ECP DCB Legal court claim

Stonker

haha.  OK...

Redx

Stonker said:

OK.  I have just called a shop nearby and they say that ECP own in so that may not be a good thing.  If that's true, that text in blue threatening complaining to the land owner won't do any good will it?

I do not believe them , ECP manage car parks for landowners , as sub contractors

Just do as I said , or don't , your choice !!!

Stonker

OK, I will send it as it is and continue to try to find out.  I'm not questioning you just want to make sure I get it right.

Redx

Ask the council who pays the non domestic business rates for that location

Stonker

OK, I will call them tomorrow (assuming they will tell me)

Le_Kirk

Stonker said:

OK, I will call them tomorrow (assuming they will tell me)

Lots of councils have an Excel spreadsheet containing the business rates payers.

nosferatu1001

They have zero reason not to tell you. It's public information. No gdpr nonsense. 

MistyZ

Googling often identifies either a land owner or, very often, a land management company.  If you find any websites relating to the land / premises, look for a likely company in the small print.  Email the top person, preferably CEO.  

Dealings with the parking company and the land owner are entirely separate!  ECP = enemy (albeit not a very scary one), landowner = potential ally.

Send appeal to ECP.  And identify landowner & email complaint / request for cancellation to them.  You can be much more up-front with landowner - don't disclose who was driving but do mention your girlfriend's disability & paint a picture of actual circumstances.  

Stonker

OK, having received no further letters I emailed ECP on 20 Jan saying:
'In the absence of any further letters ref the above PCN, can I safely assume that my appeal was successful.  I assume you checked that the machine was out of service and was being attended to by an engineer for the duration of the alleged breach of contract.'
A day or so later I then received a FINAL NOTIFICATION LETTER dated 20 Jan,

I then received an email on 29 Jan saying:

'As advised in our previous response, if you do not accept the reasons for rejection, you have been provided with the option to appeal to the independent appeals service (POPLA). An appeal to POPLA should have been made within 28 days from your appeal response, and the instructions for submitting an appeal to POPLA were on the appeal response letter.

As you have not made an appeal to POPLA within this time frame, you are no longer eligible.

Prompt payment is now advisable.

Regards

Customer Services'

I had received no letters at all after appealing so I really have no idea what 'previous response' they are referring to.

Can someone advise please?  

Thanks again

nosferatu1001

Yes. They sent it, you didnt receive it. Fairly easy!
Point out that their alleged rejection of the appeal was never received. In the interests of providing a low cost ADR you suggest they provide a new POPLA code, as the original code didnt cost them anything