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Three Data Reward Sim ineligible

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Comments

  • albob
    albob Posts: 21 Forumite
    Fifth Anniversary 10 Posts
    My attempt to register for freedata may not have worked ; MY3 account only shows the amount of money I have remaining, no mention of remaining data... :(
  • Not good by Three. Other posters above have been credited w/ up to a GB of data when phoning customer support about registration problems. 
  • albob said:
    My attempt to register for freedata may not have worked ; MY3 account only shows the amount of money I have remaining, no mention of remaining data... :(
    I don't think they have / can registered over the phone. I asked about registering for free data over the phone after trying repeatidly for a few days and they said they couldn't do it over the phone and I would have to keep trying on the website (hence being offered the free data in the meantime).  
  • albob
    albob Posts: 21 Forumite
    Fifth Anniversary 10 Posts
    Ok, I went via the online 'chat' - should have emphasised the freedata aspect.
    I have another Freedata sim ready for when a solution appears..!
  • albob
    albob Posts: 21 Forumite
    Fifth Anniversary 10 Posts
    Just to add -- once customers services have finished with you they ask you to hang on to hear some "fantastic offers we have for you.." -- then you get the 'hard' sell !! ::
    Prepare your excuse for why you cant 'hang on' before you contact them.....!!
  • albob
    albob Posts: 21 Forumite
    Fifth Anniversary 10 Posts
    Further update :: I have been back to the Three/freedata page and was able to complete the registration of my sim for free 200mb per month... :smile:
  • albob said:
    Further update :: I have been back to the Three/freedata page and was able to complete the registration of my sim for free 200mb per month... :smile:
    Yep, confirmed. Now then... 5g?...wi-fi calling?
  • albob said:
    Further update :: I have been back to the Three/freedata page and was able to complete the registration of my sim for free 200mb per month... :smile:
    Yep, confirmed. Now then... 5g?...wi-fi calling?
    Had my data reward sim since 2017,and can confirm its a 5g sim,and wifi calling works fine on my old s7,and my current phone s10e
  • albob
    albob Posts: 21 Forumite
    Fifth Anniversary 10 Posts
    Is Voicemail available for these SIM's?  - When I go to set up Voicemail, I am asked for my PIN ; which I do not know as I have not set up one?!?!
  • albob said:
    Is Voicemail available for these SIM's?  - When I go to set up Voicemail, I am asked for my PIN ; which I do not know as I have not set up one?!?!
    No voicemail availible on the data reward sim, which i was pleased about,think its from when it was supposed to only be used in tablets,and laptops
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