Yorkshire energy ?

Bacman

Neon Reef are run by the directors of Utility Point, probably same staff too. Take your decision to move to NR with that in mind...

gsmh

Bacman said:

Neon Reef are run by the directors of Utility Point, probably same staff too. Take your decision to move to NR with that in mind...

Yeah, I've moved to them after a brief flirt with Green.energy. I decided to have my gas and electricity from different suppliers to spread the risk a little. Zog for gas, Neon Reef for electricity. It is what it is.

phillw

Bacman said:

Neon Reef are run by the directors of Utility Point, probably same staff too. Take your decision to move to NR with that in mind...

I don't remember utility point being that bad.

phillw

DerwentMailman said:
If scottish Power were indeed correct in this assertion then I am surprised that Ofgem have never made such a statement themselves in any of the SOLR switches of the last year.  But as you rightly state the evidence for this assertion is non-existent.  The only thing that I can think of is that these could be buried in the body of the Scottish Power submission (to Ofgem) re  the SOLR contracts for YE customers.  I think this SP submission was posted some pages back (but my memory could be playing up again).  Yet another reason to think badly of Scottish Power methinks.

It's possible that SP said to ofgem that the only way they would commit to it is if they could ignore any complaints for three months. In some ways it's a poison chalice, everybody is going to be upset losing their YE tariff, so everyone will leave anyway.

Personally I think what they should do in SoLR is not take over the entries on the database or do it at the database level, it should be clever enough that after 5th December that if it still says Yorkshire energy then that is Scottish power. That way they would have started billing on the 5th until when you actually switch. We could have all been with new providers by the end of 2020.

There should be no reason to keep customers hostage while you figure out how you're going to onboad them, all the while profiting from it. I'm not going to listen to ofgem advice in the future.

GunJack

one thing I'll say, I'm glad I got onto a good fixed leccy tariff (as of tomorrow ) as I've just looked again and the only one that's close is a symbio variable tariff!!!

[Deleted User]

GunJack said:

one thing I'll say, I'm glad I got onto a good fixed leccy tariff (as of tomorrow ) as I've just looked again and the only one that's close is a symbio variable tariff!!!

Yes, very good of Ofgem to effectively keep us at SP until they increase the cap, and all the tariffs go up. Especially when I thought I was fixed until mid-March 2021, and Spring. 

steveg872

I've had my bill from SP (in my account). I guess I have to pay that via top-up before I can transfer out - even though my credit from YE will just about cover it?

I think they can refuse a transfer if you owe them money.

bagand96

Deleted_User said:

GunJack said:

one thing I'll say, I'm glad I got onto a good fixed leccy tariff (as of tomorrow ) as I've just looked again and the only one that's close is a symbio variable tariff!!!

Yes, very good of Ofgem to effectively keep us at SP until they increase the cap, and all the tariffs go up. Especially when I thought I was fixed until mid-March 2021, and Spring. 

Youv'e been able to switch ever since the databases show SP.  For most that seemed to happen the first week of January or so.  People waiting for the SP online account to all be set up and displaying accurate information are just prolonging paying SP higher rates.

masonic

steveg872 said:

I've had my bill from SP (in my account). I guess I have to pay that via top-up before I can transfer out - even though my credit from YE will just about cover it?

I think they can refuse a transfer if you owe them money.

If you've been in debt for less than 28 days then they can't refuse a switch.

[Deleted User]

I've had bills issued over the weekend although I am as yet unable to scrutinize them for the meter reads they have used for opening and closing.  Latest bill PDF... (Pending) is what I see for the 3 bills raised.

Unless they have already received my opening reads from Avro from only 4 days ago then they must be using estimated reads as I calculate they are under-estimating what I owe them for my time with them!  We shall see.  No sign of the YE credit although I am not expecting to see it appear until next month at the earliest!

Anyone else have their pdf bills/statements showing the actual reads and, if they have, are the opening and closing reads the correct ones?