New Router

Swoosh84

Imo, 20Mb is not that bad for a WISP service. What is the maximum speed on offer and what were you getting before?

Its extremley strange that a wired connection is slower. To offer up a comparison, my wired speed is 68Mbs while my wifi up stairs gets around 45Mbs.

Could be the wireing thats damaged here. Do you know which datapoint is the closest to your dish? I.E. the shortest wire possible to connect to? You could try there.

J

getmore4less

Might be an idea to check speeds between devices over cable and wifi  and from cable to wifi 

as you cable result look a bit iffy
(if you have enough devices)


That way you are checking the bits of the service you want to check and eliminating the wan side of your network


not sure if your wired network topology is up to having the router anywhere as you need 2 cables at each location back to the patch panel  then out to the internet through wisp and to the LAN

J_B

Swoosh84 said:

Imo, 20Mb is not that bad for a WISP service. What is the maximum speed on offer and what were you getting before?

We pay for their "Superfast Home" service - which doesn't seem to appear on their website now. IIRC it was 30Mbps, which is what it is now testing at .. wirelessly ... will try cable in a minute.

Swoosh84 said:

Its extremley strange that a wired connection is slower. To offer up a comparison, my wired speed is 68Mbs while my wifi up stairs gets around 45Mbs.

Indeed strange - it was a 'shop bought' cable plugged straight into the back of the router

Swoosh84 said:

Could be the wireing thats damaged here. Do you know which datapoint is the closest to your dish? I.E. the shortest wire possible to connect to? You could try there.

I could probably plug the router straight into the dish in the attic ... if I really wanted to!

getmore4less said:

not sure if your wired network topology is up to having the router anywhere as you need 2 cables at each location back to the patch panel  then out to the internet through wisp and to the LAN

One of us is misunderstanding the other - not sure which 

Dish plugs into point 48 in the attic which is connected to the Abitana box

48 is connected to 13 in the Abitana box with a short cable

Point 13 plugs into the router witha 2m cable

Will do some more tests again.

The football was streaming whilst I tested yesterday, but nothing now .....

J_B

J_B said:

Will do some more tests again.

The football was streaming whilst I tested yesterday, but nothing now .....

Test results are in!

Ping - down - up

WiFi

20 - 30 - 2

Wired router port 1

16 - 8 - 2

Wired router  port 3

16 - 6 - 2

WiFi (again)

21 - 29 - 2

So, wired gives a better ping, a much worse download and a similar upload

I suppose that the data port in my laptop could be faulty (?) but wouldn't that affect all three readings.

I could probably dig the old laptop out and try with that, but as I respect my marriage, maybe later!

Jenni_D

As mentioned earlier ... keep the existing router (where it is) and turn off the WiFi in it. Then connect a separate WiFi AP to service your own WiFi requirements, and you can place the AP wherever makes best sense. You can also opt for a much better WiFi AP vs what your current router provides.

A question - have you checked your router logs to see whether the signal failing was just on the WiFi side, or whether it was the incoming transmitter signal that was failing?

Another question - what speeds do you get (e.g. with Ookla) when connected to each of the WiFi APs for the holiday lets? If you get ~8meg download then your router might have been set with QoS (quality of service) restrictions for the Ethernet ports to prevent one holiday let from hogging all the available bandwidth. (Each holiday let WiFi AP connects back to the router via Ethernet cable - yes?)

J_B

Off to work in a minute - so, briefly ...

Not sure if I can access router logs?

Holiday lets are on Plusnet FTTC (and are 2½ hours away!) so will maybe investigate at our next visit.

getmore4less

J_B said:

getmore4less said:

not sure if your wired network topology is up to having the router anywhere as you need 2 cables at each location back to the patch panel  then out to the internet through wisp and to the LAN

One of us is misunderstanding the other - not sure which 

Dish plugs into point 48 in the attic which is connected to the Abitana box

48 is connected to 13 in the Abitana box with a short cable

Point 13 plugs into the router witha 2m cable

Assuming Abitana is some kind of distribution board patch panel....(link might be useful)

Looks like you have direct line into the router WAN port .dish->48->13->router
 
The router needs to connect back to the distribution on the Lan side network to give a connection to all the other rooms with a data points to enable the LAN side network on the cables.


When you move the router to a different end point you need the direct  link to the router WAN and back from the router for the LAN. 


 

Jenni_D

J_B said:

Off to work in a minute - so, briefly ...

Not sure if I can access router logs?

Holiday lets are on Plusnet FTTC (and are 2½ hours away!) so will maybe investigate at our next visit.

Router logs ... check the docs for the router.

Holiday let - sorry, I thought the WISP service was to the holiday let. (i.e. you lived downstairs and the other flats were upstairs). That doesn't mean there isn't QoS set up for the other Ethernet ports on your WISP router though. (Which might explain the slower Ethernet vs WiFi, but you'd need to check your router config. I guess I conflated the Home and Holiday Let scenarios trying to explain why Ethernet might be slower, as it would be reasonable to throttle each separate WiFi AP bandwidth to prevent one let from affecting any other let).

J_B

getmore4less said:

Assuming Abitana is some kind of distribution board patch panel....(link might be useful)



 

It looks quite like this https://www.abitana.com/component/jce/?view=popup&tmpl=component

getmore4less said:

When you move the router to a different end point you need the direct  link to the router WAN and back from the router for the LAN. 


 

But, currently, we have no other data points that need t'internet

J_B

Jenni_D said:

Router logs ... check the docs for the router.

I downloaded the user guide ... 158 pages! can't see any mention of router logs