Octopus Tracker

bristolleedsfan

barker77 said:

Any idea what’s happening with gas prices over the past few days? I normally check here but it’s blank 

http://mysmartenergy.uk/Tracker/Southern-England

https://octopus.energy/tariffs/ Southampton random postcode, todays rate. last few days wont have varied much if at all ... rate usually changes daily online dashboard after midnight, same rate all weekend ....

Earlier versions obviously will not be more expensive than current version ....

milo_2020

Has anyone got public Marex data since they removed it from their site..?

Griffindog

 Has anyone had a bill recently? I have been submitting readings but haven’t had a bill for a fortnight. My balance history gave me a zero kwh usage for 1.1.23 despite me putting a reading in for 3 days use.

bristolleedsfan

Griffindog said:

 Has anyone had a bill recently? I have been submitting readings but haven’t had a bill for a fortnight. My balance history gave me a zero kwh usage for 1.1.23 despite me putting a reading in for 3 days use.

"I can see there is an issue with pushing this statement through so I have raised this with our tech team. They should be able to generate the statement but you'll receive an email once ready. It may take a little while for them to review and fix this"

Smart Meter reading -  27DEC

Spoonie_Turtle

My last bill was issued on the 20th, for a reading given on the 18th.  I haven't had a bill yet for my reading on the 1st (just after midnight).  Electric only, if that's relevant. 

stripling

Griffindog said:

 Has anyone had a bill recently? I have been submitting readings but haven’t had a bill for a fortnight. My balance history gave me a zero kwh usage for 1.1.23 despite me putting a reading in for 3 days use.

Same here. Tracker V 2 (May). No bill for 3 weeks although I submit readings weekly. On my balance history the weeks are all rolled into one lump.  But none of it has been billed. This also happened back in November. 

Meanwhile, I keep a record of the Day Ahead prices and my tracker prices and they are um rather incoherent/illogical at times. 

tlcgrantham

I’m also on Gas Tracker v2. I submitted a meter reading this morning and almost immediately my balance was adjusted and a charge for the correct amount appeared in my balance history. I have no actual bill yet which usually follows a couple of days later.

tlcgrantham

Bill just received very promptly. A quick comparison shows I’ve saved just over £20 compared to the SVT in December

Griffindog

tlcgrantham said:

Bill just received very promptly. A quick comparison shows I’ve saved just over £20 compared to the SVT in December

Mine still hasn’t arrived. Last bill dated 20th December (covered 19th December). At least 8 readings submitted since then.

stripling

I received my bill today, finally. But after submitting weekly readings and no bill for almost a month, my bill was all bundled in together and 'averaged' over the month. This included gas & electric used over Xmas when the house was empty and the heating was off. 

My balance history and calculations online was changed 3 times in one day - at one point they charged me twice for the same week so that's now on my bill as a 'refund'.  It makes things incoherent in terms of both the cap and the tracking ratios. And my energy charges monitoring. 

As I said before, I file the prices and my unit costs daily and submit readings at least weekly but getting it all bundled into one 'average' bill a month later renders it all a bit pointless. 

I am wondering if they are overloading the staff with the prep for Bulb customers joining.