Problem with £200 coat

cymruchris

It's one of those things - a pain - but put it down to experience. Unless you want to claim on your house contents insurance?

Fosterdog

I can honestly say I've never caught a button on a trolley when shopping, this really isn't something that's an everyday occurrence and it's not the fault of the coat manufacturer. Next time be more careful. 

unforeseen

I can honestly say I've never caught a button on a trolley 

I've never gone shopping in a £200 coat. 

Flight3287462

unforeseen said:

I can honestly say I've never caught a button on a trolley 

I've never gone shopping in a £200 coat. 

I sometimes climb over barbed wire fences in £200+ trousers 

Can't beat a pair of Harkila Pro Hunter Trousers.

Pollycat

Fosterdog said:

I can honestly say I've never caught a button on a trolley when shopping, this really isn't something that's an everyday occurrence and it's not the fault of the coat manufacturer. Next time be more careful. 

I have caught a coat button on a wire shopping basket (I don't use shopping trollies).

Luckily, it didn't tear the coat.

And it wasn't an expensive coat anyway.

I wouldn't dream of shopping in an expensive coat - and certainly not a new one.

Not at all surprised at the (unnamed) firm's response.

It sounds like it may be one of those firms that put design/fashion over quality.

Flight3287462

Pollycat said:

It sounds like it may be one of those firms that put design/fashion over quality.

A Rolls Royce dents just as easily as a Mini.  I don't think you can say anything about the quality from the OP post.

What I find disturbing is there are more and more of these sorts of posts appearing on here, people failing to take any responsibility for their own misadventures.

Most of us live by Murphy's Law.  I leave a link for those that have never heard of it.

https://www.dictionary.com/browse/murphy-s-law

Pollycat

Hunyani_Flight_825 said:

A Rolls Royce dents just as easily as a Mini. 

Does it really?

Hunyani_Flight_825 said:

 I don't think you can say anything about the quality from the OP post.

I was basing my comments about quality on the OP's own words:

Pennylane said:

However, I have looked at a couple of other similarly priced coats I own and they both  have their buttons sewn on with an elastic thread or they have a shank at the back of the button so it  has some “give”.  All the buttons on my new coat are sewn on so tightly and with no shank that it was inevitable that, if caught,  it would rip the fabric right open.  I am also surprised that the pocket is just a single layer of cotton fabric, not reinforced or doubled. 

Says quite a lot about the quality of the coat to me.

unforeseen

TBH if the OP was moving to the extent that it put a substantial rip in the coat then no amount of "give" would be sufficient. 

CardinalWolsey

Pollycat said:

Hunyani_Flight_825 said:

A Rolls Royce dents just as easily as a Mini. 

Does it really?

Hunyani_Flight_825 said:

 I don't think you can say anything about the quality from the OP post.

I was basing my comments about quality on the OP's own words:

Pennylane said:

However, I have looked at a couple of other similarly priced coats I own and they both  have their buttons sewn on with an elastic thread or they have a shank at the back of the button so it  has some “give”.  All the buttons on my new coat are sewn on so tightly and with no shank that it was inevitable that, if caught,  it would rip the fabric right open.  I am also surprised that the pocket is just a single layer of cotton fabric, not reinforced or doubled. 

Says quite a lot about the quality of the coat to me.

The definition of quality is quite interesting. When Lada's were "popular", they would consistently score a higher quality rating from their customers than Rolls Royces, even though the majority of people would rate them as "poor". This is because Rolls Royce buyers had a far higher expectation of their vehicles than the Lada buyers. A minor issue on a Rolls Royce is unacceptable, on a Lada perhaps to be expected and within the buyer's tolerance.
I would suggest that the buyer's coat wasn't of poor quality, but perhaps overpriced, and therefore not meeting their expectation. Although I'm sure we would be hearing complaints about how easily buttons fall off £200 coats if they weren't sewn on so tightly.

Pollycat

CardinalWolsey said:

I would suggest that the buyer's coat wasn't of poor quality, but perhaps overpriced, and therefore not meeting their expectation. Although I'm sure we would be hearing complaints about how easily buttons fall off £200 coats if they weren't sewn on so tightly.

From what I've read from the OP, I would suggest that the coat was of poor quality. Certainly in comparison to other similarly priced coats owned by the OP.

But it's fine not to agree with my opinion.

Maybe if she bought a coat from Primark, she would - like Lada owners - have more tolerance to its faults.