Skipton Building Society

SonOfPearl

colsten said:

Yorkshire_Pud said:

Setting up an external payee proved difficult for me. First have to sign in to the online site, fill in external account details, then my password and a six digit security number that has to be generated in the Skipton App where it counts down to be used within 30 seconds!?
Race back to online and input the number and it won’t accept the digits in each box unless I plod through it, otherwise it fills about four of the boxes and there’s no time left to correct it. Plodding through it meant I ran out of time!

Third time I did it but seems very un user friendly and wonder if there’s something I’ve missed in the process!? 30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

Why are you racing back to online? Don't you have the online session on your display, and your mobile with the app right next to it? 

What do you mean when you say you have to "plod through" It? What browser are you using? I felt 30 seconds to enter 6 digits was plenty, even if you have to manually move the cursor. I am a two-finger typer, not a trained typist.

Same here. 30 seconds seems needlessly short, but it's still enough time to type in six digits.

Speedbird676

SonOfPearl said:

colsten said:

Yorkshire_Pud said:

Setting up an external payee proved difficult for me. First have to sign in to the online site, fill in external account details, then my password and a six digit security number that has to be generated in the Skipton App where it counts down to be used within 30 seconds!?
Race back to online and input the number and it won’t accept the digits in each box unless I plod through it, otherwise it fills about four of the boxes and there’s no time left to correct it. Plodding through it meant I ran out of time!

Third time I did it but seems very un user friendly and wonder if there’s something I’ve missed in the process!? 30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

Why are you racing back to online? Don't you have the online session on your display, and your mobile with the app right next to it? 

What do you mean when you say you have to "plod through" It? What browser are you using? I felt 30 seconds to enter 6 digits was plenty, even if you have to manually move the cursor. I am a two-finger typer, not a trained typist.

Same here. 30 seconds seems needlessly short, but it's still enough time to type in six digits.

It is. Most 2FA tokens last for at least one minute.

Yorkshire_Pud

Speedbird676 said:

SonOfPearl said:

colsten said:

Yorkshire_Pud said:

Setting up an external payee proved difficult for me. First have to sign in to the online site, fill in external account details, then my password and a six digit security number that has to be generated in the Skipton App where it counts down to be used within 30 seconds!?
Race back to online and input the number and it won’t accept the digits in each box unless I plod through it, otherwise it fills about four of the boxes and there’s no time left to correct it. Plodding through it meant I ran out of time!

Third time I did it but seems very un user friendly and wonder if there’s something I’ve missed in the process!? 30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

Why are you racing back to online? Don't you have the online session on your display, and your mobile with the app right next to it? 

What do you mean when you say you have to "plod through" It? What browser are you using? I felt 30 seconds to enter 6 digits was plenty, even if you have to manually move the cursor. I am a two-finger typer, not a trained typist.

Same here. 30 seconds seems needlessly short, but it's still enough time to type in six digits.

It is. Most 2FA tokens last for at least one minute.

I’ve fed this back to Skipton and suggested a minimum of one minute. There is an alternative of a grid card and this is to be phased out ‘soon’ to be replaced by a one time passcode sent to a mobile.

Yorkshire_Pud

colsten said:

Yorkshire_Pud said:

Setting up an external payee proved difficult for me. First have to sign in to the online site, fill in external account details, then my password and a six digit security number that has to be generated in the Skipton App where it counts down to be used within 30 seconds!?
Race back to online and input the number and it won’t accept the digits in each box unless I plod through it, otherwise it fills about four of the boxes and there’s no time left to correct it. Plodding through it meant I ran out of time!

Third time I did it but seems very un user friendly and wonder if there’s something I’ve missed in the process!? 30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

Why are you racing back to online? Don't you have the online session on your display, and your mobile with the app right next to it? 

What do you mean when you say you have to "plod through" It? What browser are you using? I felt 30 seconds to enter 6 digits was plenty, even if you have to manually move the cursor. I am a two-finger typer, not a trained typist.

No I’m doing it on one iPad running Safari. Hence Inhave to memorise it and reopen the online site to input the code. The plodding is I have to wait between each box to input the number as if I do it too quickly the number doesn’t load up. Hadn’t thought of two devices!
That would be easy enough, I may try my old iPad2 for the Skipton online and newer one for the app! 

Must admit I hadn’t thought of a second device, my phone isn’t a smartphone but when Skipton offer an OTOP when they withdraw the grid card I may opt for that.

colsten

I am no iPad expert - but could you use split screen? https://support.apple.com/en-gb/HT207582

RG2015

colsten said:

I am no iPad expert - but could you use split screen? https://support.apple.com/en-gb/HT207582

Just tried this and it and was able to have both open at the same time. Good shout!

However, once you have set up your two nominated accounts there should be no need to change them more than once in a while.

I also found the CoP a bit hit and miss and ended up sending a bank statement when I did it (on my laptop, so 30 seconds was fine!).

Speculator

Got to remember to transfer money to my Santander 123 lite during working hours on a Friday (to fund my numerous Regular Savers) if the standing orders go out on a Monday.
Will probably keep enough money to fund one months standing orders in my BOS Vantage/Lloyds club/Marcus just in case I forget.

colsten

Speculator said:

Got to remember to transfer money to my Santander 123 lite during working hours on a Friday (to fund my numerous Regular Savers) if the standing orders go out on a Monday.
Will probably keep enough money to fund one months standing orders in my BOS Vantage/Lloyds club/Marcus just in case I forget.

You can do this by SO from Skipton, to arrive in Santander either on the Friday or on Monday. If you schedule it for Monday, and the SOs are due on Monday, the first Santander attempt to pay the SOs on Monday would fail (unless you have an arranged overdraft that covers all your SOs) because your Skipton SO will not arrive until sometime during the morning. Santander will try making your Santander SO(s) second and third time, as per the T&Cs. I believe they'll also notify you by text if an SO fails.

1882

Speculator said:

Got to remember to transfer money to my Santander 123 lite during working hours on a Friday (to fund my numerous Regular Savers) if the standing orders go out on a Monday.
Will probably keep enough money to fund one months standing orders in my BOS Vantage/Lloyds club/Marcus just in case I forget.

Wish I'd read this helpful message last week. I tried to transfer cash to cover some direct debits yesterday which were being collected today (Monday) only to find this out. Luckily I had an alternative source to temporarily use in the meantime. 
The payment doesn't even arrive very early in the day.

milton1970

On back of the auto payment point above - has anyone experience of weekend withdrawals (non working day) from Skipton through online service. Do they go same day or hold until Monday ?

TIA