Yorkshire energy ?

bagand96

Deleted_User said:

hgt said:

It was interesting to see Martin Lewis himself on his TV programme last night acknowledge that he was aware of how poor SP had been dealing with our situation. 

Worth watching on demand? 

Not really...  it was a very short segment where they were rattling through people's tweets but pushed for time at the end of the live show.

Just mentioned that EDF was being appointed for GNE, and then saying they had heard a lot of YE customers that SP were being useless.

[Deleted User]

scrimpandsave said:

It’s more that they haven’t taken any money, yes it’s still sat in my account. 

I worked at a company, and when I left it hadn't received an energy bill for over 5 years. That's all very well, but for all that time and longer it had to be allowed for and reserved in the accounts for that day when it did arrive, and finally hit the cash flow. 

BedrockFred

2Sheds said:

BedrockFred said:

2Sheds said:

Got round to checking my YE account today which is in credit

I presume the Energy Exclusive Scottish Power has put us on is a variable tariff ?

No it's fixed for at least six months and a deemed tariff so no exit fees

Had a dig round and found this states it's Variable

https://account.scottishpower.co.uk/tariff-information/yorkshire-energy?ca=16106042646&bp=1109074392

Your tariff	Electricity	Gas
Supplier	ScottishPower	ScottishPower
Tariff name	Energy Exclusive	Energy Exclusive
Tariff type	Variable	Variable

We have all been SoLR'd on the energy exclusive tariff ie It's a deemed tariff and under OFGEM rules they cannot alter tariff price nor attach exit fees despite what you have dug up
Don't believe all you see on SP's site
Maybe in 6 months they will alter the price but I and many many more have already gone
SP customer service would still make it very hard to stay even if they offered the cheapest tariff on the market, right now for me they are one of the dearest and bottom of the customer satisfaction league for 1000's

Chino

masonic said:

It's a deemed tariff and is likely fixed for 6 months under Ofgem's SoLR directions.

Not according to clauses 2.20 and 2.21 of Ofgem's Guidance on supplier of last resort and energy supply company administration orders.
Clause 2.21 says:

Once appointed, a SoLR will be able to charge the failed supplier’s customers  on the basis of its deemed contract rate. This will cover the period from appointment  until customers have agreed a replacement contract rate with the SoLR or another  supplier of their choice, or the six month period of SoLR appointment expires,  whichever is earlier.

Note that it says "on the basis of its deemed contract rate" and not "at its deemed contract rate".
Clauses 2.20 says:

A SoLR’s deemed contract prices can reflect no more than the reasonable costs of  supply (including costs attributable to the purchase of gas or electricity at short  notice), together with a reasonable profit.

So, if the supplier's cost of energy changes, the supplier is allowed to change the price it charges consumers accordingly, providing that any change to the price paid by consumers reflects the supplier's cost of supply.

BedrockFred

Chino said:

masonic said:

It's a deemed tariff and is likely fixed for 6 months under Ofgem's SoLR directions.

Not according to clauses 2.20 and 2.21 of Ofgem's Guidance on supplier of last resort and energy supply company administration orders.
Clause 2.21 says:

Once appointed, a SoLR will be able to charge the failed supplier’s customers  on the basis of its deemed contract rate. This will cover the period from appointment  until customers have agreed a replacement contract rate with the SoLR or another  supplier of their choice, or the six month period of SoLR appointment expires,  whichever is earlier.

Note that it says "on the basis of its deemed contract rate" and not "at its deemed contract rate".
Clauses 2.20 says:

A SoLR’s deemed contract prices can reflect no more than the reasonable costs of  supply (including costs attributable to the purchase of gas or electricity at short  notice), together with a reasonable profit.

So, if the supplier's cost of energy changes, the supplier is allowed to change the price it charges consumers accordingly, providing that any change to the price paid by consumers reflects the supplier's cost of supply.

 And I doubt SP would get away with rising the price as when they agreed to be the SoLR no doubt the tariff was set and agreed taking into account the short notice buying
But with it being this toothless OFGEM who knows, just glad I am no longer getting my energy supply from SP 
Off topic but the whole energy market needs a bloody big shake up and OFGEM need to sort out being SoLR'd and being held to ransom whilst the SoLR crawls along and the industry Db slow to update
Why should there be a 14 day cooling off period when you are forced onto a tariff you didn't sign up for?   

masonic

Chino said:

masonic said:

It's a deemed tariff and is likely fixed for 6 months under Ofgem's SoLR directions.

Not according to clauses 2.20 and 2.21 of Ofgem's Guidance on supplier of last resort and energy supply company administration orders.
Clause 2.21 says:

Once appointed, a SoLR will be able to charge the failed supplier’s customers  on the basis of its deemed contract rate. This will cover the period from appointment  until customers have agreed a replacement contract rate with the SoLR or another  supplier of their choice, or the six month period of SoLR appointment expires,  whichever is earlier.

Note that it says "on the basis of its deemed contract rate" and not "at its deemed contract rate".
Clauses 2.20 says:

A SoLR’s deemed contract prices can reflect no more than the reasonable costs of  supply (including costs attributable to the purchase of gas or electricity at short  notice), together with a reasonable profit.

So, if the supplier's cost of energy changes, the supplier is allowed to change the price it charges consumers accordingly, providing that any change to the price paid by consumers reflects the supplier's cost of supply.

Nowhere in any of that does it say the deemed contract prices can be varied once determined, it only sets limits on how the prices can be arrived at. So SP needed to set prices based on reasonable costs of supply + reasonable profits when bidding as SoLR. You seem to be misinterpreting 2.20

masonic

BedrockFred said:

Why should there be a 14 day cooling off period when you are forced onto a tariff you didn't sign up for?   

The answer to that is that clearly there shouldn't be, but it seems to be a system limitation. As the papers on switching posted way back in this thread taught us, advanced registrations can be placed just one working day before a switch is due to take place, hence next day switching is possible within the regulations.

masonic

Statement of Administrator's Proposals is now published: https://find-and-update.company-information.service.gov.uk/company/09689195/filing-history/MzI5MDIwODg5N2FkaXF6a2N4/document?format=pdf&download=0

Makes interesting reading. Good to see that all 10 employees were retained for a period of time.

uptdale

masonic said:

Statement of Administrator's Proposals is now published: https://find-and-update.company-information.service.gov.uk/company/09689195/filing-history/MzI5MDIwODg5N2FkaXF6a2N4/document?format=pdf&download=0

Makes interesting reading. Good to see that all 10 employees were retained for a period of time.

Yes, an interesting read.  The financials on page 7 show that YE always made a gross loss, i.e. it was never able to charge us customers enough to cover the direct costs of buying the electricity and gas it sold us, let alone contribute to its overheads.

The 10 employees still employed on 7 December were retained by the administrators, but it looks like another 12 employees were let go shortly before (see page 13 on preferential creditors).  The 22 employees were owed £9,900 altogether - most or all of which they will by now have presumably claimed from the government's redundancy payments fund. 

Phones4Chris

Shedman said:

Phones4Chris said:

I too have had my final YE bill tonight, even an email from them just over an hour ago about it, it's got the correct readings as provided by SP ! No credit added to my SP account (yet). If SP take the "standard" DD on the 7th, and the YE credit gets added before the 16th, I shall owe them the grand total of £3.59 on the 16th So hopefully then that will be that!

I wonder how they are determining the order for creating final bills as no sign here yet (although I did note this morning the Your Tariff section has disappeared from my YE account)

Maybe I was one of their second test batch. I've also noted the Tariff section has gone.