

thanks for the reply, i did put manual reading in on the 1st dec jan and feb, ive resent octopus a message on twitter, polite but direct

I had the same issue after the smart meter was installed. Even though I sent a manual reading on the first of each month they still generate the next bill on the 20th. Initial calls got the normal sort of blockheaded response "We bill on the 20th because that's your billing date". The only way to move it on was to raise it as a complaint, and that got it sorted.

cheers for that, it seems like im in the same boat, nothing i can do now till the march bill and if its not genarated by the 3rd i will remind them and then stick a complaint in
and the only good thing is my feb usage bill is going to be on the cheap side 18 days 

Spies

2 days of tracker left before I jump to agile, emoncms wind forecast looks pretty mediocre for the next week, boo. 

pfpf

not followed the thread for a short while but....
if this wholesale price keeps heading down, combined with Thursdays cost rise, i wonder how April fix vs tracker will compare? could be quite close.
at least this time we'll have a different worry as apposed to the horrific prices/uncertainty of last Winter.
when is April Cap released? End Feb?

QrizB

pfpf said:

not followed the thread for a short while but....
if this wholesale price keeps heading down, combined with Thursdays cost rise, i wonder how April fix vs tracker will compare? could be quite close.
at least this time we'll have a different worry as apposed to the horrific prices/uncertainty of last Winter.
when is April Cap released? End Feb?

I think it's the 23rd, so Friday week.

pfpf

1. a sobering opinion. final few hours on the cheaper tariff, but its nice to see Gas very much at the lower end of its average over the year and Electricity below. the increase tomorrow, looks like Gas will still be below 4p, gives us time to let the new rate absorb in to our psyche. 

2. prediction. lots of activity on here tomorrow. mainly "I Have" / "I haven't" been transferred to the new rate. 

BellaBlondykeTheThird

As was said early on gas tracker effect will be minimal, electricity concerns for some regions where it's 3-4p more per day that's where we might get some (should I fix surely bum moments(

As for me I'm off to Agile tomorrow so will miss the tracker chat.

pfpf

BellaBlondykeTheThird said:

electricity concerns for some regions where it's 3-4p more per day

SC or do you mean per UNIT?, that is a big UNIT rise, mine will be +2.1p

Slinky

pfpf said:

BellaBlondykeTheThird said:

electricity concerns for some regions where it's 3-4p more per day

SC or do you mean per UNIT?, that is a big UNIT rise, mine will be +2.1p

It's per unit. I'm in Eastern and ours is going up about 3.4p.

I take heart from my friends who I basically bullied off of Eon Next Economy 7 onto Octopus Tracker and are delighted with how much they are saving on Dec 23 rates. They should never have been on E7 anyway as they weren't using enough overnight.

Having said that, copious use of the tumble drier will be made today before the rates go up.

MuckChucker

I've been away from here for a week or two. There's a sense of doom, what did I miss? Tariff ending tomorrow? Should I have received an email? Nothing on my account to suggest anything changing, still just says Nov22v1???