ParkingEye PCN - 1 hour max stay Service Station

Umkomaas

Yes, and you only have to look at your average high street to see how much of a deterrent there is with such a low charge for an on street PCN i.e very little deterrent, it simply is not effective; and any LA will tell you that.

If that's the case, why are town centres up and down the country being described as 'dying'?  So why have LAs suspended parking charges and most enforcement activities during and post-lockdown, and possibly being extended towards Christmas?

Indeed, the powers that be are seeking to increase the LA charges in the near future

Possibly to recover COVID-related lost revenue?

Maybe operators should be paid by the landowner for their services, no operator will argue with that, but you can’t blow against the wind; and why would a landowner pay for an ineffective service (given the pocket money charges 🤷🏼‍♂️).

I rather suspect that operators might. Landowners would be much more discerning in who they contract with and be more analytical about which particular car parks they have trouble with if they are having to pay for a service. PPCs are much more prevalent in free car parks, so the 'pocket money charges' point is rather irrelevant in such cases.  

and why would a landowner pay for an ineffective service (given the pocket money charges 🤷🏼‍♂️).

Are you suggesting that the current PPC car park 'management' offering is an 'ineffective service'?

Coupon-mad

AnotherForumite said:

So you appear to accept that it is not commercially viable to operate when charging at the rates used by Local Authorities.

No, far from it, but if you are so keen to keep your yachts and horses because you are used to ripping off the public then you are going to have to get imaginative with your revenue in future.

Plenty of sites operate at a £50-£70 parking charge rate and with no add-ons(not Local Authority, private land). 

Even disabled bays at £50/£25, whereas I feel they should be in the higher tier (£70/£35) as long as genuine disabled people pay nothing when they prove their need retrospectively.  That's an important protection against the worst rogue ticketers watching someone dislodge their Blue Badge then lurk and strike with a PCN, which has been to the shame of the industry, common.  Even worse, there have been (and still are reported) rogue ticketers who lean on or 'rock' older cars (no alarm likely to go off) just like back in the clamping days, to dislodge permits.

£50/£25 is a profit to you lot.  There are examples of lower.  You've just got used to the greed and it must stop.

I also note that you did not address the fact that such low charges offer zero deterrent and is thus an ineffective method of enforcement.

I disagree.  Like I said, there are plenty of examples of £50-£70 parking charges on private land, in operation across the UK.

Maybe operators should be paid by the landowner for their services, no operator will argue with that, but you can’t blow against the wind; and why would a landowner pay for an ineffective service (given the pocket money charges 🤷🏼‍♂️).

You've just confirmed, again, that you think parking management = parking enforcement.

It isn't about the money/penalties.  Proper parking management would mean full compliance and no PCNs but you don't actually want that, do you, even though landowners do!

The industry is made up of money-grabbing sharks, at least the loudest voices are.  Those who sue people most commonly need to be stopped, and the way to disincentivise it is to reduce the money in it.  It is not a proper business model to fine then sue, as if it's normal.

Le_Kirk

I have reported @Happyslappy not just for his/her abusive pointless posts but for overuse of the word "literally" when he/she clearly has no concept of what it means.  It is one of those words that drive me mad, there is no need for it and (almost) any sentence that contains it could be read and make as much sense if it was removed.  Like starting a sentence with "so"......... but that is for another day and another forum!  It can't be long before the PPR takes place.

D_P_Dance

I have reported @Happyslappy ... for overuse of the word "literally" 

Obviously he/she is basically poor educated.

https://blog.hubspot.com/marketing/so-um-you-really-need-to-stop-using-crutch-words

Le_Kirk

Basically, well, OK, so, um, I didn't know they had a name!

Umkomaas

Le_Kirk said:

I have reported @Happyslappy not just for his/her abusive pointless posts  It can't be long before the PPR takes place.

Not long at all!

smith140920

Update 22/09/20

A Starbucks colleague rang me yesterday to alert me she has contacted PE to cancel to the parking fine, of which she said it takes up to 7 days for them to respond. The number shows it came from a Blackpool/Preston store so assuming she was an area manager that covered Wigan. She was very nice and apologetic and I asked could I have all of this in writing to cover myself. She agreed that the confirmation cancellation would be emailed but also that she would send out an email of the conversation we had just had.

My only concern is that the phone call took place about 2pm yesterday and I haven't had anything into my email as of this morning. I think I will ring up again today to give a gentle reminder or check that she has got the right email address for me.

PE Appeal cut off day is 30/09/2020 so good progress made and we have some leeway for now. Thanks for the continued advice and general awareness.

Umkomaas

Give it a couple of days then access your parking charge on the PE website which will give you its current status. If it says 'cancelled' or 'not found' (or similar in your favour), screenshot it. 

PE are very efficient in writing to confirm the cancellation. The Starbucks lady is spot on, normally 7-10 days - she's obviously cancelled many previously!

Redx

So despite the thread hijackings , the business owner does not want this PCN to proceed , showing that plan A is correct advice , because businesses do not want to alienate valid customers

MistyZ

Le_Kirk said:

I have reported @Happyslappy not just for his/her abusive pointless posts but for overuse of the word "literally" when he/she clearly has no concept of what it means.  It is one of those words that drive me mad, there is no need for it and (almost) any sentence that contains it could be read and make as much sense if it was removed.  Like starting a sentence with "so"......... but that is for another day and another forum!  It can't be long before the PPR takes place.

I like literally totes agree hun 

Although when it comes from posters who are genuine and well-meaning it's not such a big deal.