Skipton Building Society

where_are_we

colsten said:

My test SO got actioned today, as scheduled. Payment arrived around 10:15 this morning.

We are looking to automatically fund our hub account (123Lite with minimum balance) to facilitate paying numerous SO`s to regular savers. Would SBS7 be good for this? Would an equivalent SBS7 SO to 123Lite the day before the regular saver payment work?

colsten

where_are_we said:

colsten said:

My test SO got actioned today, as scheduled. Payment arrived around 10:15 this morning.

We are looking to automatically fund our hub account (123Lite with minimum balance) to facilitate paying numerous SO`s to regular savers. Would SBS7 be good for this? Would an equivalent SBS7 SO to 123Lite the day before the regular saver payment work?

I can't see why not. It's a matter of setting it up and keeping an eye on what's happening. 

wiseonesomeofthetime

I have mine set up for that exact purpose. Will find out next month whether it all works ok, but then I don't see why it shouldn't.

I have my scheduled transaction for three days before the first SO out of the hub account because Skipton do not process scheduled transactions on a weekend. It avoids the risk of the money trying to be taken out of the hub account before the funds arrive from Skipton.

The few days' loss of interest is worth the security, and no overdraft.

Yorkshire_Pud

Setting up an external payee proved difficult for me. First have to sign in to the online site, fill in external account details, then my password and a six digit security number that has to be generated in the Skipton App where it counts down to be used within 30 seconds!?
Race back to online and input the number and it won’t accept the digits in each box unless I plod through it, otherwise it fills about four of the boxes and there’s no time left to correct it. Plodding through it meant I ran out of time!

Third time I did it but seems very un user friendly and wonder if there’s something I’ve missed in the process!? 30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

bundoran

Yorkshire_Pud said:

Setting up an external payee proved difficult for me. First have to sign in to the online site, fill in external account details, then my password and a six digit security number that has to be generated in the Skipton App where it counts down to be used within 30 seconds!?
Race back to online and input the number and it won’t accept the digits in each box unless I plod through it, otherwise it fills about four of the boxes and there’s no time left to correct it. Plodding through it meant I ran out of time!

Third time I did it but seems very un user friendly and wonder if there’s something I’ve missed in the process!? 30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

The online process for setting up an external payee can't "verify" either of my two current accounts so I'm supposed to post a bank statement which is less than 30 days old, or email a copy of it (which isn't secure), or visit a branch with it.  🙄

quirkydeptless

Yorkshire_Pud said:

30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

The Al Rayan desktop login involved even more speed and dexterity and taking a photo of a coloured box on your Laptop with a Mission Impossible countown on the screen.

They've now upped their time limit to 5 minutes.

Feed back your experiences to Skipton and I hope they should be able to update the time limit without compromising their security requirements.

Yorkshire_Pud

quirkydeptless said:

Yorkshire_Pud said:

30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

The Al Rayan desktop login involved even more speed and dexterity and taking a photo of a coloured box on your Laptop with a Mission Impossible countown on the screen.

They've now upped their time limit to 5 minutes.

Feed back your experiences to Skipton and I hope they should be able to update the time limit without compromising their security requirements.

We’re ending up like performing seals with modern banking! I sent them a message about my difficulty in online banking. Wouldn’t be so bad if once I got the code I could input at speed instead of waiting consciously between each number in each of the six boxes. Probably designed by Mr Thumbs the fastest gamer in the Dales and can’t perceive of those older and not as capable.

colsten

bundoran said:

The online process for setting up an external payee can't "verify" either of my two current accounts so I'm supposed to post a bank statement which is less than 30 days old, or email a copy of it (which isn't secure), or visit a branch with it.  🙄

I had to do this for my Starling account. It was all done and dusted within a couple of hours - I just emailed them the statement PDF and they processed it super quick. I saw no issue with emailing a bank statement.

colsten

Yorkshire_Pud said:

Setting up an external payee proved difficult for me. First have to sign in to the online site, fill in external account details, then my password and a six digit security number that has to be generated in the Skipton App where it counts down to be used within 30 seconds!?
Race back to online and input the number and it won’t accept the digits in each box unless I plod through it, otherwise it fills about four of the boxes and there’s no time left to correct it. Plodding through it meant I ran out of time!

Third time I did it but seems very un user friendly and wonder if there’s something I’ve missed in the process!? 30 seconds to accomplish the procedure involved seems difficult to achieve or was for me.

Why are you racing back to online? Don't you have the online session on your display, and your mobile with the app right next to it? 

What do you mean when you say you have to "plod through" It? What browser are you using? I felt 30 seconds to enter 6 digits was plenty, even if you have to manually move the cursor. I am a two-finger typer, not a trained typist.

bundoran

colsten said:

bundoran said:

The online process for setting up an external payee can't "verify" either of my two current accounts so I'm supposed to post a bank statement which is less than 30 days old, or email a copy of it (which isn't secure), or visit a branch with it.  🙄

I had to do this for my Starling account. It was all done and dusted within a couple of hours - I just emailed them the statement PDF and they processed it super quick. I saw no issue with emailing a bank statement.

In light of your posting I gave it a go. Once I'd worked out how to email a PDF I sent it off and got the authorisation email three hours later, so all is good. Thanks Ms C.