📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Yorkshire energy ?

Options
1106107109111112241

Comments

  • uptdale
    uptdale Posts: 179 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    Now that the 14 day wait from when the switch to SP was first recorded on the national database (30 December in my case) has expired,  Green have reapplied for the switch (electricity only), after the first two attempts were rejected.  New switch date is 21 January.
    If anyone else in a similar position was told by Green that they would reapply automatically after the 14 days, don't rely on it.  You have to chase them.  But at least they answer the phone quickly.
  • macgyver
    macgyver Posts: 1,291 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    I started the switch on 7th Jan. 
    This is what my SP shows.

     Date for leccy matches with UP but gas switch??
    Should I submit the meter readings now or wait for my new provider to suggest a date. They haven't asked so far.
    I wanted to thankyou a million times but its a shame that I can press the button just once :T
  • Phones4Chris
    Phones4Chris Posts: 1,256 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 14 January 2021 at 4:03PM
    @macgyver Personally I'd wait until nearer the switch date otherwise there could be some estimates that could be inaccurate and they take the wrong amount on a DD or bill you wrongly.

    So some switches can happen at the speed of light (like the Gas one above :D ) and some can happen quicker than 14 days!
    gsmh said:
    .............. I applied to switch to Green.energy on 30 December and my electricity switched over on 7 January and the gas is due to switch on 16 January. Currently the SP account page just says 'We're sorry to see your gas go.'. There is no useful information at all on my account page - no messages, no balance, nothing. There are no options I can change either. Roll on 16th and I can be rid of them!
    Well, like some others, my account now has the "Can we persuade you to stay....." with a switch progress bar above it AND a button to submit meter readings below it! The estimated switch date is one day sooner than Neon Reef are telling me. Obviously SP can't wait to get rid of me :D:D:D

    Edit: Oh does anyone know what their "exclusive tariff" is when trying to persuade you to stay, is it just the same as already published, or is it actually better?
  • Just phoned SP and got through quite quickly, enquiring about my account number to set up an account online. Completed all of that and thought I would submit meter readings and for some reason it’s stating that my gas reading is too high and not accepting the reading.
    would this be to being a new account?
  • masonic
    masonic Posts: 27,293 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 14 January 2021 at 4:11PM
    macgyver said:
    Should I submit the meter readings now or wait for my new provider to suggest a date. They haven't asked so far.
    The normal process is to provide opening readings to the new supplier up to 5 days before the switch completes, these are then validated and passed to the old supplier to use for the final bill. Providing SP with readings may result in an interim bill being generated, which you might not want (given the final YE readings don't seem to have been entered into their system yet).
    I'm guessing the 1 day sooner thing (which I'm also seeing) is the result of SP billing to that date, and new supplier billing from the next. It wouldn't be great to pay 2 sets of standing charges on switch day.
  • Shedman
    Shedman Posts: 1,574 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Just phoned SP and got through quite quickly, enquiring about my account number to set up an account online. Completed all of that and thought I would submit meter readings and for some reason it’s stating that my gas reading is too high and not accepting the reading.
    would this be to being a new account?
    It's likely because, for some reason, they haven't got the last reads for gas from YE (or aren't using the ones supplied in response to their 7th Dec email) so no opening position.  I had same issue when I put in the gas meter read (on 31st Dec) but it did allow me to continue after showing a confirmation screen.   
    However, when the bill was produced there was only a charge for the standing charge for Gas and no fuel usage as they didn't have a starting meter read (Electric was fine, albeit they used the 30 Nov read that I gave YE as start point rather than the read I supplied on 7th).  Something very odd about the gas switchover situation....even though in my case it appeared changed on national database several days before the Electric.
  • masonic
    masonic Posts: 27,293 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 14 January 2021 at 4:27PM
    Just phoned SP and got through quite quickly, enquiring about my account number to set up an account online. Completed all of that and thought I would submit meter readings and for some reason it’s stating that my gas reading is too high and not accepting the reading.
    would this be to being a new account?
    People have been seeing some pretty nonsensical meter readings for their gas accounts, I would be reluctant to provide any readings until you see the correct opening readings you gave SP last month.
  • Thanks all, for the info.
  • Verdigris
    Verdigris Posts: 1,725 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Gas readings nearly always take far longer to verify than electric, IME.
  • Shedman
    Shedman Posts: 1,574 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 14 January 2021 at 4:44PM
    I've now got this showing on the account re Gas switch....god knows what's going on.  I have a sneaky suspicion it might have something to do with having been with SP in 2014 and then switching away around Aug 2014 so somehow they are picking up old data???  

    EDIT:  Just realised that this was on my old account (must have used the old login details in error) and not the latest account...can maybe understand why the gas says closure complete for Aug 14 but no idea why the old account should have picked up the current electricity switch...totally baffled.  The new account still shows the switches as being in progress albeit still with gas switch date of 3rd Aug 2014


Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.1K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.