DCB legal/ First Parking Letter of Claim 30 days to reply.

Fruitcake

Receipt of the email gives them the proof that, well, you have received it. I see nothing wrong with that. It's not much different to a normal email read receipt.

Matt1111

Fruitcake said:

Receipt of the email gives them the proof that, well, you have received it. I see nothing wrong with that. It's not much different to a normal email read receipt.

I’ve just received the password. There’s a number of tickets on there including screenshots of their database, in which some tickets say they’ve been ‘cancelled by the client’, quite confusing.
The tickets were £80 reduced to £40, still not a clear breakdown of the huge £700 fine. 

Any guidance on what I should look out for in the files that have been provided?

Redx

POFA compliance

Landowners authority

Signage
PCN daily tariff of say £80
Number of cancelled PCN,s

Number of outstanding PCN,s

Total outstanding at £80 per PCN
BPA CoP breaches of any sort

Etc

Passwording the file with separate contact giving a password is good DPA compliance and not an issue. Leaving it until the last minute is typical and not an issue

Le_Kirk

You need the original PCN's with their reference numbers and check those against the cancelled one, in order to find out which ones are still outstanding.  How many PCNs are still outstanding?  Does seem like they have added their spurious £60 "debt collection" or "admin" costs to each and every one.

nosferatu1001

Yep, a really simple exercise - work out what is left. 
They are in breach if they have not included ALL docs in the SAR response, including those photos. ICO likely wont care

Matt1111

There are total of 7 tickets under one reg where 2 have been cancelled for no reason. That is 5 left on one reg.
There are a total of 4 tickets under another reg where 2 have also been cancelled for no reason. That is 2 left.

A total of 7 active tickets all combined.
They are all £40 each (reduced initial balance) but it does say £80 full balance on each however I have used £40 each to calculate everything.
 This gives a total of £280, So where could the DCB Legal £700 & £280 tickets come from? Their calculations are wrong and incorrect they are just adding extra random numbers to make their money. 
All of them only have cctv pictures of the vehicle, only one has photographs of the car and signage however that one has been cancelled.

Sorry for all the maths I'm just trying to explain as clear as I can.

I'm finally left with the 7 tickets with cctv pics of the vehicle (active tickets) no signage no photographs.

There is nothing about POFA compliance & Landowners authority. All I know is the location which is the University of Hertfordshire.

Thank you for your help.

Redx

Use the full balance of £80 per pcn , not the time sensitive reduced offer of £40 that wasn't paid. They will have usually inflated each one by at least £60 to say £140 per pcn , not allowed !!

I do not believe your CCTV assertions , it's normally ANPR cameras but could be MNPR instead , rarely if ever are they CCTV

POFA defines keeper liability but never assists a known Driver , if a PCN complies with POFA , in wording and dates , then a keeper can be liable , if it fails POFA then the Driver only is liable

nosferatu1001

What makes you think yuou can use the discounted amount?
The discount is lost past 14 days, so the amount is £80. 
£560 leave £140, meaning £20 a ticket added on. 

A SAR only ever has YOUR personal data. SIgns are not personal data, neither ls a landowner contract
POFA compliance is your job to work out, not theirs to state 

Castle

Matt1111 said:

There are total of 7 tickets under one reg where 2 have been cancelled for no reason. That is 5 left on one reg.
There are a total of 4 tickets under another reg where 2 have also been cancelled for no reason. That is 2 left.

A total of 7 active tickets all combined.

 This gives a total of £280, So where could the DCB Legal £700 & £280 tickets come from? Their calculations are wrong and incorrect they are just adding extra random numbers to make their money. 

More likely 5 PCN's at @ £140 each and 2 PCN's @ £140 each.

Matt1111

If each ticket are £80, It would still give me a total of £560 which is still nowhere near what they're trying to claim (total of £980).
If someone can assist me through private messages (email) I'm happy to send the document to see if I have missed out any crucial information.
Also should I contact my University to see if they are willing to cancel the tickets as I have graduated now?
Thanks