Cpm PCN on 'A' Road petrol station

Mizmo

Coupon-mad said:

No-one said to phone anyone.  Where does any of our advice tell people to use the phone, either to view the forum or to make complaints?

You don't do meaningful complaints by phone and you'd also have no record of what they said, for evidence later. even if they can't cancel the PCN it can be useful evidence if a landowner replies that they support your position.

I was ringing them to get hold of a mangers contact details .if it helps its a esso garage 

Coupon-mad

ESSO are a national chain and given the urgency and the fact that there is a ten day Xmas break coming imminently, I'd have emailed the CEO days ago.

Redx

Coupon-mad said:

ESSO are a national chain and given the urgency and the fact that there is a ten day Xmas break coming imminently, I'd have emailed the CEO days ago.

In the words of a large movement recently

Me2

There is hand holding , spoonfeeding , and using your own initiative !!

Mizmo

Coupon-mad said:

ESSO are a national chain and given the urgency and the fact that there is a ten day Xmas break coming imminently, I'd have emailed the CEO days ago.

I have emailed the named person .now how long do I wait and do I send my appeal off or wait?

Mizmo

This will be my appeal

Dear Sir/Madam
Re: PCN No.

I am the vehicle's hirer and keeper for the purpose of the corresponding definitions under Schedule 4 of the Protection of Freedoms Act 2012 (POFA) now it is proven that in this instance, the registered keeper is not the "keeper" (as defined under POFA)

I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

Further, I understand you do not own the car park and you have given me no information about your policy with the landowner or on site businesses, to cancel such a charge. So please supply that policy as required under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

There will be no admissions as to who was driving and no assumptions can be drawn. You must either offer me a IAS code or cancel the charge.

Thank you for your cooperation and I look forward to receiving your response within the relevant timescales specified under the IPC Code of Practice.

Yours faithfully,
My name

Coupon-mad

Is this UKPCM?  If so why ask for a POPLA code and quote the CoP of the Trade Body they are not in?

You must either offer me a POPLA code or cancel the charge.
Thank you for your cooperation and I look forward to receiving your response within the relevant timescales specified under the British Parking Association Ltd Code of Practice.

That is not the template appeal in the NEWBIES thread.

wannadancewithsomebody

esso are a fuel importer / refiner that also have a chain olf retail garage sites in the UK and europe selling patrolium products , many/most are now franchise , in fact the people who are buying the asda chain  the Issa brothers, who also own the euro garage group , hold franchise for over several thousand  sites in the uk/europe , 
why do you not use your feet , go in and ask staff , ask for manager , as the private parking situation will have been done at site level , not by exxonmobil ltd 
if no manager available , ask for his contact number or time he will be on site , also ask staff if they have authority to get ticket cancelled and explain WHY you got a ticket , tell staff the date , ask who was working that day and ask when they are back on duty 

if the site is indeed a franchise run by euro garages , dont bother writing to  mohsin  or zuber , as last week zuber was to busy due to goverment stickingh noise into asda purchase 

mohsin  and zubers petrol station sites in europe 

 ,

KeithP

 Civil Enforcement has no reason to contact Lex Autolease again regarding this PCN

Why are you telling CPM that?

Civil Enforcement never had any reason to contract Lex Autolease, did they?

But Redx already pointed that out to you on 10 December at 2:28PM.

Coupon-mad

LOL, it's not even a thread about Civil Enforcement (another parking firm).  Why copy an ancient example about a different PPC?

wannadancewithsomebody

i,m totally lost 
manager , boss , company vehicle , works van lex autolease cpm civil enforcement , and thoughts of 
Exxon Valdez travelling to a MSA near you